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McDonald's

3.3
(1493 reviews)

Business Details

255 Mineral Springs Ave, Pawtucket, RI
02861, United States
(401) 726-5670
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
255 Mineral Springs Ave, Pawtucket, RI
02861, United States

Hours

Reviews

3.3
1,493 reviews
5 stars
499
4 stars
251
3 stars
262
2 stars
149
1 star
332

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times in both the drive-thru and inside the restaurant, often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Food Quality

Numerous customers complained about cold, stale, or improperly cooked food, with some mentioning health concerns.

Staff Behavior

Feedback indicated a mix of friendly and unprofessional staff behavior, with some customers experiencing rudeness or indifference.

Cleanliness

Several reviews noted unsanitary conditions, particularly in the bathrooms and dining area.
  • HH
    Hadley
    Feb 25, 2026
    3.0
    Seems like absolute hell for the workers. I wouldn't recommend sitting inside, especially during after school hours. The place is packed to the brim with annoying teenagers.
  • CC
    Chris
    Feb 21, 2026
    1.0
    I ordered my food on the app. I was in Attleboro Ma drove to Pawtucket to a friend’s house to pick something up. Went to the drive thru was ignored for 20mins had to say hello. Then I pull up to the window and the workers are laughing and stearing into my car. Then tells me to park and they be out with my food took them 1/2 an hour before I received my food
  • GG
    Gian Grosso
    Feb 14, 2026
    1.0
    I’ve been to a lot of fast food places. Never in my experience has it taken 25+ minutes to service 3 cars in the drive thru. This time I was there I was the second car in line and it was taking longer than 5 minutes to even get to the car in front of me to even take their order so I left. I highly recommend anyone reading this avoid this location.
  • ES
    Edward Smith
    Feb 13, 2026
    5.0
    Always delightful to go there
  • MR
    Moneike Reynolds
    Jan 9, 2026
    1.0
    I was visiting down in Florida. I use my McDonald’s app to place an order. Drove to the location and went to the menu to place the code when I was ignored while they took two other cars that pulled in after me in another lane prior to taking my order . Then we waited seven minutes in line to get to the front window for the manager to ask me to take a parking spot because my food was still not ready. When I did receive my food, it was not of the best quality I went back in. I asked if this was made fresh they told me it was I said then there’s something wrong with your grease. It’s probably broken down and the fries are cold. The response I got was “our grease is viable “.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 255 Mineral Springs Ave, Pawtucket, RI?

This McDonald's location is open daily from 5:00 AM to 1:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available every day from 5:00 AM to 1:45 AM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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