Business Details
About
Mexican Restaurant
Chipotle Middletown RI is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
703 reviews
5 stars
250
4 stars
136
3 stars
79
2 stars
52
1 star
186
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted consistent issues with cleanliness, including dirty tables and overflowing trash bins.
Service Quality
Customers reported poor service, including unhelpful staff, long wait times, and frequent order inaccuracies.
Food Consistency
The quality and portion sizes of food were often inconsistent, with complaints about undercooked rice and stingy servings.
Mobile Ordering Issues
Many customers experienced problems with mobile orders, including incorrect items and missing ingredients.
- JPJoe Plisic4 days ago1.0Deserves zero stars
- JBjason BrownJan 5, 20262.0Train wreck. There was standing water everywhere. Trash has not been taken out. Piled up and tables not cleaned.
- TLTom LDec 15, 20252.0This location is the definition of hit or miss. Sometimes the food is good. Sometimes it's bad. There's fantastic servers and there's pretty weak ones too. Idk what music playlist they use, but it takes good songs and puts them in remixes. Some are cool, some are just awful. Seem to suffer staffing troubles - there are times they are out of rice and certain meets. Almost always the trash bins are overflowing. OH! And don't try mobile ordering. That fell off over a year ago and never recovered. Wrong orders, untimely orders, losing the entire days orders and reprinting them all. Just order in store.
- KBKaeli BakerNov 20, 20253.0I love chipotle but unfortunately I experienced a batch of really undercooked rice and it ruined my whole burrito. I didn’t have time to go back in and inform them that their rice was undercooked as I was hurrying off to my job. But please check your rice…it was not well cooked. Staff was nice though.
- ELEddie LingNov 11, 20251.0The two times I ordered on mobile they messed it up, omitting multiple ingredients. Please teach employees on the line how to wrap burritos, only twice have I gotten any that could stay together. And recently I went and they were out of rice. But I see them preparing more, it should only be a short wait so that's okay. When the person who is making it brings it over to the order station, the manager tells them "no, put it at the online order station instead". That was bewildering. They had a lot of people waiting and instead of having a full tray of fresh rice for them, the manager chooses to give it to the online orders
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Middletown RI offer?
Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with customizable options.
What are the operating hours for Chipotle Mexican Grill at 11 E Main Rd, Middletown RI?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does the Middletown Chipotle offer online ordering and delivery?
Yes, customers can order online for in-store pickup or delivery through Chipotle's website or app.
How can I contact the Chipotle branch in Middletown, RI?
You can reach them by phone at +1 401-847-1517 or by email at RI.2296.Middletown@chipotle.com.
Does Chipotle Mexican Grill in Middletown support any special dietary preferences?
Chipotle emphasizes real food with responsibly sourced ingredients and offers customizable meals that can accommodate various dietary preferences.
Does the Middletown Chipotle accept credit cards and offer gift cards?
Yes, Chipotle Mexican Grill accepts credit cards and offers gift cards for purchase.
Is the Chipotle Mexican Grill location in Middletown LGBTQ+ friendly?
Yes, the location welcomes LGBTQ+ customers.
What nearby stores can I visit before or after dining at Chipotle Mexican Grill?
Nearby retail options include Verizon and Cellular Sales for mobile phones, as well as Aquidneck Liquors and Rite Aid for convenience and drugstore needs.
Are there any nearby postal services close to Chipotle Mexican Grill in Middletown?
Yes, the Middletown Post Office, US Post Office, and United States Postal Service facilities are nearby, which can be convenient for mailing or shipping before or after your meal.
What other dining options are available near Chipotle Mexican Grill in Middletown?
Nearby dining options include Jersey Mike's Subs for sandwiches, Starbucks for coffee and smoothies, and International Pocket Cafe for Mediterranean cuisine.