Dunkin'

3.7
245 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1414 Newport Ave, Pawtucket, RI
02861, United States

Hours

Reviews

3.7
245 reviews
5 stars
120
4 stars
40
3 stars
27
2 stars
10
1 star
48

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including incorrect items and poorly made drinks.

Product Consistency

Customers expressed dissatisfaction with the inconsistency of coffee quality, often describing it as burnt or poorly prepared.

Customer Experience

While some customers praised friendly staff and good service, many others reported a chaotic atmosphere and lack of attention to customer needs.

Cleanliness and Safety

Concerns were raised about cleanliness and safety, particularly regarding the handling of hot beverages.
  • KS
    Kirlos Syfyen
    Nov 15, 2025
    1.0
    The worst. The slowest.
  • CR
    Christina R
    Nov 11, 2025
    1.0
    DO NOT get hot chocolate at this particular Dunkin . The color is whitish tan and tastes more like water . Not even full
  • JS
    Jessica Schnaible
    Oct 17, 2025
    4.0
    I understand yall don’t always have everything in stock but if you need to change a DoorDash order to something different please write it on the cup so we at least have an idea of what our order got changed to
  • SD
    Sara Daly
    Jul 13, 2025
    1.0
    there's a girl who works there in the morning and drive through her name stessey.. she's very rude. Refuses to wait on me because of an outside problem that I have never brought inside the end of the day that's your job. I'm a customer. You don't have to like me, but you need to wait on me just like any other customer. she also flirts with every man that walks in there constantly flirting with the guy at the Sandwich station. The morning crew there's constantly playing around, not taking care of customers. I am going to call and write a review every day until something is done with Stacey. She pretty much told me to call corporate pretty much saying the boss doesn't care. I'll still be here. something needs to be done about her. That's not someone you want represented Dunkin' Donuts. There's too much joking around in there in the morning going back-and-forth on the speaker like grow up and do your job like I said I will be writing a review every day about her and Colin corporate and call the store every day to complain
  • JP
    Joe Pereira
    Jun 16, 2025
    5.0
    Love the Order ahead feature of the app

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Pawtucket, RI?

Dunkin' in Pawtucket, RI is open every day from 5:00 AM to 9:00 PM.

What holiday drinks are currently offered at this Dunkin' location?

You can enjoy the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher during the holiday season.