Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
361 reviews
5 stars
174
4 stars
72
3 stars
40
2 stars
18
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unprofessional behavior from staff, leading to a negative customer experience.
Order Accuracy
Many customers reported issues with incorrect orders and staff not listening to requests, resulting in dissatisfaction.
Service Speed
While some customers noted quick service during busy hours, others experienced long wait times and inattentiveness from staff.
Food Quality
Several reviews mentioned poor food quality, including burnt items and stale donuts, contributing to an overall negative impression.
- ARAylin RMDec 19, 20251.0El peor servicio al cliente que eh visto en un dunkin donuts. Te atienden con una cara de amargados y ni te toman la orden bien!
- MPMajor PlayerDec 16, 20251.0December 16th 1:10pm I don't usually leave reviews but this experience was that rude First of all 5 workers 2 on their phones I ordered a hot XL and waited 10 minutes for my coffee nobody was working but the two at the drive thru Plus i was the only Customer.. The lady that took my order was disrespecting employees hygiene and these people wasnt even present ( what kind of team is that ) The only reason i put the time is so management can see the proplem themselves!!!!
- MNM NicoleDec 12, 20251.0This Dunkin needs to be completely revamped with management and staff that care. They ask you for your order as if they actually listen then hand you the order and it’s missing what you asked. The lady at the window never greets you. But you can hear them goofing around thru the intercoms. Ill Support small business coffee shops going forward
- KKKaiNov 16, 20251.0Unfortunately, I'm pretty sure multiple staff members at this location are racist. I've been going here using the drive through for a while and they've always been super nice and kind to me and I loved it. I recently found out that my Latino husband hates going to this location because all but a Hispanic-sounding member of staff are consistently rude and short with him. Since realizing this, we've gone together a few times by luck and taken turns handling the ordering and driving like couples do. He's seen them be very kind and polite when I'm driving and ordering, and I've seen them be very very cold to him and even seem to lie when he was driving and ordering. He's a friendly, kind person that random strangers usually love, so it's not like he's rude with them first. I'm going to likely avoid coming here until/unless he says he's having better experiences, and I wouldn't blame him if he didn't go back enough for that chance. I hope management does something to address this. I'd rather see change than just bash on places. It should be a nice experience for every customer, not just white ones.
- APAda Rosado PaduaNov 15, 20251.0Long wait HORRIBLE service
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 14 Pleasant Valley Parkway in Providence, RI?
Dunkin' is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What seasonal drinks are currently available at Dunkin'?
Try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.
What types of food and beverages can I expect at Dunkin'?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more, with over 50 varieties of donuts and a range of premium beverages.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead quickly via the Dunkin' mobile app available on iOS and Android devices.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location includes a drive-thru for convenient ordering and pickup.
Are there other Dunkin' stores near this location?
Yes, there is another Dunkin' shop nearby offering similar coffee, donuts, and smoothie options, making it convenient if you are in the area.
What nearby places can I visit before or after enjoying Dunkin'?
You can visit The Living Room Gravesite, a music venue and dance club, or grab a meal at nearby restaurants like Burger King or IHOP before or after your Dunkin' visit.
Are there automotive services close to Dunkin' at 14 Pleasant Valley Parkway?
Yes, nearby automotive services include Dons Auto Electric, Finest Auto Repair, and Irving Oil gas station with convenience store.
Does this Dunkin' location offer free Wi-Fi and accept credit or debit cards?
Yes, free Wi-Fi is available, and the store accepts both credit and debit card payments for your convenience.