Business Details
About
Mexican Restaurant
Chipotle Middletown RI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
698 reviews
5 stars
247
4 stars
136
3 stars
79
2 stars
50
1 star
186
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash cans, and unsanitary conditions reported consistently.
Service Quality
Customers frequently mentioned rude and inattentive staff, with many experiences of poor customer service and long wait times.
Food Quality
There were numerous complaints about food quality, including inconsistent portion sizes, undercooked rice, and incorrect orders.
Order Accuracy
Many reviews noted issues with order accuracy, particularly with online orders, where items were missing or incorrect.
Management Issues
Several customers suggested that poor management and staffing issues contributed to the overall negative experiences at this location.
- KBKaeli Baker4 days ago3.0I love chipotle but unfortunately I experienced a batch of really undercooked rice and it ruined my whole burrito. I didn’t have time to go back in and inform them that their rice was undercooked as I was hurrying off to my job. But please check your rice…it was not well cooked. Staff was nice though.
- LNLove NavyNov 12, 20251.0Place was dirty, I got a bowl and the rice was extremely crunchy it was either not cooked all the way or really old. Never again
- ELEddie LingNov 11, 20251.0The two times I ordered on mobile they messed it up, omitting multiple ingredients. Please teach employees on the line how to wrap burritos, only twice have I gotten any that could stay together. And recently I went and they were out of rice. But I see them preparing more, it should only be a short wait so that's okay. When the person who is making it brings it over to the order station, the manager tells them "no, put it at the online order station instead". That was bewildering. They had a lot of people waiting and instead of having a full tray of fresh rice for them, the manager chooses to give it to the online orders
- SKSam KristiansenNov 9, 20251.0Worst service
- BMBrett MurreyNov 2, 20251.0The worst burrito wrap job I have ever seen. As soon as I opened the foil on my burrito it just exploded open.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Middletown RI offer?
Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.
What are the operating hours for Chipotle Mexican Grill at 11 E Main Rd, Middletown RI?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Middletown Chipotle offer online ordering and delivery?
Yes, customers can order online for in-store pickup or delivery through Chipotle's website or app.
How can I contact the Chipotle branch in Middletown, RI?
You can reach them by phone at +1 401-847-1517 or by email at RI.2296.Middletown@chipotle.com.
Does Chipotle Mexican Grill in Middletown support any special dietary preferences?
Chipotle emphasizes real food with responsibly sourced ingredients and offers customizable meals that can accommodate various dietary preferences.
Does the Middletown Chipotle accept credit cards and offer gift cards?
Yes, Chipotle Mexican Grill accepts credit cards and offers gift cards for purchase.
Is the Chipotle Mexican Grill location in Middletown LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What nearby stores can I visit before or after dining at Chipotle Mexican Grill?
Nearby retail options include Verizon and Cellular Sales for mobile phones, as well as Aquidneck Liquors and Rite Aid for convenience and drugstore needs.
Are there any nearby postal services close to Chipotle Mexican Grill in Middletown?
Yes, the Middletown Post Office, US Post Office, and United States Postal Service facilities are nearby, which can be convenient for mailing or shipping before or after your meal.
What other dining options are available near Chipotle Mexican Grill in Middletown?
Nearby dining options include Jersey Mike's Subs for sandwiches, Starbucks for coffee and smoothies, and International Pocket Cafe for Mediterranean cuisine.