Wendy's

3.4
1507 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
77 Eddie Dowling Hwy, North Smithfield, RI
02896, United States

Hours

Reviews

3.4
1,507 reviews
5 stars
509
4 stars
355
3 stars
232
2 stars
127
1 star
284

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with missing or incorrect items in their orders.

Customer Service

Feedback indicates a mix of friendly and rude staff, with some customers experiencing poor service and unprofessional behavior.

Food Quality

Many reviews mentioned cold or stale food, with some customers expressing concerns about food safety and freshness.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.

Management Issues

There are complaints about disorganized management and a lack of accountability, leading to inconsistent service.
  • RP
    Richard Pacheco
    Dec 29, 2025
    5.0
    Vary fast
  • WG
    Wendy Gutierrez
    Dec 24, 2025
    1.0
    At the first window I couldn't understand her and I tried to say something and she doesn't speak English and does not understand. This is not the first time trying to understand them
  • AR
    Alicia Rodriguez
    Dec 23, 2025
    1.0
    Every time I go to this location I’m missing half my order or it’s wrong. It’s sad because this is the closet location to me so now it seems I will only go to a Wendy’s when out of town
  • PP
    Pamela
    Dec 1, 2025
    1.0
    What are the original chicken crispy the large one the thing is flat and hard you try and call them. They will not even pick up the phone. I do not recommend to buy that at all. That’s not like it used to be you better off going to McDonald’s or Burger King
  • RR
    rafael rodriguez
    Dec 1, 2025
    1.0
    This place sucks the staff suck there is an old lady that’s a manager she is very rude! The store manager always look lost

Frequently Asked Questions About Wendy's

Is 77 Eddie Dowling Hwy Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru at 77 Eddie Dowling Hwy?

The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.