Business Details
About
Mexican Restaurant
Chipotle Providence - Thayer St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.7
445 reviews
5 stars
204
4 stars
85
3 stars
46
2 stars
26
1 star
84
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some experiencing rude staff and poor attitudes, while others praised friendly and helpful employees.
Food Quality
Mixed reviews on food quality; some enjoyed the taste while others complained about cold, poorly prepared, or incorrectly portioned meals.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unkempt food areas.
Order Accuracy
Frequent complaints about incorrect orders and missing items, leading to frustration among customers.
Portion Sizes
Many reviews highlighted dissatisfaction with portion sizes, often described as small or inconsistent compared to other locations.
- AAAgbizzleDec 19, 20255.0Best chipotle location
- KKkarlDec 5, 20251.0had a very disappointing experience at this Chipotle on 12/04/25 around 3 PM. While I was in line, one employee began yelling at a coworker in front of all the customers. It created a very unprofessional and uncomfortable atmosphere. I laughed a little at how inappropriate the situation felt, and the employee confronted me, asking “What’s funny?” in a disrespectful tone. When I responded, she told me she wouldn’t serve me. A worker should never speak to a paying customer like that, regardless of the situation. I’ve never had an experience like this at Chipotle before, and I hope management addresses this immediately. No customer should be treated this way.
- RTReneesa TazinOct 22, 20255.0Usually don’t have the greatest experience with chipotle but this place is litty fam. 👻
- ERElla RoseOct 8, 20251.0opened late stood at door, eye contact, nobody helped.
- LHLogan HatchSep 16, 20255.0Shout out to the staff on the night of 9/16/2025. You handled yourselves with class under pressure to perform. The manager was able to make tough calls without losing her grace, there was a young man able to come in on short notice, only one cook and one server and I felt CARED for. It meant a lot on a night I was having hard time too. These 4 need a raise. Absolute composure masterclass
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill at 235 Thayer St, Providence?
Chipotle Mexican Grill at 235 Thayer St is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Providence - Thayer St offer online ordering and delivery services?
Yes, they offer online orders, in-store pickup, and delivery services through their website and mobile app.
What types of food can I expect at Chipotle Mexican Grill in Providence?
They offer a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
How can I earn rewards or find exclusive offers at Chipotle Providence - Thayer St?
By signing up for Chipotle Rewards, you can get exclusive offers and earn free food.
Is Chipotle Mexican Grill at Thayer St welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and is inclusive.
Can I pay with credit cards at Chipotle Providence - Thayer St?
Yes, they accept credit cards along with other payment methods.
What are some nearby restaurants around Chipotle Mexican Grill at 235 Thayer St?
Nearby restaurants include Den Den Korean Fried Chicken (Korean), Spat's Pub Restaurant (American), Tribos Peri Peri RI (Portuguese), Baja's Taqueria (Mexican), and Shake Shack (Burger/fast food).
Are there any coffee or tea shops near Chipotle on Thayer Street?
Yes, nearby tea rooms and cafes include Tealuxe, Ceremony, Blue State Coffee, and Vivi Bubble Tea for a great drink before or after your meal.
What nearby stores can I visit around Chipotle Providence for shopping or entertainment?
You can visit What Cheer Records + Vintage for music and antiques, Brown University Bookstore for academic materials, and Spectrum India for fashion and clothing.
How can nearby places like Brown University buildings and institutes be relevant to visitors of Chipotle at Thayer St?
Students and visitors to nearby Brown University facilities such as the Brown Office Building and the Carney Institute for Brain Science can conveniently grab a meal at Chipotle during their campus activities.