Ben & Jerry’s

4.1
259 reviews
Ben & Jerry's Providence ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCatererBen & Jerry's
Head to our Providence ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
224 Thayer Street, Providence, RI
02906, United States

Hours

Reviews

4.1
259 reviews
5 stars
133
4 stars
68
3 stars
26
2 stars
2
1 star
30

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service were mixed, with some praising friendly and helpful staff, while others reported rude behavior and poor service.

Cleanliness

Several reviews mentioned issues with cleanliness, including dirty tables and a cramped environment.

Pricing

Many customers found the prices to be high, with some expressing dissatisfaction over the cost relative to portion sizes.

Ice Cream Quality

The ice cream itself received positive feedback for its taste and variety, with many customers enjoying the flavors offered.
  • ZH
    Zeb Hemsworth
    Dec 13, 2025
    1.0
    My worst ice cream. I no like it.
  • AG
    Andrez Gonzalez
    Sep 14, 2025
    5.0
    I was taken care of today by Venus (like the planet)—great energy, cute smile, and VERY meticulous in accommodating my peanut allergy. Shared a pleasant conversation throughout my order. Engaged with the customers before me as well, with them also returning smiles. An excellent employee was working there today.
  • VW
    Vera Worthington
    Jul 2, 2024
    1.0
    I took my son here a few days ago to get him a scoop. I didn’t look at prices because, really, how much could it be? $5–$8 for a scoop? I walked out paying OVER THIRTEEN DOLLARS for his ice cream. Granted, it had gummies for a topping but THIRTEEN DOLLARS?? That’s totally insane. I will definitely never be going back and telling everyone I know about the ridiculous pricing! There are plenty of other ice cream places to patronize that don’t cost that much!
  • JC
    jennifer cipalone
    Jun 6, 2021
    5.0
    Jessica was very personable and professional today, as she delivered our order, for our church ice cream social. The waffle bowls were nice and fresh, and the ice cream was delicious, as it always is! There were several toppings to pick from, it was a great success and thank you for everything!

Frequently Asked Questions About Ben & Jerry’s

Where is Ben & Jerry's located in Providence?

Ben & Jerry's is located at 224 Thayer Street, Providence, RI 02906, USA.

What are the operating hours of Ben & Jerry's Providence?

Ben & Jerry's is open daily from 12:00 PM. Monday to Thursday and Sunday close at midnight, while Friday and Saturday close at 1:00 AM.