Dunkin'

3.8
359 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
14 Pleasant Valley Pky, Providence, RI
02908, United States

Hours

Reviews

3.8
359 reviews
5 stars
174
4 stars
72
3 stars
41
2 stars
18
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rudeness and a lack of professionalism.

Order Accuracy

Many customers reported issues with incorrect orders and staff not listening to requests, leading to dissatisfaction.

Food Quality

Several reviews mentioned problems with food quality, including burnt items and stale donuts.

Speed of Service

While some customers appreciated the quick service, others noted delays and inattentiveness from staff.

Cleanliness

A few reviews pointed out cleanliness issues, particularly regarding expired items and unsanitary conditions.
  • KK
    Kai
    Nov 16, 2025
    1.0
    Unfortunately, I'm pretty sure multiple staff members at this location are racist. I've been going here using the drive through for a while and they've always been super nice and kind to me and I loved it. I recently found out that my Latino husband hates going to this location because all but a Hispanic-sounding member of staff are consistently rude and short with him. Since realizing this, we've gone together a few times by luck and taken turns handling the ordering and driving like couples do. He's seen them be very kind and polite when I'm driving and ordering, and I've seen them be very very cold to him and even seem to lie when he was driving and ordering. He's a friendly, kind person that random strangers usually love, so it's not like he's rude with them first. I'm going to likely avoid coming here until/unless he says he's having better experiences, and I wouldn't blame him if he didn't go back enough for that chance. I hope management does something to address this. I'd rather see change than just bash on places. It should be a nice experience for every customer, not just white ones.
  • AP
    Ada Rosado Padua
    Nov 15, 2025
    1.0
    Long wait HORRIBLE service
  • MM
    Mikey Mello
    Oct 31, 2025
    1.0
    It’s 6 am , All I said “ I’m here for pickup “ the Dunkin employee just shook her head saying you have to a few minutes. You can see the attitude right away like I done something wrong
  • BB
    Ben Branchaud
    Oct 20, 2025
    2.0
    Early on weekday mornings, this Dunkin feels like one of those gimmick restaurants where the servers berate you. People pay good money for that experience. Once you look at it like that, it’s not so bad.
  • IM
    Iris Morales
    Oct 14, 2025
    1.0
    La atención es la peor creo q para estar sentis un trabajo donde sabes q es atención al Cliente deben ser amables no llevar su cara de amargadas y groseras atienden súper mal te tratan de lo peor creo q ya todos estos lugares deberían de prestar más a tencion a su negocio o darles clases a sus empleados de cómo tratar a los clientes

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' at 14 Pleasant Valley Parkway in Providence, RI?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.