Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
3.9
552 reviews
5 stars
242
4 stars
147
3 stars
76
2 stars
36
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted issues with rude and unhelpful staff, particularly at the self-checkout and during order pickups.
Cleanliness
Many customers praised the store for being clean and well-organized, making it easy to find items.
Product Availability
Several reviews mentioned problems with stock levels, including advertised items being out of stock and empty shelves.
Pricing
Customers expressed concerns about high prices and perceived poor value compared to competitors.
Mixed Experiences
While some customers had positive experiences with helpful staff and good product selection, others reported significant dissatisfaction with service and inventory.
- GPGina PeckhamDec 15, 20252.0Dillon up front has been rude to us twice now
- EHErin HesterDec 2, 20255.0Stop and Shop is my go to grocery store, whether grocery shopping or buying fresh sushi, lunch from the self serve hot wings bar, you can do weekly shopping or grab a hot rotisserie chicken for a quick dinner, the best thing about Stop and Shop is the gas rewards!
- PCPatrick CurranNov 22, 20251.0Husband went in to do pick up order and woman came out asking questions...I answered and she kept asking the same questions. I could not give her any more info than I already have yet she just kept going with attitude. She first came over and rudely moved her hand in roll down motion. So, I answered her questions. When she kept repeating same questions and I was not going to continuously keep repeating myself so I rolled up window. She decided to come back and literally pound and pound on the window to the point I thought it could at least weaken the window. I did not want to deal with such behavior so I tried to ignore but she would not stop. She was acting like a mad woman also decided to pound on the kids window and tried to have them disobey parent by rolling it down. I believe either manager or supervisor came out and sent her in store and apologized for her behavior and said she shouldn't treat anyone that way just because she has a bad day. Unfortunately, she still works there last I noticed and other people also had complaints about her behavior. This is incredibly not acceptable nor how you behave in the workplace. I should have reported to cops for ponding incredibly hard on our windows for awhile. She has shoulder length brown hair.
- JCjohn coiteNov 10, 20255.0Prices are high
- JSJaclyn SalvatiniOct 27, 20255.0Pleasantly surprised. Normally grocery stores are just a mess from the customers all day but this one was clean and neat. Very easy to find everything I wanted and they actually had a decent tea selection, biggest (and best) that I’ve seen at a grocery store. Definilty recommend this one over others in the area.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in Middletown?
Stop & Shop in Middletown is open from 7:00 AM to 10:00 PM Monday through Saturday, and from 7:00 AM to 9:00 PM on Sundays.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop offers delivery services for customers who prefer shopping online.
What loyalty programs does Stop & Shop in Middletown offer?
Stop & Shop has the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I shop online and pick up my order at Stop & Shop Middletown?
Yes, customers can choose to shop online and pick up their orders at the store.
What health-related services are available near Stop & Shop Middletown?
Near Stop & Shop, you can find Brown University Health Urgent Care - Middletown and Lifespan Urgent Care for urgent medical needs.
Where can I find propane exchange services close to Stop & Shop?
Blue Rhino Propane Exchange is located nearby for convenient propane exchange services.
Are there banking services available near Stop & Shop Middletown?
Yes, Citizens Bank Supermarket Branch and Coinme ATM/currency exchange are located close to Stop & Shop for your banking and financial service needs.
What additional services does Stop & Shop provide in-store?
Stop & Shop offers services including flu vaccinations, Peapod delivery, RedBox rentals, Western Union money transfers, Coinstar exchanges, and banking with Citizen's Bank.
How can I contact Stop & Shop Middletown for inquiries or assistance?
You can call Stop & Shop at +1 401-849-5510 or visit their Facebook page at https://www.facebook.com/1066610146818119 for more information.
What other stores and amenities can I visit near Stop & Shop Middletown?
Nearby amenities include Rent-A-Center for furniture rentals, Gold's Wine & Spirits and West Main Liquors for beverages, and GNC Live Well for vitamins and supplements.