McDonald's

3.5
1165 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1481 Broad St, Providence, RI
02905, United States

Hours

Reviews

3.5
1,165 reviews
5 stars
420
4 stars
235
3 stars
198
2 stars
93
1 star
219

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and inattentive service, with some feeling ignored or treated poorly by staff.

Food Quality

Several reviews mentioned issues with food quality, including cold items, hair in food, and incorrect orders.

Wait Times

Customers frequently complained about long wait times both in the drive-thru and inside the restaurant.

Management Issues

There were mentions of poor management practices, including disrespectful treatment of staff and customers.

Mixed Experiences

While some customers praised the food and service, many others expressed dissatisfaction, indicating a lack of consistency.
  • CB
    Carlos Eduardo Moreno Benítez
    Oct 25, 2025
    5.0
    Excelente 👌
  • KR
    Keven Reyes
    Sep 29, 2025
    5.0
    Very good
  • MJ
    Mike J
    Sep 18, 2025
    1.0
    If you go through the drive thru, it takes 10-20 minutes. If you go inside, they completely ignore you. When you finally get someone to acknowledge you, if you don't want to use a stupid kiosk to order, they act like you're bothering them. I'm going to be honest, I feel like the fact that I'm white has something to do with how I'm treated here by the all Spanish staff. I'm always getting terrible service and sideways looks. After being ignored for 10 minutes inside tonight, I will never come back, as this place is either racist, incompetent, or a combination of the two.
  • VV
    Victoria
    Sep 9, 2025
    1.0
    UBER WONT REFUND FOR HAIR IN THE FOOD YOU GUYS ARE LUCKY YOUR CLOSED RN
  • MG
    Mailene G
    Aug 16, 2025
    1.0
    Workers are always annoyed or rude as if we are annoying them coming there. Always talking with each other, barely acknowledge the customers.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1481 Broad St, Providence?

McDonald's at 1481 Broad St, Providence is open daily from 5:00 AM to midnight.

When is the drive-thru service available at this McDonald's location?

The drive-thru is available every day from 5:00 AM to midnight.