Stop & Shop

4.0
521 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1300 Ten Rod Road, North Kingstown, RI
02852, United States

Hours

Reviews

4.0
521 reviews
5 stars
237
4 stars
168
3 stars
55
2 stars
27
1 star
34

What are people saying?

AI-generated from recent customer reviews

Product Quality

Customers frequently reported issues with expired or spoiled food items, leading to dissatisfaction with product quality.

Customer Service

While some staff were praised for their friendliness and helpfulness, there were numerous complaints about poor management and unprofessional behavior from certain employees.

Checkout Experience

Many customers expressed frustration with long wait times at checkout due to limited staff and reliance on self-checkout machines, which often malfunctioned.

Pricing Concerns

Several reviews indicated that prices were perceived as high, with complaints about incorrect pricing and a lack of competitive deals compared to nearby competitors.

Store Cleanliness

The store was generally noted for being clean and organized, although some customers mentioned issues with stocking and layout.
  • AB
    Amy Benzo
    Nov 4, 2025
    1.0
    This Stop and Shop is one of the worst ones in the area, we frequently buy food from them that goes bad within a day of bringing it home, inside of the expiration date. They also frequently leave expired food on the shelves so you have to spend a lot of time sorting through food before picking something out. We’ve easily thrown away hundreds of dollars within the last few months because food is rotten or moldy within the expiration date. I won’t shop here anymore.
  • AK
    Aaron Klem
    Sep 20, 2025
    1.0
    No gas station here! google maps lied
  • RS
    Roger Stafford
    Aug 19, 2025
    5.0
    So nice to visit the store and find an actual cashier instead of checking things out yourself
  • JD
    Jon Duro
    Aug 10, 2025
    1.0
    They are screwing customers by marking produce prices wrong all the time on ticket vs. what it rings at register. Not an isolated incident. See the third picture; this has been going on for years. Has happen to me on numerous occassions at this particular store. Gave me refund after complaining but wouldn't fix price in computer for other customers. They have been doing this with many items. BE very careful shopping there..check the prices esp PRODUCE section. The manager Matt White has poor customer service skills and should be fired for not doing his job. Lied said they won't fix price ($3 higher per package; see pictures) because shelf was empty: it wasn't. Then said would change it in morning another lie. Should be ashamed of himself for not correcting price. Im writing an email to local newspaper with proof and documenting these store scams. Pays employees min wage while overcharging customers on produce. Never again shopping here. DAVES IS BETTER.
  • LB
    Laura Bottaro
    Jul 30, 2025
    1.0
    I have been coming here for over 10 years. This store has slowly declined to a ghost town. There is 1 cashier (no bagger) on the entire row of registers. She was friendly and quick and I give her 5 stars but other employees wander around aimlessly and there is not enough staff to ask questions or get a decent customer service experience. I will be going to Market Basket even though this store is closer and I would love to support. But I cannot. Very frustrating.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in North Kingstown, RI?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services for customer convenience.