Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, rude staff, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, many complained about cold, old, or poorly prepared items, with several noting that the quality has declined.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty dining areas and bathrooms, contributing to a negative dining experience.
Staff Attitude
Several customers experienced unprofessional behavior from staff, including rudeness and lack of attention, which negatively impacted their visits.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, indicating that service quality may vary significantly.
RB
richard boice
Oct 14, 2025
1.0
Worst wait ever. 20 mins. nobody here cares. Got tired of waiting with no answer. Everyone was on their cell phones. I will not be back manager needs to fire staff.
AW
Axel Wolff
Oct 10, 2025
5.0
Für mich schmecken die Burger von Wendy’s unvergleichlich gut. Service könnte besser werden, aber die Dame bei der Bestellung hat mit ihrem Lächeln alles wettgemacht.
JP
Judy Palani
Sep 16, 2025
1.0
couldn't hear the guy at the drive-thru when I asked him to repeat how much it was he told me I already told you I said excuse me I didn't hear you can you repeat he told me to clean my ears I kid you not this is the second person that I have had served me here with this attitude I'm not prejudiced but it was a person with a strong accent and choice of words for vocabulary were strong and rude .I'm sorry you just don't talk to customers like that
AP
Angie P
Sep 15, 2025
5.0
The late hours drive thru employee makes my day every time! Usually in after a 12 hour food service work shift and his humor and good attitude always adds a good vibe to a long night!
CC
Charlie Cooke
Sep 5, 2025
2.0
First time I’ve tried Wendy’s and it wasn’t great. The restaurant was dirty, food wasn’t good and I wouldn’t go back… and they got my order wrong.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Middletown, RI?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Middletown, RI into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (401) 849-3430.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Middletown 5 Wendy’s serve breakfast?
Yes, this Wendy’s location in Middletown, RI serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's at 62 Valley Rd in Middletown, RI?
Wendy's at 62 Valley Rd is open Monday through Friday from 6:30 AM to 1:00 AM and Saturday and Sunday from 7:00 AM to 1:00 AM.
Does this Wendy's location have a drive-thru service?
Yes, this Wendy's location features a drive-thru that operates during all regular business hours.
Can I order Wendy's food for delivery or takeout in Middletown?
Yes, this Wendy's offers both delivery and takeout services. You can order online via the Wendy's app or their website to select delivery or pickup options.
Does Wendy's Middletown serve breakfast, and what meals are offered?
Yes, this location serves breakfast as well as lunch and dinner, including various breakfast combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at 62 Valley Rd for feedback or inquiries?
You can call the location directly at (401) 849-3430 or provide feedback via the Wendy's Customer Care team through their website, live chat, or customer satisfaction survey.
Is Wendy's currently hiring at the Middletown location?
To check current job openings at this location, visit the Wendy's Careers page and search for jobs in Middletown, RI. The listing will show available positions at this or nearby locations.
What popular nearby places can I visit before or after dining at Wendy's?
Nearby places include Newport County Community Mental Health Center, Oceanpointe Christian Church, Newport Athletic Club, and Mizu Japanese Steak House, offering options for health services, worship, fitness, or diverse dining experiences.
Are there other fast food options near Wendy's in Middletown?
Yes, nearby fast food options include another Wendy's location and Subway, providing customers with a variety of quick dining choices nearby.
How can nearby services like Shell gas station and AutoZone be convenient when visiting Wendy's?
Shell gas station and AutoZone are close by, making it convenient for customers to refuel or attend to vehicle needs before or after grabbing a meal at Wendy's.