Dunkin'

3.5
329 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
740 Branch Ave, Providence, RI
02904, United States

Hours

Reviews

3.5
329 reviews
5 stars
144
4 stars
57
3 stars
35
2 stars
20
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and lack of attention to detail when preparing drinks and food.

Coffee Quality

Feedback on coffee quality was mixed, with some customers enjoying it while others found it weak or poorly made.

Cleanliness and Hygiene

Concerns were raised about unsanitary practices among staff, including improper handling of food and drinks.

Staff Attitude

Several reviews mentioned a lack of friendliness and professionalism among employees, impacting the overall customer experience.
  • JE
    Jayliana Emily
    Dec 28, 2025
    1.0
    This store is always horrible, I live a minute away and have to take a 10 minute drive to a different one! This store is always unprofessional, unfriendly like & RUDE ! They don’t know how to properly make sandwiches or coffee. Dunkin please do better.
  • MM
    Margaret Mortimer
    Dec 26, 2025
    5.0
    Seems like the only dunkin left that their ice coffee doesn’t just taste like water. Idk if it’s because this one isn’t like the newer ones with the coffee that comes out the handles, but either way it’s the only dunkin I’ll go to now.. sad, because it’s out of the way when I’m heading to work but I’d rather do the extra traveling then throw my money away. Dunkin needs to fix these other locations
  • CG
    Cameron Goplin
    Dec 26, 2025
    5.0
    Hands down the best dunkin in prov
  • CP
    Chelsy'Shelsy Pierre
    Dec 16, 2025
    1.0
    I come in and was ignored. Customer service is terrible. Then to have someone who is sick making my drink and grabbing my donut is unsanitary. The sick employee was not wearing her mask all the way. She was touching her nose and then touching cups with her bare hands. That’s not okay. I left my drink, a drink I paid for rather than making anyone uncomfortable. But overall this shouldn’t happen at all.
  • KM
    Kelsey Mendez
    Oct 28, 2025
    1.0
    Whoever’s there right now can’t make coffee at all or follow notes order a extra extra coffee got one with maybe 1 cream and sugar , disgusting , what a waste of money

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 740 Branch Ave, Providence, RI?

Dunkin' at 740 Branch Ave in Providence, RI is open daily from 3:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.