McDonald's

3.2
799 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
288 E Main Rd, Middletown, RI
02842, United States

Hours

Reviews

3.2
799 reviews
5 stars
247
4 stars
145
3 stars
132
2 stars
85
1 star
190

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Service Quality

Many reviews highlighted poor customer service, including untrained staff, lack of communication, and rude behavior.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and poorly maintained dining areas.

Operational Issues

Frequent complaints about incorrect operating hours and staff being unresponsive or inattentive during service.

Food Quality

Mixed feedback on food quality, with some customers enjoying fresh items while others received cold or poorly prepared meals.
  • RO
    Rhode island Outdoors
    2 days ago
    1.0
    If you want to have your order taken by someone who absolutely does NOT UNDERSTAND A LICK OF ENGLISH!!! Ordered a very basic order and they absolutely couldn’t get it right at all. Won’t be back.
  • KK
    Kofyn
    Jan 5, 2026
    2.0
    The food is usually fine, its a normal mcdonalds. Somewhat cheap and convenient. My question is why do they keep giving the creamy chilli sauces??? Anytime I order any sauces they replace the ones I ordered with creamy chilli consistently, I never order those. I had a 40 piece for me and my friend, app told me to choose 6 sauces, I ordered 6 hot mustards and all I got was 6 chilli sauces. What's the deal with that?
  • DD
    Dusty
    Dec 26, 2025
    1.0
    Worst made burger. Most is not between the buns and is scattered in the box that contains this mess. This place is trash and the people that made this burger are trash.
  • JS
    Jon Smith
    Dec 18, 2025
    1.0
    Can’t say anything google says it was open screen at the drive thru worked , all lights on staff inside and no service at the drive thru. Oh well.
  • RS
    Riley S
    Dec 5, 2025
    2.0
    I went to McDonald’s to get a meal, and the service was awful. The staff seemed untrained — many of them don’t even speak English properly 🤦🏼‍♀️. I chose the “dine-in” option since the place wasn’t busy. I gave my table number, but they didn’t bother bringing the food to me; instead, they just called out my order number, which felt really lazy. I also paid extra for a sweet tea, but it wasn’t filled all the way. Out of my 10 nuggets, 4 were undercooked. I’ve also waited over 15 minutes for some fries. Honestly, I wouldn’t recommend going there!

Frequently Asked Questions About McDonald's

What are the operating hours for dining at McDonald's in Middletown, RI?

The McDonald's on 288 E Main Rd is open daily from 5:00 AM to 11:00 PM for dining.

When is the drive-thru open at this McDonald's location?

The drive-thru is available every day from 5:00 AM to 11:00 PM.