Chipotle Mexican Grill

3.7
443 reviews
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About

Mexican Restaurant
Chipotle Providence - Thayer St is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
235 Thayer St, Providence, RI
02906, United States

Hours

Reviews

3.7
443 reviews
5 stars
203
4 stars
85
3 stars
46
2 stars
26
1 star
83

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported mixed experiences with staff, ranging from helpful and friendly to rude and unprofessional.

Food Quality

Food quality varied significantly; some customers enjoyed their meals while others complained about cold, overcooked, or poorly prepared food.

Portion Sizes

Many reviews highlighted issues with portion sizes being smaller than expected, leading to dissatisfaction with value for money.

Cleanliness

Several customers noted that the restaurant was unclean, with dirty tables and unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders and missing items were reported, indicating a lack of consistency in order fulfillment.
  • RT
    Reneesa Tazin
    Oct 22, 2025
    5.0
    Usually don’t have the greatest experience with chipotle but this place is litty fam. 👻
  • ER
    Ella Rose
    Oct 8, 2025
    1.0
    opened late stood at door, eye contact, nobody helped.
  • LH
    Logan Hatch
    Sep 16, 2025
    5.0
    Shout out to the staff on the night of 9/16/2025. You handled yourselves with class under pressure to perform. The manager was able to make tough calls without losing her grace, there was a young man able to come in on short notice, only one cook and one server and I felt CARED for. It meant a lot on a night I was having hard time too. These 4 need a raise. Absolute composure masterclass
  • OO
    Olivia
    Sep 7, 2025
    4.0
    Good food, however the places to sit has so much food al over, it was disgusting.
  • LH
    Logan Hatch
    Jul 24, 2025
    5.0
    The only problem was the worker didn't care if my burrito had sour cream in the whole thing or just a CONGLOMERATE at the end

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill at 235 Thayer St, Providence?

Chipotle Mexican Grill at 235 Thayer St is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Providence - Thayer St offer online ordering and delivery services?

Yes, they offer online orders, in-store pickup, and delivery services through their website and mobile app.