A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers noted that the store is clean and well-organized, making it easy to find items.
Customer Service
Feedback on customer service is mixed; while some employees are praised for being helpful, others are reported as rude or unhelpful.
Product Availability
Several reviews mentioned issues with stock levels and availability of advertised items, leading to customer dissatisfaction.
Pricing
Customers expressed concerns about high prices and value, with some stating that the store is becoming overpriced compared to competitors.
Overall Experience
The overall shopping experience is inconsistent, with some customers enjoying their visits while others report frustration with service and product availability.
PC
Patrick Curran
2 days ago
1.0
Husband went in to do pick up order and woman came out asking questions...I answered and she kept asking the same questions. I could not give her any more info than I already have yet she just kept going with attitude. She first came over and rudely moved her hand in roll down motion. So, I answered her questions. When she kept repeating same questions and I was not going to continuously keep repeating myself so I rolled up window. She decided to come back and literally pound and pound on the window to the point I thought it could at least weaken the window. I did not want to deal with such behavior so I tried to ignore but she would not stop. She was acting like a mad woman also decided to pound on the kids window and tried to have them disobey parent by rolling it down. I believe either manager or supervisor came out and sent her in store and apologized for her behavior and said she shouldn't treat anyone that way just because she has a bad day. Unfortunately, she still works there last I noticed and other people also had complaints about her behavior.
This is incredibly not acceptable nor how you behave in the workplace.
I should have reported to cops for ponding incredibly hard on our windows for awhile. She has shoulder length brown hair.
JC
john coite
Nov 10, 2025
5.0
Prices are high
JS
Jaclyn Salvatini
Oct 27, 2025
5.0
Pleasantly surprised. Normally grocery stores are just a mess from the customers all day but this one was clean and neat. Very easy to find everything I wanted and they actually had a decent tea selection, biggest (and best) that I’ve seen at a grocery store. Definilty recommend this one over others in the area.
LJ
Lance Johnston
Aug 28, 2025
1.0
Employees were unàble to help me find basic grocery items, the ONLY checker has no manager to assist or respond in a timely manner. I'm too used to Aldi's clerks who ask "Did you found everything you needed". Not important at Stop n Shop
SK
Soledad Kennedy
Aug 13, 2025
1.0
Poor marking...the drink Hit was posted for 12.99 charging 23.95 at the register and cream of soda was 5.99 charging 12.89 at the register...shady
What are the operating hours of Stop & Shop in Middletown?
Stop & Shop in Middletown is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customers who prefer shopping online.
What loyalty programs does Stop & Shop in Middletown offer?
Stop & Shop has the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online and pick up my order at Stop & Shop Middletown?
Yes, customers can choose to shop online and pick up their orders at the store.
What health-related services are available near Stop & Shop Middletown?
Near Stop & Shop, you can find Brown University Health Urgent Care - Middletown and Lifespan Urgent Care for urgent medical needs.
Where can I find propane exchange services close to Stop & Shop?
Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there banking services available near Stop & Shop Middletown?
Yes, Citizens Bank Supermarket Branch and Coinme ATM/currency exchange are located close to Stop & Shop for your banking and financial service needs.
What additional services does Stop & Shop provide in-store?
Stop & Shop offers services including flu vaccinations, Peapod delivery, RedBox rentals, Western Union money transfers, Coinstar exchanges, and banking with Citizen's Bank.
How can I contact Stop & Shop Middletown for inquiries or assistance?
You can call Stop & Shop at +1 401-849-5510 or visit their Facebook page at https://www.facebook.com/1066610146818119 for more information.
What other stores and amenities can I visit near Stop & Shop Middletown?
Nearby amenities include Rent-A-Center for furniture rentals, Gold's Wine & Spirits and West Main Liquors for beverages, and GNC Live Well for vitamins and supplements.