Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Feedback indicates a mix of friendly and rude service, with many customers reporting negative experiences with staff attitudes.
Order Accuracy
Numerous reviews mention frequent mistakes with orders, leading to customer frustration.
Cleanliness
Several customers noted that the store was dirty and unsanitary, impacting their overall experience.
Speed of Service
Many reviews highlight slow service, especially during busy times, with some customers waiting excessively for their orders.
Product Quality
While some customers enjoyed the coffee and food, there were complaints about items being served improperly or not fresh.
YM
Yash Malhotra
Dec 20, 2025
1.0
I ordered 3 hot mocha latte, and the ladies are very rude. The coffee was not hot at all so I told them to remake it, and then again the coffee was cold again and I asked for a refund ! They are very rude and that’s unacceptable and then she tried giving me wrong refund. And said the card charged more but no it was the tax! This is bullshit and they need to have a good attitude not here for free coffee ! Seriously
LJ
Luis Jones
Oct 16, 2025
4.0
Can get super busy. Overall they are doing a good job.
JC
Joe Vacca (Joe Conscious)
Oct 7, 2025
2.0
This location on 4 separate occasions has had no coffee made and ready from 9 to 11am. They get the order wrong all the time and the service is often dismissive and miserable.
What are the operating hours of the Dunkin' location at 81 Washington St, Providence, RI?
This Dunkin' location is open daily from 5:00 AM to 7:00 PM.
Does this Dunkin' offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What new holiday drinks are available at Dunkin' this season?
Try the new Cookie Butter Cloud Latte, return of Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both Apple App Store and Google Play Store.
What types of meals does this Dunkin' location serve?
This Dunkin' serves breakfast, lunch, and brunch options all day.
Is there a drive-thru service available at this Dunkin' location?
No, this Dunkin' location does not have a drive-thru service.
Does this Dunkin' location offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
Are there any notable landmarks or attractions near this Dunkin'?
Yes, The Tangerine Tower, a well-known amusement park and historical building, is nearby and can be visited before or after enjoying your Dunkin' favorites.
What nightlife options are available near Dunkin' at 81 Washington St?
Nearby nightlife spots include Noir Lounge, Icon Lounge, Needle & Thread, Roxy Providence, Lupo's Heartbreak Hotel, Euphoria Lounge, and The Strand Ballroom, perfect for after your Dunkin' visit.
Where can I find other coffee shops or bakeries near this Dunkin'?
Close to this Dunkin', you can also visit Bolt Coffee Company, a coffee shop and café, and Ellie’s Bakery for additional coffee and baked goods options.