Buffalo Wild Wings

3.6
1329 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
51 Dowling Village Blvd, North Smithfield, RI
02896, United States

Hours

Reviews

3.6
1,329 reviews
5 stars
498
4 stars
318
3 stars
176
2 stars
108
1 star
229

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted slow service, long wait times for food, and unresponsive staff, particularly during takeout orders.

Food Quality

Many customers reported poor food quality, including cold, overcooked, or improperly prepared items, leading to dissatisfaction.

Staff Performance

While some servers received praise for their attentiveness, many reviews criticized staff for being unprofessional, rude, or overwhelmed.

Management Concerns

Several reviews pointed to poor management practices, including inadequate staffing and lack of accountability for service failures.
  • DB
    Dizah Bwoi
    Jan 4, 2026
    1.0
    Missing large bag of French fries, just a bunch of carrots. Traveled one hour to get to that place. I’m so disappointed. Paid $23.75
  • KK
    Kaiden Kobani
    Nov 23, 2025
    1.0
    Terrible service. Takes for ever to get a takeout order. No one greets you or apologizes that they were 20 minutes late. Not the first time that this has happened here.
  • DC
    Daniel Cote
    Nov 16, 2025
    5.0
    Jackie our server was amazing! She was a pleasure to have very respectful and talkative. She seems to be one of very few that cares about the customers and ensures the customer is taken care of! We were a party of 10 and she did amazing!
  • JH
    John Harper
    Nov 12, 2025
    2.0
    The food here is pretty good and I enjoy dining in. However, due to my schedule, I mostly order to-go. The difference is night and day. Not sure who works to-go orders, but 90% of the time my order is incorrect, missing items, or food is poor quality. Staff need serious retraining when it comes to to-go orders.
  • AB
    Andrew Beauregard
    Oct 24, 2025
    2.0
    Order for pick up and food wasn’t ready for a half hour after the time we were giving. Food was somehow still cold even though we waited all that time for it to be cooked. Haven’t had food from here in years and probably will never go back to this location only because we were given nothing for the inconvenience, an apology would’ve been nice. Place was dead for a Friday night, no excuse for the wait

Frequently Asked Questions About Buffalo Wild Wings

What type of food is served at Buffalo Wild Wings in North Smithfield?

Buffalo Wild Wings offers award-winning Buffalo-style chicken wings with 26 different sauces and seasonings to choose from.

What are the operating hours of Buffalo Wild Wings in North Smithfield?

The restaurant is open from 11:00 AM to midnight Monday through Thursday and Sunday, and from 11:00 AM to 1:00 AM on Friday and Saturday.