Dunkin'

3.4
359 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Johnston, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2738 Hartford Ave, Johnston, RI
02919, United States

Hours

Reviews

3.4
359 reviews
5 stars
151
4 stars
59
3 stars
40
2 stars
17
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling ignored or mistreated.

Order Accuracy

Frequent complaints about incorrect orders, missing items, and poorly made food and drinks.

Cleanliness and Maintenance

Reports of dirty interiors, broken facilities, and unsanitary conditions, including issues with food quality.

Speed of Service

Customers noted slow service, particularly during busy hours, with long wait times for orders.

Food Quality

Many customers expressed disappointment with the quality of food and drinks, citing cold items and inconsistent preparation.
  • MM
    Melinda
    Nov 5, 2025
    1.0
    Drive thru, no line , order, no straw half my food missing and everyone miserable
  • AC
    antonio chiossone
    Oct 28, 2025
    1.0
    Bad service the cheese on my bagel not melt.And the staff was making fun of me. They told i should ask if the want the cheese melted
  • GN
    Gaby Noriega
    Oct 13, 2025
    1.0
    Worst Dunkin in RI. Absolutely miserable employees.
  • KS
    Kristina Smith
    Sep 19, 2025
    1.0
    Tried to order something off their menu that’s on the app only to be told they have no idea what I was talking about (the cereal milk coolata) - I literally had the app right up and for this location specifically. Clearly no one updates their employees on what they serve.
  • JD
    Jeremy Dombkowski
    Sep 8, 2025
    1.0
    Absolutely garbage customer service. They act like you are an alien who walked into their lobby with dog poop on its shoe based on the way they all stare at you, obviously seeing you, yet not greeting, or acknowledging in any way. Trash. And yet you have the audacity to put out a tip cup...... Dunks has gone way down hill since Covid.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Johnston, RI?

Dunkin' in Johnston, RI is open daily from 4:00 AM to 9:00 PM.

What food and beverages does Dunkin' offer at this location?

This Dunkin' serves a variety of coffee, espresso, breakfast sandwiches, donuts, and tea. They also have seasonal items like the Cookie Butter Cloud Latte and Peppermint Mocha.