Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported frequent issues with missing or incorrect items in their orders.
Customer Service
Feedback indicates a mix of friendly and rude staff, with some customers experiencing poor service and unprofessional behavior.
Food Quality
Many reviews mentioned cold or stale food, with some customers expressing concerns about food safety and freshness.
Cleanliness
Several customers noted unsanitary conditions in the dining area and restrooms, impacting their overall experience.
Management Issues
There are complaints about disorganized management and a lack of accountability, leading to inconsistent service.
RP
Richard Pacheco
Dec 29, 2025
5.0
Vary fast
WG
Wendy Gutierrez
Dec 24, 2025
1.0
At the first window
I couldn't understand her and I tried to say something and she doesn't speak English and does not understand.
This is not the first time trying to understand them
AR
Alicia Rodriguez
Dec 23, 2025
1.0
Every time I go to this location I’m missing half my order or it’s wrong. It’s sad because this is the closet location to me so now it seems I will only go to a Wendy’s when out of town
PP
Pamela
Dec 1, 2025
1.0
What are the original chicken crispy the large one the thing is flat and hard you try and call them. They will not even pick up the phone. I do not recommend to buy that at all. That’s not like it used to be you better off going to McDonald’s or Burger King
RR
rafael rodriguez
Dec 1, 2025
1.0
This place sucks the staff suck there is an old lady that’s a manager she is very rude! The store manager always look lost
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 77 Eddie Dowling Hwy?
The drive-thru is open Monday to Friday from 6:30 AM to 1:00 AM, and on Saturday and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location on Eddie Dowling Hwy serve breakfast?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on 77 Eddie Dowling Hwy?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Is delivery available for Wendy's in North Smithfield, RI?
Yes, delivery is available depending on your address. Use the Wendy's app or order.wendys.com to check delivery options for your location.
How can I contact this Wendy's location for questions or feedback?
You can call (401) 765-1927, use the Wendy's customer care live chat on their Contact page, or complete the customer satisfaction survey online.
Can I order Wendy’s food online or via an app at this location?
Yes, you can order online at order.wendys.com or use the Wendy's app available on the Apple App Store.
Are there any nearby fast food or burger restaurants close to Wendy's on Eddie Dowling Hwy?
Yes, Subway sandwich shop and another Wendy's fast food restaurant are nearby, offering convenient alternatives or additions to your meal plans.
What entertainment or event planning services are located near Wendy’s?
Nearby you can find Arpeggio Wedding Entertainment and WRIK Entertainment, which provide event planning and entertainment services you might explore before or after dining.
Are there health and medical services near the Wendy’s at 77 Eddie Dowling Hwy?
Yes, nearby medical services include Biltmore Medical, Park Square Urgent Care, and Boston Neurobehavioral Associates among others.
What dining options does Wendy’s offer at this location?
This Wendy’s offers dine-in, drive-thru, takeout, and delivery services, all with casual dining attire and high-quality food.