Stop & Shop

4.0
524 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1300 Ten Rod Road, North Kingstown, RI
02852, United States

Hours

Reviews

4.0
524 reviews
5 stars
239
4 stars
168
3 stars
55
2 stars
27
1 star
35

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are reported as rude or unprofessional.

Pricing Issues

Customers frequently mention overpriced items and discrepancies between shelf prices and register charges, leading to frustration.

Store Cleanliness

The store is generally noted for being clean and organized, although some customers report issues with temperature and product quality.

Staffing Levels

Many reviews highlight understaffing, with long wait times at checkout and insufficient assistance available for customers.

Product Quality

While some customers appreciate the fresh produce and variety, others report issues with expired or freezer-burnt items.
  • JM
    Jeremy M
    Dec 25, 2025
    1.0
    Visited this store, had a terrible experience with a very rude cashier. We had a full cart and started unloading, cashier threw the "12 items or less light" on and told us that we were in the wrong lane, but there were NO lanes allowing more than 12 items now. After apologizing thinking we made a mistake, the cashier said she would still help but but to apologize to the people behind us. I looked all around soon thereafter, two lanes were open, both 12 items or less and the self checkout. I asked why there wasn't a lane for larger carts and was told "I don't know what to tell you". They were rude during the entire exchange. My wife noted she notice the cashier throw the light on after the noticed our larger cart. Don't shop here, not worth dealing with the rude employees.
  • AB
    Amy Benzo
    Nov 4, 2025
    1.0
    This Stop and Shop is one of the worst ones in the area, we frequently buy food from them that goes bad within a day of bringing it home, inside of the expiration date. They also frequently leave expired food on the shelves so you have to spend a lot of time sorting through food before picking something out. We’ve easily thrown away hundreds of dollars within the last few months because food is rotten or moldy within the expiration date. I won’t shop here anymore.
  • AK
    Aaron Klem
    Sep 20, 2025
    1.0
    No gas station here! google maps lied
  • RS
    Roger Stafford
    Aug 19, 2025
    5.0
    So nice to visit the store and find an actual cashier instead of checking things out yourself
  • JD
    Jon Duro
    Aug 10, 2025
    1.0
    They are screwing customers by marking produce prices wrong all the time on ticket vs. what it rings at register. Not an isolated incident. See the third picture; this has been going on for years. Has happen to me on numerous occassions at this particular store. Gave me refund after complaining but wouldn't fix price in computer for other customers. They have been doing this with many items. BE very careful shopping there..check the prices esp PRODUCE section. The manager Matt White has poor customer service skills and should be fired for not doing his job. Lied said they won't fix price ($3 higher per package; see pictures) because shelf was empty: it wasn't. Then said would change it in morning another lie. Should be ashamed of himself for not correcting price. Im writing an email to local newspaper with proof and documenting these store scams. Pays employees min wage while overcharging customers on produce. Never again shopping here. DAVES IS BETTER.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in North Kingstown, RI?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services for customer convenience.