Dunkin'

3.8
442 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve North Providence, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1800 Smith St, North Providence, RI
02911, United States

Hours

Reviews

3.8
442 reviews
5 stars
214
4 stars
87
3 stars
47
2 stars
19
1 star
75

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Numerous reviews highlighted rude and unprofessional behavior from staff, leading to a negative customer experience.

Order Accuracy

Customers frequently reported issues with incorrect orders, often requiring multiple attempts to get their orders right.

Service Speed

Many reviews mentioned long wait times in both the drive-thru and inside, with some customers experiencing delays even when few cars were present.

Quality of Food and Drink

Several customers noted a decline in the quality of coffee and food, with complaints about watery coffee and improperly prepared items.

Management Issues

There were consistent mentions of poor management and staffing problems, contributing to the overall dissatisfaction with service.
  • DS
    Danielle Sparadeo
    Oct 31, 2025
    1.0
    I wasnt going to bother with this review until today when i was ordering at the window. Every day for the last 5 years ive ordered off my app for pick up and every single time my order was wrong. I return at least once a week to have my order corrected. THIS is directed to first shift ONLYYYY!!! Today while i ordered at the window i had to repeat myself for 3 mins to the point where the car in front of me and behind me were laughing with me. At the speaker, i said, “ay fongoul”… which in italian can mean many different things not just a “curse”. When i got to the window a girl from the back making the coffees and her friend with the funky glasses told me not to come back and to watch my language 😅. This Dunkin needs new management severely. Now lets go back two days, attached is a picture of how i got my coffee…. When i returned to have it fixed i was told by a worker that i need to call corporate to help them out because its such a mess…. This whole thing blew my mind. They had one competent person on shift.
  • CC
    Cora
    Oct 20, 2025
    1.0
    The staff's attitude is very bad, especially the lady who works at the doors and windows.
  • MM
    Matthew Monty
    Sep 21, 2025
    1.0
    Horrible place to get a coffee, the staff are rude and always miserable. This is the same order placed at 39 Putnam pike. You can see you cares about the customer and who doesn’t . Avoid smith st if you’re looking to get what you pay for.
  • T1
    Typhoonfx 17
    Aug 24, 2025
    1.0
    This dunkin was great around 2 years ago. The staff was great, friendly and efficient. Now the staff is awful. They have a habit of not putting orders in the system, and instead try to make them by memory, which leads to them messing up my order almost every single time. The last 3 times I’ve visited I’ve taken maybe 3 laps around the drive thru to fix what they’ve done wrong. 2 years ago this wasn’t an issue.
  • DD
    Dulce
    Aug 24, 2025
    1.0
    This used to be my favorite Dunkin. I even had it as my favorite in the Dunkin app. For sometime now, the drive thru service is horrible. Today it took me 21 minutes to get to the intercom, had I not already ordered via the app, I would’ve left. Management for this establishment should really try going ordering via the drive thru to understand what customers are going through. Please do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in North Providence, RI?

Dunkin' is open Monday to Friday from 4:00 AM to midnight, and Saturday and Sunday from 5:00 AM to midnight.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both curbside pickup and delivery services.