Dunkin'

3.8
604 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
672 Plainfield St, Providence, RI
02909, United States

Hours

Reviews

3.8
604 reviews
5 stars
297
4 stars
111
3 stars
73
2 stars
28
1 star
95

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold, hard, or improperly cooked items.

Customer Service

Many reviews highlighted poor customer service, including rude staff, incorrect orders, and unprofessional behavior.

Efficiency

Despite complaints, some customers noted that the drive-thru service was fast and efficient, even during busy times.

Cleanliness

There were mixed reviews regarding cleanliness, with some customers mentioning unsanitary conditions and others noting that the location was clean.

Order Accuracy

Numerous customers experienced issues with order accuracy, often receiving incorrect items or missing components.
  • AP
    Ashley Perez
    5 days ago
    1.0
    Genuinely cannot stand this dunkin. Employees are incompetent and always make the orders wrong. If you hate your job so much, just quit. Nothing ever taste good and Im always charged the wrong amount. Food is never correctly made, its just unbelievable I have to go to other dunkins for the same shit
  • MM
    madeline nicolle murillo
    Jan 5, 2026
    1.0
    This Dunkin’ Donuts is horrible anytime I order anything on Uber eats or DoorDash. My order is messed up and it keeps getting unacceptable. Never going back to this Dunkin again.
  • YK
    You Knowwho
    Dec 17, 2025
    4.0
    I love this store buuuuuuutttt I've been served English muffins with no color looked like they never went through warmer on manyamy occasions I think they should hold a class on how to cook an English muffin lol besides that I love this store and their employees 💯💯💯 esp the one who makes my English muffin right everytime 😊😊😊😊she knows who she is... But I definitely recommend this Duncan they are on point there could be a huge line and that line moves very quickly
  • NR
    Nadine Rosa
    Dec 13, 2025
    1.0
    Food quality sucks, customer service sucks, and the managers are unprofessional to customers and employees.
  • LB
    Luca Berry
    Nov 24, 2025
    1.0
    My bagel was rock hard and cold. I asked politely for them to remake it and they said the only thing they could do is re-heat it. Which melted my cream cheese into soup. Used the restroom as well, which is locked. Had an employee walk right in on me without knocking. 2 minutes passed and I'm getting bombarded with knocking from a female employee who stated I had to leave because I was taking too long and didn't make a purchase, which was false. Customer service needs to be a lot better.

Frequently Asked Questions About Dunkin'

What are Dunkin' Providence's operating hours?

Dunkin' Providence is open daily from 3:30 AM to 11:00 PM.

Does Dunkin' Providence offer delivery services?

Yes, Dunkin' Providence offers delivery services from 3:30 AM to 11:00 PM every day.