McDonald's

3.4
1131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
285 Armistice Blvd, Pawtucket, RI
02861, United States

Hours

Reviews

3.4
1,131 reviews
5 stars
398
4 stars
231
3 stars
193
2 stars
86
1 star
223

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and frequent order mix-ups.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and food not being prepared as requested.

Cleanliness

Several customers noted unsanitary conditions, particularly in the bathrooms, and expressed concerns about overall cleanliness.

Staff Attitude

Feedback indicated a lack of professionalism and poor customer service from some employees, with reports of rudeness and unhelpfulness.

Food Quality

Customers experienced issues with food quality, including cold items, over-salted burgers, and poorly prepared meals.
  • SB
    Savana Braga
    Nov 5, 2025
    1.0
    I Made a mobile order for 2 meals and sat outside for 30 min . My man walked out the car and got frustrated and asked where our food was and the manager smiled and walked away from us . One of the girls who said she’d only been working here for a year and is waiting to be manager in December bc shes 18 asked us what we needed and went back in and served us in 2 min ! Props to her
  • AZ
    Anna zela
    Oct 27, 2025
    1.0
    I went in the Ladies bathroom and a young worker was using the bathroom came out and went directly into the resturant..DID NOT WASH HER HANDS !!! 😑 .BE CAREFUL !!
  • KM
    Kiki Matthews
    Oct 14, 2025
    5.0
    I visited the store about 20 minutes ago and when I tell you this is what I like to see when I go out. All three of the managers had headsets on very friendly environment working together as a team 🫶because the mineral spring McDonald’s 🙄could definitely take a lesson from this group of managers ☺️this store very clean, very friendly, very attentive very much about their customers, and I watched for a minute i’m from the neighborhood and visit all three McDonald’s and by far this was the best and I’m talking about helping each other uplifting each other passing the food communicating not just one person with a headset. Keep the job up. My food was hot and Fresh They are perfect. I appreciate all of them Anne ,Andrew ,joshua keep the good work up love the friendliness and the kindness.
  • DC
    Drake Cutler
    Oct 4, 2025
    5.0
    Went towards closing on Friday Oct 3(technically Saturday), and guy was very pleasant and made food fresh. Very much appreciated him and hope he gets a raise! Will go back
  • VD
    Vito D
    Sep 25, 2025
    1.0
    I ordered a regular sandwich and they gave me a small children's sandwich. I waited 30 minutes, then they made me wait again. I didn't even understand what the employees were doing.

Frequently Asked Questions About McDonald's

What are the McDonald's Pawtucket location's regular dine-in hours?

McDonald's at 285 Armistice Blvd in Pawtucket is open for dine-in from 5:00 AM to midnight Sunday through Wednesday, and extends to 2:00 AM on Thursday through Saturday.

When is the drive-thru at McDonald's Pawtucket open?

The drive-thru opens daily at 5:00 AM, closing at midnight Sunday to Wednesday and Sunday, and until 2:00 AM on Thursday through Saturday.