Dunkin'

4.1
470 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Pawtucket, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
465 Lonsdale Ave, Pawtucket, RI
02860, United States

Hours

Reviews

4.1
470 reviews
5 stars
274
4 stars
82
3 stars
51
2 stars
13
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff displaying rude behavior and a lack of professionalism.

Order Accuracy

Many customers reported frequent issues with incorrect orders and items missing from their purchases.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty bathrooms and a generally unclean store environment.

Quality of Food and Drinks

While some customers praised the quality of drinks and food, others noted inconsistencies, such as stale items and poorly made coffee.

Staff Attitude

Feedback indicated that staff often appeared unmotivated and disorganized, contributing to a negative customer experience.
  • BK
    Brendan Keating
    Nov 6, 2025
    1.0
    I’m in and out of this place as I’m working down the street from it. Today was my last time here tho. Loud and obnoxious staff always screaming and arguing, there were 4 people ahead of me while a lady was ordering 20 things and no one opened up the other register 4 of the employees stood around on their phones yapping away. Extremely unprofessional. When I am able to order food here the sandwiches or wraps are always thrown into the wrapper and basically falling apart or in pieces when I go to eat it.
  • KG
    Krista Guzman
    Sep 3, 2025
    5.0
    This store by far makes the best drinks and the signature latte they make here, are the best I’ve ever had. Even the presentation of the drink is impressive and looks better than the advertisement and the taste is perfect, neither cream nor coffee over power. Thank you to the team who pays attention to every detail and the management who built an incredible team.
  • DC
    Dalia Cadavid
    Aug 16, 2025
    1.0
    Worst customer service!
  • MH
    Mariela herrarte
    Aug 12, 2025
    1.0
    Atienden arrogantes de mala cara ai
  • SG
    Sandra Gomez
    Aug 11, 2025
    1.0
    HORRIBLE PLACE I had came to this Dunkin on numerous occasions had horrible experiences each time the management sucks their manager isn’t professional when it comes to costumers she’s always on her phone while making food they talk to people how they please ( especially their morning shift) Almost every time I go in there’s a very tall girl always on her phone ignoring costumers looking miserable each time I’m there. Every time I go in their always complaining and talking crap about their job while having a dining room full of costumers especially the one with no gums it’s very disgusting and unprofessional how they run things in this dunkin and sometimes when I go in at night theirs people standing around like they don’t have a job that needs to be done. bathrooms are ALWAYS disgusting never clean and trashes outside are always full do not come to this place!!

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' at 465 Lonsdale Ave, Pawtucket, RI?

Dunkin' is open daily from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.