We all have those sweet memories of enjoying a delicious ice cream cone on a hot summer day. Make more of those creamy, dreamy memories at the Sugar Shack. Our amazing selection of flavors is certain to entice and delight you. Order up a cone, or dive into a sundae. Choose from an incredibly edible array of toppings. Sip a thick, rich, creamy shake as you watch the boats pull into the Marina. The Sugar Shack has choices as endless as they are delicious.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.