Dunkin'

3.6
324 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
740 Branch Ave, Providence, RI
02904, United States

Hours

Reviews

3.6
324 reviews
5 stars
142
4 stars
57
3 stars
35
2 stars
20
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly during drive-thru interactions.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders and lack of attention to detail when preparing drinks and food.

Coffee Quality

Several customers expressed dissatisfaction with the quality of coffee, describing it as lukewarm or poorly made.

Staff Attitude

Feedback indicated a mix of positive and negative experiences with staff, with some praising friendly service while others reported unpleasant interactions.

Cleanliness and Hygiene

Concerns were raised about cleanliness and hygiene practices, with some customers noting unsanitary conditions.
  • KM
    Kelsey Mendez
    Oct 28, 2025
    1.0
    Whoever’s there right now can’t make coffee at all or follow notes order a extra extra coffee got one with maybe 1 cream and sugar , disgusting , what a waste of money
  • EE
    Elizabeth
    Oct 17, 2025
    1.0
    This was my first time at this location. The girl putting orders on the shelf was half saying orders half not. So, for two of them, I turned the cups from the bottom to see the orders. I saw one with my name on it and the girl behind the counter proceeds to say “ma’am, that isn’t yours.” What a statement when I just checked to see that it was mine. I stated my name and showed her the label and she still didn’t believe me saying that it isn’t and tried to repeat what I ordered. Very odd experience. I work two seconds away but rest assured, I don’t like McDonalds but I’ll get their meals and coffee anyway now. Or go to my regular Starbucks. They’re super busy but always super nice and respectful
  • ED
    Erica Dudley
    Aug 16, 2025
    5.0
    They're awesome
  • NB
    Nykita Bastien
    Jun 16, 2025
    1.0
    Can someone PLEASE tell me why these girls who work here are always SOOO rude?!? I’m sorry if you hate your job but it’s not because of me…I always say I’m never going back to this location but it’s close and once in a while in a pinch it’s the easiest way. But I swear, NEVER again. I’m so over there attitude. And the coffees suck.
  • TT
    TheLifeOfRock Tv
    May 31, 2025
    1.0
    Pay attention to your orders cause no one’s paying attention to their coffees they’re making them horribly very unprofessional pay more attention to your orders you almost put someone in the hospital by messing up on their order I’m going to bring this to the board this is not acceptable unacceptable

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 740 Branch Ave, Providence, RI?

Dunkin' at 740 Branch Ave in Providence, RI is open daily from 3:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.