Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous reviews highlighted poor customer service, with many customers experiencing rudeness and unprofessional behavior from staff.
Order Accuracy
A significant number of customers reported issues with incorrect orders, missing items, and long wait times for order fulfillment.
Staff Attitude
Several reviews mentioned staff having a negative attitude, with complaints about employees being dismissive or confrontational.
Cleanliness
Customers noted cleanliness issues, including dirty environments and unsanitary food handling practices.
Speed of Service
While some customers praised fast service, many others expressed frustration over slow service and long wait times, particularly during busy hours.
MC
Maria C
Nov 11, 2025
1.0
Cold drinks
EN
Erin Nascimento
Nov 1, 2025
2.0
Is way too small for the volume that they do. The kitchen area is back to back with employees trying to push out these orders, but not enough room or employees to get the amount out for this area. Every time I use this location I get a wrong order. Sometimes it's missing items, sometimes it's wrong items. They don't put out the walk-in orders, and upon talking to an employee, they have no intention of even putting out a sign that says to wait in line, despite there being a mobile order walk-in Shelf. Definitely time wasted at this location. Between ordering, waiting in your car, waiting in the front of the store, then going back to waiting in line, then driving home to figure out your order is wrong and then coming back to pick up items that were missed- you might as well have just driven the extra 5 minutes to a different location and got your order right the first time. A true 45 min wait, with wasted gas and time - with no compensation.
AG
Alyssa Gallarelli
Oct 12, 2025
5.0
It can get busy in there but so long as you check in with the staff they are always attentive and will get your order out as quickly as they can.
AN
Adam Nilsson
Oct 5, 2025
1.0
Absolute trash.. Everyone in there just stands around doing nothing. It took well over half an hour for them to take my order. Corporate needs to evaluate this store and either fire everyone and start new or just flat out close this location. Unbelievable. There are better locations down the road. Go there instead!
AL
Aurora Moonglow (Laura)
Oct 1, 2025
2.0
They take so long to take your order and something is ALWAYS missing or wrong, there's another Dunkin down the road, go there instead.
What are the regular business hours of Dunkin' in Pawtucket, RI?
Dunkin' in Pawtucket is open daily from 4:00 AM to 9:00 PM on Mondays and from 4:00 AM to 10:00 PM Tuesday through Sunday.
Does this Dunkin' location offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
What new holiday beverages can I try at Dunkin' this season?
You can try the new Cookie Butter Cloud Latte, the returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season at Dunkin'.
How can I order ahead to save time at this Dunkin' location?
You can use the Dunkin' mobile app available on iOS and Android to order ahead for a fast grab and go experience.
What meals does Dunkin' in Pawtucket serve?
This Dunkin' location serves breakfast, lunch, and brunch.
What are some nearby dining options if I want to explore after visiting Dunkin'?
Nearby dining options include Double Dragon (Chinese and Asian cuisine), Papa Johns Pizza (pizza and fast food), Subway (sandwiches), The Pie Guy (Lebanese and pizza), Krispy Krunchy Chicken (chicken and bubble tea), and Pawtucket House of Pizza.
Are there nearby places to relax with beauty and spa services close to Dunkin'?
Yes, nearby beauty and spa services include V-Spa Nails, Outer Limits Hair Salon, Bella Brows and Beauty Spa, Lifestylez Barbershop, Vogue Hair Designs, and Allies Hair Styles.
What nearby stores are available for shopping around this Dunkin' location?
Nearby shopping options include Jonathan Mattress, Bordeaux Tradition (winery and bridal shop), and Floor Coverings International (flooring and carpet).
Does Dunkin' in Pawtucket have a drive-thru and what types of payment are accepted?
Yes, this location has a drive-thru and accepts both debit and credit card payments.
Is Dunkin' suitable for families and does it have free Wi-Fi?
Yes, Dunkin' welcomes families and children, and it offers free Wi-Fi for customers.