Dunkin'

4.0
505 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
251 Smith St, Providence, RI
02908, United States

Hours

Reviews

4.0
505 reviews
5 stars
278
4 stars
94
3 stars
47
2 stars
22
1 star
64

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and substitutions without notification.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude and unhelpful interactions.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including burnt sandwiches and cold coffee.

Cleanliness

Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.

Management Issues

There were complaints about poor management and training, leading to disorganization and inconsistent service.
  • EB
    Edward Babbitt
    Dec 20, 2025
    1.0
    Cumberland farms $1 large coffee here $4 multiply that times 30 sometime 2 a day lets say 45 time 3 ($135 extra I could be spending on electricity or heat
  • EE
    Eren Eren
    Oct 12, 2025
    1.0
    The worst Dunkin store I have ever seen, nothing, they tell you they have sold out of all the food and drinks you want and give you another item!!
  • TM
    Teresa Alvarado Mejía
    Oct 10, 2025
    1.0
    Pésimo servicio en todos los aspectos que tristeza que gente así trabaje en un lugar tan reconocido
  • GK
    Gulandom Khamidullaeva
    Sep 29, 2025
    1.0
    I just received a stale bagel paired with a cup of cold coffee, and I’m honestly quite disappointed. I had been looking forward to a fresh, warm breakfast, but instead, the bagel is dry and tough while the coffee tastes as though it’s been sitting out for hours. It’s frustrating to start the day with a meal that feels careless and unappetizing, especially when I was hoping for something comforting and satisfying.
  • MS
    Michael Smoot
    Sep 1, 2025
    3.0
    This is my home store, the staff is always friendly and the location is easy to access and free of undesirable elements. They may not always have the donut youre looking for and sometimes the coffee taste a Lil burnt but it doesnt happen as often as it does at other locations ive been to

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 251 Smith St, Providence, RI?

Dunkin' at 251 Smith St is open every day from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.