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Five Guys

4.4
(923 reviews)

Business Details

1450 Hartford Avenue, Johnston, RI
02919, United States
(401) 563-8871
https://restaurants.fiveguys.com/1450-hartford-avenue

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1450 Hartford Avenue in Johnston is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1450 Hartford Avenue, Johnston, RI
02919, United States

Hours

Reviews

4.4
923 reviews
5 stars
611
4 stars
199
3 stars
53
2 stars
21
1 star
39

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers consistently praised the burgers and fries for their taste and quality, with many highlighting the freshness and flavor.

Service Issues

Several reviews noted poor customer service experiences, including rude staff and incorrect orders, leading to dissatisfaction.

Cleanliness

The cleanliness of the restaurant received positive remarks, with many customers appreciating the tidy environment.

Pricing Concerns

Many customers felt the prices were high, though some justified the cost by the quality of the food.

Staff Friendliness

While some reviews mentioned unfriendly staff, others highlighted friendly and welcoming employees, indicating inconsistency in service.
  • JW
    Jennifer Whitman
    Feb 13, 2026
    4.0
    Service was slow but staff were patient, great parking as well.
  • AG
    Ash G
    Jan 30, 2026
    3.0
    This five guys is always chaos. There is no order and the staff has no concern for providing customer service. I spend 20 minutes waiting for a milkshake while people who came in after me where getting their purchases first, and when I asked I just got an eye roll. I don't think I will come back to this location.
  • JB
    Jo-Ann Benedetti
    Jan 29, 2026
    1.0
    Ordered from Uber NEAR got DELIVERY TERRIBLE I will NEVER order again delivery
  • HC
    Harold Cole
    Dec 22, 2025
    4.0
    Consistent quality and service
  • OO
    OW2KPIKAMOON
    Nov 8, 2025
    3.0
    The Only thing good here was the Burger πŸ” πŸ˜‹ Ifb not for that I could've gave less, I mean, How hard is it to Prep a bun, put condiments on ( As asked ) pop a patty or two, Wrap & send it πŸ€¦πŸ½β€β™‚οΈSeriously I mean it can't get any simpler. Oh, the fry station. I forgot to mention the fry person is "The" Fry person! That's it. You dunk fries in oil, salt & bag, that's it. Point is, seems like a decent part time job right? Tell me then why these kids who work there are All are So miserable πŸ˜«πŸ˜’πŸ˜©? And confused? 🀷🏽. Not 1 was smiling or showed any desire to be there at all. Felt very, Stale? I mean, like you just walked into some random persons house and Demanded their food. They were all miserable, un polie, not very helpful & if you want to make a slight deviation on the model burger, like ask for your buggers without buns, or No salt on your fries and watch 🀯 happen from the staff. My point is, I didn't feel like, "This place is great, I'll definitely be back" Instead "Eh, The Burger & Seasoned fries were Very Good πŸ‘Was my first 5 Guys. Experience. But I'll never come back to this location, which is unfortunate Because it's close to my home. I don't want to feel like I'm bothering you while you're on work, your job is to make me a burger. To much of that entitlement, or I'm to good to do this job attitude πŸ€” A and be grateful to be getting work experience to move on to something better in the future or hey, stick with it become manager, I don't know? What I do know is that you are working there. You do get paid and you did ask for that job. So the least you can do is smile, be kind take your job seriously, no matter the job. Maybe try to have some fun while you're at work. Within reason and company policy lol. And be grateful again, you're not making. $4.45 an hr. I'm just saying. To the Owners Food was Great, the burger was very impressive, was much bigger, then it seemed. Environment/Customer Service. Low moral, to say the least. So now I'll have to find a new location & I can't be the only person who's Experienced this, which is unfortunate because I love good food & hate cooking after work sometimes & would rather grab a bite a few times a wk. Seems like a bad business model πŸ€”.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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