Dunkin'

3.8
308 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
372 Cottage St, Pawtucket, RI
02861, United States

Hours

Reviews

3.8
308 reviews
5 stars
154
4 stars
53
3 stars
32
2 stars
19
1 star
50

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and incorrect orders.

Staffing Issues

Many reviews mentioned understaffing leading to long wait times and inconsistent service.

Food Quality

Several customers complained about food quality, including old or improperly cooked items.

Positive Staff Interactions

Despite negative feedback, some customers praised specific staff members for their friendliness and good service.

Inconsistent Experience

Overall experiences varied greatly, with some customers having great visits while others faced significant issues.
  • AR
    allissa robitaille
    Nov 16, 2025
    1.0
    So rude, ordered one of the holiday drinks and the raspberry croissant, didn't have either. Instead of trying to compensate for the missing items they said "oh we'll a cheddar croissant twist for the missing one" didn't do that and flat out told me to get a refund from the app which you can not do. So I lost money.
  • JC
    Josiah Campbell
    Nov 15, 2025
    1.0
    These guys made my sausage egg and cheese with the wrong sausage twice. The crew there should feel bad because they are bad.
  • JC
    John Colvin
    Oct 26, 2025
    1.0
    Getting worse and worse, every time I stop into this location, literally pulled up, three cars in front of me no one came on the speaker to ask me my order or to tell me to hold on a minute and I sat there for almost fifteen minutes because I was blocked in and couldn't escape.Finally i was able to get out and go to another location for what I needed...place is a joke at this point. How do you have ten people working and I wait fifteen minutes and still can't get a coffee... y'all might want to find something else to do because you ain't good at that lol. I'm going to start going to honeydew again, because their food and sandwiches blow them away anyway!... Dunkin is just more convenient cuz there's one every hundred feet.. If they had a option for negative stars
  • KS
    Kathleen Sami
    Oct 25, 2025
    1.0
    The worker who was working the shift around 1pm 10/25 Saturday was rude when taking order. Attitude was unnecessary when asking about what kind of donuts were available.
  • CM
    Corey Mitchell
    Oct 24, 2025
    1.0
    Do not go here unless you want old food and a messed up order nasty coffee rude customer service Terrible i ordered food got a bacon egg n cheese on a croissant it came on a bagel the egg looked like it had been overcooked five times. The bagel was completely hard. I asked for a coffee with extra extra and they gave me no sugar hazelnut swirl got hazelnut shot my whole order was messed up and the coffee was water . This is the third time I’ve been here and will not be giving it another try i had a problem won’t be going here ever again highly recommend not to go here less you want poor poor service nasty food Nd nasty coffee

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Pawtucket, RI?

Dunkin' in Pawtucket, RI is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.