Dunkin'

3.5
215 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Portsmouth, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
3001 E Main Rd, Portsmouth, RI
02871, United States

Hours

Reviews

3.5
215 reviews
5 stars
92
4 stars
34
3 stars
24
2 stars
10
1 star
55

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and lack of acknowledgment.

Order Accuracy

Frequent complaints about incorrect orders and food quality, with several customers receiving cold or improperly made items.

Cleanliness

Multiple reviews mentioned dirty conditions in the store and restrooms, impacting overall customer experience.

Staff Attitude

Several reviews highlighted a negative attitude among staff, with some customers feeling disrespected or ignored.

Service Speed

While some customers praised fast service, many others experienced long wait times and inefficiencies.
  • JC
    Jeannette Clarke
    Nov 8, 2025
    5.0
    Out of all the local Dunkins, this is my favorite. They know what they are doing and are very pleasant.
  • KP
    Kendall Pelletier
    Oct 19, 2025
    3.0
    Fast service but lazy. Slammed my donuts on counter as it was a busy friday 3pm in the afternoon on 10/11/24 It was packed but for my first time at this location I may never be back. Order was made exactly as requested but the girl at the counter just had such an attitude. She was of a heavier set person. Seemed like she personally didnt want to be there. The other employees were actually acting like a college campus house. Store needed to be cleaned up. Items barely stocked.
  • AW
    Alan Whittaker
    Aug 28, 2025
    1.0
    Won't just listen got to have it their way
  • DT
    daniel t
    Aug 6, 2025
    1.0
    Horrible customer service. Cashier never greeted me and when he brought my order to the counter, was literally 5 feet away and tossed it in front of me. I said thank you, he never acknowledged it and walked away. I will NEVER go back.
  • JS
    Jay Hendrickson Sr.
    Jun 16, 2025
    4.0
    Didn't know the inside closed at 6pm. Also went there also around 11am and they absolutely no donuts left for sale, what do you do the rest of the day for customers?

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Portsmouth, RI?

Dunkin' in Portsmouth, RI is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location has a drive-thru available for customer convenience.