Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 622 George Washington Highway in Lincoln is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers frequently reported poor service, including long wait times and unhelpful staff.
Food Quality
While many praised the burgers and fries, there were complaints about inconsistent quality and preparation.
Cleanliness
Several reviews highlighted the cleanliness of the dining area, with some noting it as a positive aspect.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes and quality of food.
Staff Friendliness
Some staff members received commendations for their friendliness and helpfulness, contributing positively to the customer experience.
NG
Nicolle Griffin
Oct 21, 2025
3.0
We picked up dinner here on our way home from work. I ordered ahead online. When I arrived I proceeded to the pick up spot. Not a single person assisted me. After about 5 min of me trying to get someone's attention I decided to just wait in line and ask the cashier, smh No organization. Also they forgot our condiments on our burgers. Sad :(
RM
Rob Myrick
Oct 10, 2025
5.0
Crazy busy, but still quick and food was made correctly. Always a consistently good burger and the fries were perfect.
JP
Jennifer Palmer
Oct 6, 2025
1.0
Absolutely horrendous. Just ordered fries, no one else waiting for . Waited 15 minutes, asked manager or leader how long it takes, he said just a few minutes. I stated how long I was waiting, he turned around looked to see if it was being done then just walked to the back without saying anything.
EE
EaterOfWorlds
Oct 4, 2025
3.0
So I went there to order two plain burger patties… It took almost 20 minutes… For two plain burger Patties… It was really hard for them to understand what I was asking… I have a gluten Allergen and all I needed was two plain patties with nothing on them near them anything. Also ordered a little fry and a separate bag for my wife. I felt dizzy and I needed to eat so it was an emergency thing. They called number after number after number, but not mine. Finally they go with order number. I tell them after they already serve four people, and they pretty much forgot about me. My burgers were made, and just sitting because when the employee asked the other one, he acknowledged that they were ready. This by far was the absolute worst customer service and way I’ve ever dealt with. And the fact that I really needed to eat was even worse that they literally did not give me my food when I was ready
AV
Ally Vesp
Sep 28, 2025
5.0
Cute little diner feel, peanuts when you walk in the door, the food was great, the staff was friendly and helpful 🙂
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 622 George Washington Highway accept reservations?
No, Five Guys does not accept reservations at this location.
What are the operating hours for Five Guys in Lincoln?
Five Guys is open daily from 11:00 AM to 10:00 PM.
Can I order delivery from Five Guys in Lincoln?
Yes, delivery is available every day from 11:00 AM to 9:30 PM via their online ordering platform.
What payment options are accepted at Five Guys?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is Five Guys wheelchair accessible?
Yes, this Five Guys location has wheelchair accessible entrance, parking, seating, and restroom.
How many customization options does Five Guys offer for its burgers and milkshakes?
Five Guys offers more than 250,000 burger customization options and over 1,000 milkshake combinations.
Does this Five Guys location have a kid-friendly menu?
Yes, Five Guys welcomes children and offers a children's menu.
Are there any nearby places where I can enjoy a coffee before or after dining at Five Guys?
Yes, Starbucks and Dunkin' are nearby coffee shops where you can grab a coffee before or after your visit to Five Guys.
What nearby shopping centers can I visit along with Five Guys?
Lincoln Commons and Lincoln Mall are nearby shopping centers you can explore before or after your meal at Five Guys.
Is there a gym near Five Guys where I can work out before or after my meal?
Yes, StretchLab, an active life and sports and recreation venue, is near Five Guys for your fitness needs.