Dunkin'

3.8
310 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
372 Cottage St, Pawtucket, RI
02861, United States

Hours

Reviews

3.8
310 reviews
5 stars
154
4 stars
53
3 stars
32
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude or inattentive staff, leading to poor service experiences.

Order Accuracy

Frequent complaints about incorrect orders, including wrong items and poorly made drinks.

Food Quality

Customers expressed dissatisfaction with stale or poorly prepared food items.

Wait Times

Long wait times were noted, especially during busy hours, contributing to customer frustration.

Staffing Issues

Several reviews mentioned understaffing, which affected service speed and order accuracy.
  • DT
    Daniel Thibeault
    6 days ago
    1.0
    This WAS in my top favorite dunkins', than they removed tables from the lobby. Another dunkin with a delusional owner who keeps telling themselves while rocking back and forth in a fetal position, "Nobody uses the dining room. Everybody uses drive-thru. Nobody uses the dining room. Everybody uses drive-thru. Everybody uses drive-thru "
  • KA
    Kimberly Ames
    Dec 26, 2025
    1.0
    Why does the espresso always taste burnt? Other Dunks can make an Americano, but for some reason, ones from here are always awful
  • AR
    allissa robitaille
    Nov 16, 2025
    1.0
    So rude, ordered one of the holiday drinks and the raspberry croissant, didn't have either. Instead of trying to compensate for the missing items they said "oh we'll a cheddar croissant twist for the missing one" didn't do that and flat out told me to get a refund from the app which you can not do. So I lost money.
  • JC
    Josiah Campbell
    Nov 15, 2025
    1.0
    These guys made my sausage egg and cheese with the wrong sausage twice. The crew there should feel bad because they are bad.
  • KM
    Kayla Monteiro
    Nov 9, 2025
    1.0
    Stale food and bad coffee if that’s even a thing

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Pawtucket, RI?

Dunkin' in Pawtucket, RI is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.