Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Bad customer service never again coming to this location they never get my order right just bad engery rude workers.
HS
Honesty Sanchez
Apr 2, 2026
1.0
If I can give this place no stars I would
I had my son go stand at the counter round 850 at night he stood there for almost 30 mins and no one took his order when he finally asked someone if they was gunna take his order they said the register was down up front he then ask the manager if he can please ring his order in the drive thru and was ignored after standing there n no one helping him I told him to ask for the manager name and the corporate office number the guy then laughed n threw him out and refused to serve him
I could understand if my son was causing trouble but he wasn’t he stood in line patiently and you can watch the camera yourself and see
I also run 2 burger kings and I know personally we are not allowed to lock doors early and refuse service to customers if they’re inside the building before doors are locked.
I want a call regarding this since their phone not in service and this Wendy’s should be investigated because this is not the first time they have locked their doors early.
More sales the more labor u can have for to give to your crew and refusing service is mind blowing to me….
The picture below is the manager laughing at my son when asking for his name the corporate office number before throwing him out
ML
Maria Lomax
Mar 27, 2026
3.0
I think this is an ok store but I sense a lot of attitude.
RL
RANDY LAHEY
Jan 3, 2026
1.0
Some AI robot took my order, got my order completely wrong, awful experience dealing with that in the drive thru, put the human beings back.
JJ
Joe
Dec 30, 2025
1.0
Worse Wendy's in Southern New England. The employees have no hussle,no pep in their step... To say the least
What are the operating hours for Wendy's at 368 Cottage St., Pawtucket?
This Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does Wendy's at 368 Cottage St. have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service during its operating hours.
Is breakfast served at Wendy's on Cottage St. in Pawtucket?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 368 Cottage St., Pawtucket?
Yes, delivery is available. Use the Wendy's app or order.wendys.com and enter your address to check if delivery is available in your area.
What payment options are accepted at Wendy's on Cottage St.?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 368 Cottage St. for questions or feedback?
You can call the location directly at (401) 728-2392, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there any nearby grocery stores to Wendy's at 368 Cottage St.?
Yes, the nearby grocery stores include Super Stop & Shop, Peapod by Stop & Shop, and Stop & Shop gas station which also functions as a supermarket.
What nearby services are available for banking or financial needs near Wendy's?
Nearby financial services include Citizens Bank Virtual Assistant and ATM, Coinme currency exchange, and Western Union money transfer services.
Are there convenient transportation options near Wendy's to help me get there?
While Wendy's itself doesn't list a transit station nearby, its central location near popular spots like Dunkin’ and Redbox makes it easily accessible by local transportation and by car, with ample nearby services and landmarks to help you navigate.
Can I combine a visit to Wendy's with other local spots for a day in Pawtucket?
Absolutely! After dining at Wendy's, you can visit nearby places such as Pepperoni's pizza restaurant, Pawtucket Wine and Spirits for drinks, or stop by the local Walgreens pharmacy and beauty stores like Sally Beauty and Desired Beauty for shopping.
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