Five Guys

4.4
1002 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 622 George Washington Highway in Lincoln is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
622 George Washington Highway, Lincoln, RI
02865, United States

Hours

Reviews

4.4
1,002 reviews
5 stars
614
4 stars
244
3 stars
72
2 stars
33
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including long wait times and unhelpful staff.

Food Quality

While many praised the burgers and fries, there were complaints about inconsistent quality and preparation.

Cleanliness

Several reviews highlighted the cleanliness of the dining area, with some noting it as a positive aspect.

Pricing Concerns

Many customers felt that the prices were high for the portion sizes and quality of food.

Staff Friendliness

Some staff members received commendations for their friendliness and helpfulness, contributing positively to the customer experience.
  • NG
    Nicolle Griffin
    Oct 21, 2025
    3.0
    We picked up dinner here on our way home from work. I ordered ahead online. When I arrived I proceeded to the pick up spot. Not a single person assisted me. After about 5 min of me trying to get someone's attention I decided to just wait in line and ask the cashier, smh No organization. Also they forgot our condiments on our burgers. Sad :(
  • RM
    Rob Myrick
    Oct 10, 2025
    5.0
    Crazy busy, but still quick and food was made correctly. Always a consistently good burger and the fries were perfect.
  • JP
    Jennifer Palmer
    Oct 6, 2025
    1.0
    Absolutely horrendous. Just ordered fries, no one else waiting for . Waited 15 minutes, asked manager or leader how long it takes, he said just a few minutes. I stated how long I was waiting, he turned around looked to see if it was being done then just walked to the back without saying anything.
  • EE
    EaterOfWorlds
    Oct 4, 2025
    3.0
    So I went there to order two plain burger patties… It took almost 20 minutes… For two plain burger Patties… It was really hard for them to understand what I was asking… I have a gluten Allergen and all I needed was two plain patties with nothing on them near them anything. Also ordered a little fry and a separate bag for my wife. I felt dizzy and I needed to eat so it was an emergency thing. They called number after number after number, but not mine. Finally they go with order number. I tell them after they already serve four people, and they pretty much forgot about me. My burgers were made, and just sitting because when the employee asked the other one, he acknowledged that they were ready. This by far was the absolute worst customer service and way I’ve ever dealt with. And the fact that I really needed to eat was even worse that they literally did not give me my food when I was ready
  • AV
    Ally Vesp
    Sep 28, 2025
    5.0
    Cute little diner feel, peanuts when you walk in the door, the food was great, the staff was friendly and helpful 🙂

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.