Stop & Shop

3.9
548 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
1360 West Main Road, Middletown, RI
02842, United States

Hours

Reviews

3.9
548 reviews
5 stars
240
4 stars
145
3 stars
76
2 stars
35
1 star
52

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers noted that the store is clean and well-organized, making it easy to find items.

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful, others are reported as rude or unhelpful.

Product Availability

Several reviews mentioned issues with stock levels and availability of advertised items, leading to customer dissatisfaction.

Pricing

Customers expressed concerns about high prices and value, with some stating that the store is becoming overpriced compared to competitors.

Overall Experience

The overall shopping experience is inconsistent, with some customers enjoying their visits while others report frustration with service and product availability.
  • PC
    Patrick Curran
    2 days ago
    1.0
    Husband went in to do pick up order and woman came out asking questions...I answered and she kept asking the same questions. I could not give her any more info than I already have yet she just kept going with attitude. She first came over and rudely moved her hand in roll down motion. So, I answered her questions. When she kept repeating same questions and I was not going to continuously keep repeating myself so I rolled up window. She decided to come back and literally pound and pound on the window to the point I thought it could at least weaken the window. I did not want to deal with such behavior so I tried to ignore but she would not stop. She was acting like a mad woman also decided to pound on the kids window and tried to have them disobey parent by rolling it down. I believe either manager or supervisor came out and sent her in store and apologized for her behavior and said she shouldn't treat anyone that way just because she has a bad day. Unfortunately, she still works there last I noticed and other people also had complaints about her behavior. This is incredibly not acceptable nor how you behave in the workplace. I should have reported to cops for ponding incredibly hard on our windows for awhile. She has shoulder length brown hair.
  • JC
    john coite
    Nov 10, 2025
    5.0
    Prices are high
  • JS
    Jaclyn Salvatini
    Oct 27, 2025
    5.0
    Pleasantly surprised. Normally grocery stores are just a mess from the customers all day but this one was clean and neat. Very easy to find everything I wanted and they actually had a decent tea selection, biggest (and best) that I’ve seen at a grocery store. Definilty recommend this one over others in the area.
  • LJ
    Lance Johnston
    Aug 28, 2025
    1.0
    Employees were unàble to help me find basic grocery items, the ONLY checker has no manager to assist or respond in a timely manner. I'm too used to Aldi's clerks who ask "Did you found everything you needed". Not important at Stop n Shop
  • SK
    Soledad Kennedy
    Aug 13, 2025
    1.0
    Poor marking...the drink Hit was posted for 12.99 charging 23.95 at the register and cream of soda was 5.99 charging 12.89 at the register...shady

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Middletown?

Stop & Shop in Middletown is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services for customers who prefer shopping online.