Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
791 reviews
5 stars
245
4 stars
145
3 stars
132
2 stars
84
1 star
185
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Numerous customers reported consistent issues with incorrect orders and missing items.
Customer Service
Feedback indicates poor customer service, with staff being unhelpful, rude, and lacking communication.
Cleanliness
While some reviews praised cleanliness, others noted unsanitary conditions and unclean dining areas.
Operational Hours
Customers frequently mentioned discrepancies between posted hours and actual opening times, leading to frustration.
Food Quality
Several reviews highlighted issues with food quality, including stale items and incorrect preparation.
- LRLarissa RobideauNov 6, 20254.0They are a great McDonald's food wise, but it is of course just a McDonald's. Rating for McDonald's 5 stars, for food in general 3 stars.
- IDIan DuntonOct 22, 20251.0This place says it’s open at 5 and you can see employees in there at 530 just sitting around but they don’t answer the drive thru and just sit there and watch out the window when you leave.
- KRKen ROct 16, 20251.0Didn’t get the order right just like all the other reviews. The place should be shut down by board of health. the double quarter pounder is falling apart places disgusting do not go. Monday, I will be calling the border health
- RCRon ChildsOct 5, 20251.0I’ve been there twice this week once they screwed up the order with the chicken nuggets, today I ordered the hamburger fries and chicken nuggets and I received in the bag through the drive-in. Two chicken nuggets in a fry. These people are screwed up as you can get, please think about it when you may want to use the other McDonald’s.
- TFTom FSep 20, 20251.0THIS PLACE SUCKS!!! It's been a number of years since we've gone to this particular McDonald's because they would consistently screw up the orders, since it's been quite a while since we've been there we figured we would give it a try again hoping that those issues have been resolved. Well it's even worse! I should have walked out when I first walked in,the first two people out of the three ahead of us were complaining about getting the wrong orders,yet I gave it a shot anyway, after waiting 25 minutes we did get some food, just not what we ordered. When I got the bag of wrong food (before I knew what was in it)I asked where are my drinks?, an ice coffee and a ice tea?They seemed even more confused than they already have been. The girl who took my order asked to see my receipt and said there's no ice coffee on it,even though she asked me how I want my ice coffee and punched something onto the screen when ordering, she gave me the ice tea and I didn't want to wait even longer to probably get more wrong stuff again so we split the ice tea and ate food that we didn't order.I don't care how many years go by,I will not go back again. I believe that they have been able to stay open because of the large number of tourists that come to that area who don't know any better. YOU'VE BEEN WARNED AND GOOD LUCK!
Frequently Asked Questions About McDonald's
What are the operating hours for dining at McDonald's in Middletown, RI?
The McDonald's on 288 E Main Rd is open daily from 5:00 AM to 11:00 PM for dining.
When is the drive-thru open at this McDonald's location?
The drive-thru is available every day from 5:00 AM to 11:00 PM.
Can I order delivery from this McDonald's and when is it available?
Delivery is available daily from 6:00 AM to 10:30 PM through their online order service.
What types of pickup and delivery services does this McDonald's offer?
They provide curbside pickup, delivery including same-day, and no-contact delivery options.
Which payment methods are accepted at this McDonald's?
The restaurant accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Is there a McDonald's app I can use to order food at this location?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
Does this McDonald's have drive-thru service?
Yes, this location offers a drive-thru for customer convenience.
Are there fitness centers near this McDonald's where I can workout before or after grabbing a meal?
Yes, nearby you can find gyms like btone FITNESS and Anytime Fitness Middletown for your workout needs.
What are some nearby retail stores around this McDonald's for shopping?
Close to McDonald's you have Ocean State Job Lot, Marshalls, Bed Bath & Beyond, and RK Plaza Middletown (GameStop) for shopping and entertainment.
Are there any nearby services like the Department of Motor Vehicles that I can visit along with McDonald's?
Yes, the Rhode Island Division of Motor Vehicles and Middletown Branch DMV are near the McDonald's location for your transportation needs.