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McDonald's

3.5
(1178 reviews)

Business Details

1481 Broad St, Providence, RI
02905, United States
(401) 941-7250
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1481 Broad St, Providence, RI
02905, United States

Hours

Reviews

3.5
1,178 reviews
5 stars
424
4 stars
236
3 stars
199
2 stars
93
1 star
226

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, or unhelpful.

Food Quality

Several customers reported issues with food quality, including cold items, raw meat, and hair found in food.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, or long wait times for food.

Cleanliness

There were complaints about unsanitary conditions, including staff handling food improperly and dirty environments.

Management Issues

Feedback indicated a lack of effective management, with reports of rude behavior from managers and inconsistent service.
  • OD
    Omar D
    Jan 6, 2026
    5.0
    Nice people
  • JR
    J S (RadioactivePete)
    Jan 4, 2026
    1.0
    Avoid this place at all cost. Only kids working there and the quality reflects it. Too many red flags to pay for questionable food. I still bought and instantly regretted. Signs posted policing about refills while none of the soda was carbonated. All the food was inedible. We didn't eat any of it.
  • LF
    Lisa Fasano
    Dec 30, 2025
    1.0
    My husband was allowed a free refill on sweet tea and when I asked for a free refill they said they can’t. They lied saying they said to my husband that only free refill. I feel they are being sexist to women because they allowed it with my husband and not me. Take a stand and don’t eat at this place because if I’m going to not get a free refill I would rather be buying a smoothie for eight dollars and then that would make sense.
  • JJ
    J. J.
    Dec 29, 2025
    3.0
    No se no me gusta la comida chatarra
  • YR
    Yessenia Rodriguez
    Dec 28, 2025
    1.0
    Customer service is absolutely 💯 horrible. Workers are all entitled. I will never spend my $ here. I will contact corporate and also make videos go viral.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1481 Broad St, Providence?

McDonald's at 1481 Broad St, Providence is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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