Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
956 reviews
5 stars
326
4 stars
209
3 stars
152
2 stars
66
1 star
203
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported receiving incorrect orders, missing items, or food that did not match their requests.
Service Speed
Many reviews highlighted extremely slow service, with long wait times in both the drive-thru and inside the restaurant.
Customer Service
Feedback on staff behavior was mixed; some praised individual employees for their kindness, while others reported rude or unprofessional attitudes from management.
Food Quality
Several customers complained about cold or poorly prepared food, including overcooked chicken and soggy fries.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty floors and bathrooms, contributing to a negative dining experience.
- EPE PNov 8, 20251.0Ordered online went to pick it up and the reciept was correct but the burgers they put in the bag wasn’t it ain’t that hard look at the receipt and put what the person ordered in the bag it’s as easy as being a kid an playing with that toy where you put the blocks in the right shapes not hard get y’all shit together…
- KSKaren Isabel SantanaOct 15, 20255.0🥰
- JCJulissa Del CidOct 11, 20251.0worst place ever!!!! I have ordered from this Wendy’s two days in a row now and both times I got the wrong order, Yesterday i ordered a coca cola, sprite and sweet and sour sauce and when i received my food I had gotten dr pepper and sweet chili sauce and not only that but the sprite tasted like straight up metal sink water. Today I ordered dr pepper and ketchup sauce and I received a root beer!! disgusting. I also didn’t get any sauce at all! and when i went back to the drive through to talk to the dumb ai bot the worker was mad at me for being upset over the mishap. GET RID OF THE BOT ASAP!!! and however was working today 10/11 at 10pm you are very disrespectful.
- DCDenys CFSep 27, 20251.0They have waxed the floor and was hard to walk to slippery they looking to be sued or what? An elderly would early fall
- ICIris CalderonSep 20, 20251.0Pésimo servicio ni tenedores dan para la ensalada como pretende que uno como la ensalada y cuando uno pide agua dan agua de la fuente y te cobran por el agua
Frequently Asked Questions About Wendy's
Is 368 Cottage St. Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Pawtucket, RI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Pawtucket, RI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (401) 728-2392.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 368 Cottage St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Pawtucket, RI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 368 Cottage St., Pawtucket?
This Wendy's location is open Monday through Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does Wendy's at 368 Cottage St. have a drive-thru service?
Yes, the Wendy's at this location offers drive-thru service during its operating hours.
Is breakfast served at Wendy's on Cottage St. in Pawtucket?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order delivery from Wendy's at 368 Cottage St., Pawtucket?
Yes, delivery is available. Use the Wendy's app or order.wendys.com and enter your address to check if delivery is available in your area.
What payment options are accepted at Wendy's on Cottage St.?
This location accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact the Wendy's at 368 Cottage St. for questions or feedback?
You can call the location directly at (401) 728-2392, use the Customer Care Live Chat via the Wendy's Contact page, or fill out the Customer Satisfaction Survey online.
Are there any nearby grocery stores to Wendy's at 368 Cottage St.?
Yes, the nearby grocery stores include Super Stop & Shop, Peapod by Stop & Shop, and Stop & Shop gas station which also functions as a supermarket.
What nearby services are available for banking or financial needs near Wendy's?
Nearby financial services include Citizens Bank Virtual Assistant and ATM, Coinme currency exchange, and Western Union money transfer services.
Are there convenient transportation options near Wendy's to help me get there?
While Wendy's itself doesn't list a transit station nearby, its central location near popular spots like Dunkin’ and Redbox makes it easily accessible by local transportation and by car, with ample nearby services and landmarks to help you navigate.
Can I combine a visit to Wendy's with other local spots for a day in Pawtucket?
Absolutely! After dining at Wendy's, you can visit nearby places such as Pepperoni's pizza restaurant, Pawtucket Wine and Spirits for drinks, or stop by the local Walgreens pharmacy and beauty stores like Sally Beauty and Desired Beauty for shopping.