Dunkin'

3.8
177 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
81 Washington St, Providence, RI
02903, United States

Hours

Reviews

3.8
177 reviews
5 stars
96
4 stars
27
3 stars
15
2 stars
4
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of friendly and rude service, with many customers reporting negative experiences with staff attitudes.

Order Accuracy

Numerous reviews mention frequent mistakes with orders, leading to customer frustration.

Cleanliness

Several customers noted that the store was dirty and unsanitary, impacting their overall experience.

Speed of Service

Many reviews highlight slow service, especially during busy times, with some customers waiting excessively for their orders.

Product Quality

While some customers enjoyed the coffee and food, there were complaints about items being served improperly or not fresh.
  • YM
    Yash Malhotra
    Dec 20, 2025
    1.0
    I ordered 3 hot mocha latte, and the ladies are very rude. The coffee was not hot at all so I told them to remake it, and then again the coffee was cold again and I asked for a refund ! They are very rude and that’s unacceptable and then she tried giving me wrong refund. And said the card charged more but no it was the tax! This is bullshit and they need to have a good attitude not here for free coffee ! Seriously
  • LJ
    Luis Jones
    Oct 16, 2025
    4.0
    Can get super busy. Overall they are doing a good job.
  • JC
    Joe Vacca (Joe Conscious)
    Oct 7, 2025
    2.0
    This location on 4 separate occasions has had no coffee made and ready from 9 to 11am. They get the order wrong all the time and the service is often dismissive and miserable.
  • WW
    Wednesday
    Aug 14, 2025
    5.0
    Always the best service
  • GG
    Graham
    Jul 31, 2025
    4.0
    Good service,thanks.

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location at 81 Washington St, Providence, RI?

This Dunkin' location is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.