Head to our Providence ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.
Customers generally praised the taste and quality of the ice cream, with many highlighting specific flavors and the overall deliciousness.
Service Issues
There were numerous complaints about rude or inattentive staff, with several customers reporting poor service experiences.
Pricing Concerns
Many reviews noted that the prices were considered high, with some customers expressing dissatisfaction over the cost relative to the portion sizes.
Cleanliness
Several customers mentioned that the shop was not clean, with dirty tables and a cramped atmosphere being common points of criticism.
Positive Experiences
Despite the issues, some customers reported positive experiences, highlighting friendly staff and enjoyable visits.
LL
Larry Livingstone
1 day ago
4.0
Friendly service, shakes were good
TT
Teri
Feb 1, 2026
5.0
I’ve ordered a couple ice cream cakes from here over the years. They seem a bit pricy, but they’ve always delivered, and I’m always very happy with the final product. The ice cream cake tastes fantastic, order has been ready on time (and usually early), and I appreciate the staff’s creativity when it comes to my perhaps vague instructions to doodle something on the cake.
ZH
Zeb Hemsworth
Dec 13, 2025
1.0
My worst ice cream. I no like it.
AG
Andrez Gonzalez
Sep 14, 2025
5.0
I was taken care of today by Venus (like the planet)—great energy, cute smile, and VERY meticulous in accommodating my peanut allergy. Shared a pleasant conversation throughout my order. Engaged with the customers before me as well, with them also returning smiles. An excellent employee was working there today.
Ben & Jerry's is located at 224 Thayer Street, Providence, RI 02906, USA.
What are the operating hours of Ben & Jerry's Providence?
Ben & Jerry's is open daily from 12:00 PM. Monday to Thursday and Sunday close at midnight, while Friday and Saturday close at 1:00 AM.
What types of payment does Ben & Jerry's accept?
Ben & Jerry's accepts American Express, Android Pay, Apple Pay, Cash, Diners Club, Discover, Mastercard, Samsung Pay, and Visa.
Does Ben & Jerry's Providence offer delivery and pickup services?
Yes, they provide in-store pickup, curbside pickup, same-day delivery, and no-contact delivery services.
What kinds of ice cream and treats can I enjoy at Ben & Jerry's Providence?
Enjoy euphoric Ben & Jerry's ice cream flavors served in freshly baked waffle cones, shakes, sundaes, smoothies, hand packed pints, and ice cream cakes.
Are there any family-friendly and accessible features at Ben & Jerry's Providence?
Ben & Jerry's welcomes families and accepts mobile NFC payments, but does not have a wheelchair accessible entrance.
What nearby cafes and tea rooms can I visit around Ben & Jerry's in Providence?
Nearby you can visit Vivi Bubble Tea, Cafe Paragon, Tealuxe, Ceremony, and Ten One Tea House for additional tea and cafe experiences.
What dining options are available near Ben & Jerry's Providence?
There are several nearby dining options including Baja's Taqueria (Mexican), by CHLOE. (Vegan), Starbucks (Coffee Shop), Deli & Sandwiches, Heng Thai and Rotisserie (Asian), Skewers (American), La Creperie (Pancake House), Pokeworks (Hawaiian), and Mickeys Place American Cuisine.
Are there points of interest near Ben & Jerry's for shopping or banking?
Yes, nearby places include Chase Bank and Santander Bank for financial services, Brown University Bookstore for academic materials, and GNC for health supplements.
How can public transit help me visit Ben & Jerry's in Providence?
The Bottom Of Thayer Tunnel, serving as a bus station and pub, is close to Ben & Jerry's and can be used for convenient public transit access.
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