Chipotle Providence - Thayer St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported mixed experiences with staff, ranging from helpful and friendly to rude and unprofessional.
Food Quality
Food quality varied significantly; some customers enjoyed their meals while others complained about cold, overcooked, or poorly prepared food.
Portion Sizes
Many reviews highlighted issues with portion sizes being smaller than expected, leading to dissatisfaction with value for money.
Cleanliness
Several customers noted that the restaurant was unclean, with dirty tables and unsanitary conditions.
Order Accuracy
Frequent complaints about incorrect orders and missing items were reported, indicating a lack of consistency in order fulfillment.
RT
Reneesa Tazin
Oct 22, 2025
5.0
Usually don’t have the greatest experience with chipotle but this place is litty fam. 👻
ER
Ella Rose
Oct 8, 2025
1.0
opened late stood at door, eye contact, nobody helped.
LH
Logan Hatch
Sep 16, 2025
5.0
Shout out to the staff on the night of 9/16/2025. You handled yourselves with class under pressure to perform. The manager was able to make tough calls without losing her grace, there was a young man able to come in on short notice, only one cook and one server and I felt CARED for. It meant a lot on a night I was having hard time too. These 4 need a raise. Absolute composure masterclass
OO
Olivia
Sep 7, 2025
4.0
Good food, however the places to sit has so much food al over, it was disgusting.
LH
Logan Hatch
Jul 24, 2025
5.0
The only problem was the worker didn't care if my burrito had sour cream in the whole thing or just a CONGLOMERATE at the end
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 235 Thayer St, Providence?
Chipotle Mexican Grill at 235 Thayer St is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Providence - Thayer St offer online ordering and delivery services?
Yes, they offer online orders, in-store pickup, and delivery services through their website and mobile app.
What types of food can I expect at Chipotle Mexican Grill in Providence?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I earn rewards or find exclusive offers at Chipotle Providence - Thayer St?
By signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
Is Chipotle Mexican Grill at Thayer St welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive.
Can I pay with credit cards at Chipotle Providence - Thayer St?
Yes, they accept credit cards along with other payment methods.
What are some nearby restaurants around Chipotle Mexican Grill at 235 Thayer St?
Nearby restaurants include Den Den Korean Fried Chicken (Korean), Spat's Pub Restaurant (American), Tribos Peri Peri RI (Portuguese), Baja's Taqueria (Mexican), and Shake Shack (Burger/fast food).
Are there any coffee or tea shops near Chipotle on Thayer Street?
Yes, nearby tea rooms and cafes include Tealuxe, Ceremony, Blue State Coffee, and Vivi Bubble Tea for a great drink before or after your meal.
What nearby stores can I visit around Chipotle Providence for shopping or entertainment?
You can visit What Cheer Records + Vintage for music and antiques, Brown University Bookstore for academic materials, and Spectrum India for fashion and clothing.
How can nearby places like Brown University buildings and institutes be relevant to visitors of Chipotle at Thayer St?
Students and visitors to nearby Brown University facilities such as the Brown Office Building and the Carney Institute for Brain Science can conveniently grab a meal at Chipotle during their campus activities.