Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.7
1,225 reviews
5 stars
520
4 stars
248
3 stars
200
2 stars
91
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff and long wait times.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food.
Food Quality
Several customers expressed disappointment with the food quality, mentioning undercooked items and stale food.
Cleanliness
The restaurant was often described as dirty, with unsanitary conditions in the dining area and bathrooms.
Staff Behavior
Feedback indicated that staff behavior was often unprofessional, with reports of employees being rude or inattentive.
- DDDeliveredNov 6, 20251.0This place sucks there’s no kiosk and the people behind the counter do not help they’ll stare and laugh behind the counter before ever taking your order.
- SKSheila KSep 29, 20254.0It was quite busy when we arrived, drive up, uber eats and walk ins all at the same time.
- MMMikeySep 28, 20255.0Eat in isn't recommended
- LBLaura BarbozaAug 9, 20251.0I ordered a baked potato and a cheeseburger no butter the girl couldn't find it she didn't know where to find it no napkins in the eating area had to ask for salt pepper and the homeless people hang all around and they allow it their chit chatting with them
- FCfabian carmonaAug 2, 20252.0This is the new Frosty Swirl. Small size costs $3.23. 😬 soupy mess of caramel syrup.
Frequently Asked Questions About Wendy's
Is 120 Broad Street Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pawtucket, RI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pawtucket, RI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (401) 733-3057.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 120 Broad Street Wendy’s serve breakfast?
Yes, this Wendy’s location in Pawtucket, RI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at the Wendy's located at 120 Broad Street, Pawtucket?
The drive-through is open Monday from 7:00 AM to 11:59 PM; Tuesday through Friday from 6:30 AM to 4:00 AM; and Saturday and Sunday from 7:00 AM to 4:00 AM.
Does this Wendy's location serve breakfast options?
Yes, the Wendy's at 120 Broad Street serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Can I order delivery from the Wendy's at 120 Broad Street?
Yes, delivery is available. Use the Wendy's app or visit order.wendys.com and enter your address to check delivery availability.
Is there a Wendy's app to place an order for this location?
Yes, you can use the Wendy's app available in the Apple App Store or order through quick links to place your order conveniently.
What are the dining options available at this Wendy's?
This Wendy's offers dine-in, drive-thru, takeout, and delivery services. Curbside pickup is not available.
How can I contact the Wendy's at 120 Broad Street for feedback or questions?
You can call the location directly at (401) 733-3057, contact customer care via their website live chat, call 888-624-8140, or complete the Wendy’s Customer Satisfaction Survey online.
Are there nearby places I can visit before or after dining at Wendy's?
Yes, nearby places include Walgreens pharmacy, Nutry Zone café and smoothie bar, and Tikal Restaurant and Lounge for additional dining options.
Is there convenient access to public services near Wendy’s at 120 Broad Street?
Yes, the US Post Office and Social Security Administration office are nearby, making it easy to run errands before or after your meal.
Can I find entertainment or fitness facilities close to this Wendy's location?
Yes, Dennis M Lynch Arena and USA Karate - Pawtucket, RI martial arts club are close by, providing options for ice skating, concerts, and active life activities.