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McDonald's

3.0
(902 reviews)

Business Details

445 Putnam Pike, Greenville, RI
02828, United States
(401) 231-3545
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 Putnam Pike, Greenville, RI
02828, United States

Hours

Reviews

3.0
902 reviews
5 stars
239
4 stars
156
3 stars
136
2 stars
89
1 star
282

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported receiving incorrect orders, including missing items and wrong food.

Service Speed

Many reviews highlighted extremely slow service, with customers often required to wait in parking spots for their orders.

Food Quality

Customers frequently complained about food being cold, stale, or poorly prepared, with several mentioning overcooked items.

Customer Service

There were multiple reports of rude or unprofessional staff interactions, contributing to a negative dining experience.

Cleanliness

Several reviews noted unsanitary conditions in the dining area, with dirty tables and trash being common complaints.
  • EL
    Evan Lunsford
    Jan 30, 2026
    1.0
    Absolutely butchered our order and got home with the wrong stuff and lost about $10.
  • MS
    Marie Smith
    Jan 20, 2026
    1.0
    Completely unprofessional for just asking a question and the item I received was under cooked. Like they got it out way too soon!! They need to be properly trained but this is what happens when you just hire anyone to fill a spot! Won’t be going back! But on the other hand there are other places around that I will be going to instead!!
  • JB
    Joseph Burgio
    Jan 1, 2026
    1.0
    This McDonald's picks and chooses when it wants to be open. The store is "closed" but the app says it's open and took my order and the workers are outside smoking cigarettes. Now I have to wait 1 to 7 days for my refund and more importantly I have to wait 15 to 30 minutes to get my McDonald's rewards back so I can't even go to another McDonald's I guess I don't need anything this morning right hope your cigs where good 👍👍
  • AP
    Alexis Papamechail
    Dec 28, 2025
    1.0
    I did order ahead through drive through and not only was I told to pull aside for my order while the people at the window were laughing and saying ‘bye’ I then had to go inside and ask for parts of my order that I was missing. Edit: They also gave me mcchickens instead of burgers.
  • MB
    Micheal Brownhill
    Dec 24, 2025
    1.0
    Every single time we come here we are asked to pull out of the drive thru and park to get our food. I have yet to come here 1x and get served at the window. I would not recommend this branch to anyone. Go to sonic or A&W or even KFC which are all near by. Worst McDonalds in RI period.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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