Brand Certified
Wendy's
3.4(965 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
368 Cottage St., Pawtucket, RI
02861, United States
Certified by Wendy's • Mar 01, 2026
(401) 728-2392
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/ri/pawtucket/368-cottage-st
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.4
965 reviews
5 stars
326
4 stars
212
3 stars
152
2 stars
66
1 star
209
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, with many expressing frustration over repeated mistakes.
Service Quality
Feedback highlighted consistently poor service, including long wait times, rude staff, and lack of acknowledgment from employees.
Food Quality
Several reviews mentioned issues with food quality, including cold items, overcooked chicken, and unsatisfactory taste.
Cleanliness
Customers noted unsanitary conditions in the restaurant, including dirty floors and bathrooms.
Customer Experience
Mixed experiences with customer service, with some praising individual staff members while others reported rude behavior from management.
- RLRANDY LAHEYJan 3, 20261.0Some AI robot took my order, got my order completely wrong, awful experience dealing with that in the drive thru, put the human beings back.
- JJJoeDec 30, 20251.0Worse Wendy's in Southern New England. The employees have no hussle,no pep in their step... To say the least
- CAC ADec 5, 20251.0So rude. Automated drive thru is one thing. But then to not even say anything to Mr at the window after making me wait 10 minutes in wild. Im a human being and so are you. You're too bother to say anything to me. Just hang the card machine out the window without saying 1 word is so unprofessional
- ATAlicia TynerNov 28, 20251.0No ice cream
- RBRomny BarinasNov 23, 20251.0I’ve bought food here several times and always knew it wasn’t the best, but after today I won’t be buying from *any* of their locations again. The sandwich I got was honestly the most disgusting one I’ve ever tasted. I have no idea what they put in it or how it was made… 🤮 I’d definitely stay away from this place.
Frequently Asked Questions About Wendy's
What are the operating hours for Wendy's at 368 Cottage St., Pawtucket?
This Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does Wendy's at 368 Cottage St. have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service during its operating hours.
Is breakfast served at Wendy's on Cottage St. in Pawtucket?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 368 Cottage St., Pawtucket?
Yes, delivery is available. Use the Wendy's app or order.wendys.com and enter your address to check if delivery is available in your area.
What payment options are accepted at Wendy's on Cottage St.?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 368 Cottage St. for questions or feedback?
You can call the location directly at (401) 728-2392, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there any nearby grocery stores to Wendy's at 368 Cottage St.?
Yes, the nearby grocery stores include Super Stop & Shop, Peapod by Stop & Shop, and Stop & Shop gas station which also functions as a supermarket.
What nearby services are available for banking or financial needs near Wendy's?
Nearby financial services include Citizens Bank Virtual Assistant and ATM, Coinme currency exchange, and Western Union money transfer services.
Are there convenient transportation options near Wendy's to help me get there?
While Wendy's itself doesn't list a transit station nearby, its central location near popular spots like Dunkin’ and Redbox makes it easily accessible by local transportation and by car, with ample nearby services and landmarks to help you navigate.
Can I combine a visit to Wendy's with other local spots for a day in Pawtucket?
Absolutely! After dining at Wendy's, you can visit nearby places such as Pepperoni's pizza restaurant, Pawtucket Wine and Spirits for drinks, or stop by the local Walgreens pharmacy and beauty stores like Sally Beauty and Desired Beauty for shopping.
Brand Certified Facts from Wendy's
This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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