Dunkin'

3.8
599 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
672 Plainfield St, Providence, RI
02909, United States

Hours

Reviews

3.8
599 reviews
5 stars
296
4 stars
110
3 stars
73
2 stars
28
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale bagels, burnt croissants, and incorrect orders.

Customer Service

Service quality varied significantly; some customers praised friendly staff while others experienced rudeness and unprofessional behavior.

Order Accuracy

Many reviews highlighted problems with order accuracy, including wrong items and incorrect modifications.

Cleanliness and Maintenance

Concerns were raised about cleanliness, particularly regarding the restroom and food handling practices.

Speed of Service

While some customers noted fast service during busy hours, others complained about long wait times and slow service.
  • LB
    Luca Berry
    Nov 24, 2025
    1.0
    My bagel was rock hard and cold. I asked politely for them to remake it and they said the only thing they could do is re-heat it. Which melted my cream cheese into soup. Used the restroom as well, which is locked. Had an employee walk right in on me without knocking. 2 minutes passed and I'm getting bombarded with knocking from a female employee who stated I had to leave because I was taking too long and didn't make a purchase, which was false. Customer service needs to be a lot better.
  • RS
    Rosy Soberanis
    Nov 19, 2025
    1.0
    I wish I could give 0 stars the croissant that I bought was literally black of the they burned them. They were not paying attention on doing their job but, They were talking and laughing and using the phone. Very disappointed. I had to tossed the food.
  • RR
    Roger Ramirez
    Sep 11, 2025
    5.0
    They were great the energy is excellent thank you. Keep up the great work. Blessing
  • BG
    Bad Guy
    Jul 31, 2025
    5.0
    Service is great here
  • LR
    LOS SUPER CATS Robledo
    Jul 21, 2025
    1.0
    La cajera pienso es la manager de la manana es my Ruda todo el personal amable solo ella tiene mala actitud

Frequently Asked Questions About Dunkin'

What are Dunkin' Providence's operating hours?

Dunkin' Providence is open daily from 3:30 AM to 11:00 PM.

Does Dunkin' Providence offer delivery services?

Yes, Dunkin' Providence offers delivery services from 3:30 AM to 11:00 PM every day.