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Wendy's

3.7
(1236 reviews)

Business Details

120 Broad Street, Pawtucket, RI
02860, United States
(401) 733-3057

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Pawtucket, RI we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Pawtucket, RI hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
120 Broad Street, Pawtucket, RI
02860, United States

Hours

Reviews

3.7
1,236 reviews
5 stars
523
4 stars
249
3 stars
202
2 stars
93
1 star
169

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

While some customers enjoyed fresh and hot food, others complained about undercooked items and missing components in their orders.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Location Challenges

The area around the restaurant was noted for loitering and panhandling, which detracted from the dining experience.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific employees for their friendliness and helpfulness.
  • MM
    Man Mazzaferro
    Feb 9, 2026
    5.0
    This Wendy's is a solid go-to, especially since they are open until 4 AM. It's the perfect spot for a late-night meal when everything else is closed. The crew is friendly and the food is exactly what you expect from Wendy's. In the past, there was a lot of panhandling in the drive-thru during warmer days, but it seems to have quieted down lately which makes the experience much smoother. Pro-tip: Definitely use their app for speedy checkout and the rewards—you can rack up points for free meals and discounts really fast!
  • RP
    Robert Parham
    Feb 5, 2026
    2.0
    Heads up be careful look at your receipt when you order I ordered three Dave's doubles sandwiches only on the board it says 7.39 but on the receipt it says 7.69 my bill SHOULD HAVE CAME OUT TO 24.02 WITH TAX INCLUDED BUT IT WAS 24.92 THE PRICES IN THE REGISTER DOES NOT MATCH WHAT'S ON THE BOARD
  • KL
    Kaylene Leroux
    Jan 14, 2026
    5.0
    Hot food! Very fresh.
  • TH
    Tenae Hughes
    Dec 28, 2025
    2.0
    The manager working right this second between 11am and noon on 12/28 was rude as all hell and tried to lie to our faces… TWICE! We had 4 fountain drinks since we were ordering for the family and we asked for a drink tray; he said something under his breath and said sorry so we thought he was going to grab it when he grabbed the food. Passed the food over; walks away again. Never passes back my brother’s card… comes back and tells us we are all set. “No, I didn’t get my card back and I asked for a drink tray…” The manager says “I said we don’t have any…” gives the card back. Alright whatever. We get home pass out the food and realize they forgot the 10 piece nuggets. My brother takes a picture of everything so the kids can start eating and we go back for the nuggets. We walked in instead of going back through the drive thru and the first thing we see is an entire stack of drink trays! Ok cool. We tell him they forgot the nuggets and he says “there’s no way I forgot the nuggets” with attitude so we show him the picture and he scoffs and finally gets us the nuggets. Like I am so sorry you work at Wendy’s sir but don’t take it out on us…
  • GM
    Garret McDonald
    Dec 24, 2025
    1.0
    Went at 8:10 pm on 12-24-25 and this kid took my order very sarcastically and then says “can I tell you something. We’re closed.” I then asked why he took my order if they’re closed and he laughs and goes “I don’t know” unreal

Frequently Asked Questions About Wendy's

What are the drive-through hours at the Wendy's located at 120 Broad Street, Pawtucket?

The drive-through is open Monday from 7:00 AM to 11:59 PM; Tuesday through Friday from 6:30 AM to 4:00 AM; and Saturday and Sunday from 7:00 AM to 4:00 AM.

Does this Wendy's location serve breakfast options?

Yes, the Wendy's at 120 Broad Street serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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