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Dunkin' Zero
Brand Certified

Dunkin'

3.8
(311 reviews)

Business Details

372 Cottage St, Pawtucket, RI
02861, United States
(401) 723-5878
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
372 Cottage St, Pawtucket, RI
02861, United States

Hours

Reviews

3.8
311 reviews
5 stars
155
4 stars
53
3 stars
32
2 stars
19
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude staff and poor service, particularly during busy hours.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Food Quality

Customers noted issues with stale food and poorly prepared items, impacting overall satisfaction.

Staffing Issues

Several reviews mentioned understaffing leading to long wait times and disorganization.

Mixed Experiences

While some customers praised the friendly staff and good service, others had consistently negative experiences.
  • CT
    Carlos Luis Torres
    Jan 17, 2026
    5.0
    Always Dunkies!
  • DT
    Daniel Thibeault
    Jan 6, 2026
    1.0
    This WAS in my top favorite dunkins', than they removed tables from the lobby. Another dunkin with a delusional owner who keeps telling themselves while rocking back and forth in a fetal position, "Nobody uses the dining room. Everybody uses drive-thru. Nobody uses the dining room. Everybody uses drive-thru. Everybody uses drive-thru "
  • KA
    Kimberly Ames
    Dec 26, 2025
    1.0
    Why does the espresso always taste burnt? Other Dunks can make an Americano, but for some reason, ones from here are always awful
  • AR
    allissa robitaille
    Nov 16, 2025
    1.0
    So rude, ordered one of the holiday drinks and the raspberry croissant, didn't have either. Instead of trying to compensate for the missing items they said "oh we'll a cheddar croissant twist for the missing one" didn't do that and flat out told me to get a refund from the app which you can not do. So I lost money.
  • JC
    Josiah Campbell
    Nov 15, 2025
    1.0
    These guys made my sausage egg and cheese with the wrong sausage twice. The crew there should feel bad because they are bad.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' in Pawtucket, RI?

Dunkin' in Pawtucket, RI is open daily from 4:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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