McDonald's

3.0
899 reviews
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Business Details

445 Putnam Pike, Greenville, RI
02828, United States
(401) 231-3545
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 Putnam Pike, Greenville, RI
02828, United States

Hours

Reviews

3.0
899 reviews
5 stars
238
4 stars
156
3 stars
136
2 stars
89
1 star
280

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, often being asked to park and wait for their orders, leading to frustration.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and poorly prepared food.

Food Quality

Several customers noted that the food was often cold, stale, or poorly made, with complaints about overcooked items.

Staff Attitude

Numerous reviews mentioned rude or unprofessional behavior from staff, contributing to a negative customer experience.

Cleanliness

The dining area was often reported as dirty, with tables not being cleaned and general unsanitary conditions.
  • JB
    Joseph Burgio
    Jan 1, 2026
    1.0
    This McDonald's picks and chooses when it wants to be open. The store is "closed" but the app says it's open and took my order and the workers are outside smoking cigarettes. Now I have to wait 1 to 7 days for my refund and more importantly I have to wait 15 to 30 minutes to get my McDonald's rewards back so I can't even go to another McDonald's I guess I don't need anything this morning right hope your cigs where good 👍👍
  • AP
    Alexis Papamechail
    Dec 28, 2025
    1.0
    I did order ahead through drive through and not only was I told to pull aside for my order while the people at the window were laughing and saying ‘bye’ I then had to go inside and ask for parts of my order that I was missing. Edit: They also gave me mcchickens instead of burgers.
  • MB
    Micheal Brownhill
    Dec 24, 2025
    1.0
    Every single time we come here we are asked to pull out of the drive thru and park to get our food. I have yet to come here 1x and get served at the window. I would not recommend this branch to anyone. Go to sonic or A&W or even KFC which are all near by. Worst McDonalds in RI period.
  • NE
    Nida Erşenel
    Nov 26, 2025
    1.0
    Even though I bought large potatoes, half of the box is empty
  • KT
    Kayla Timm
    Nov 13, 2025
    1.0
    This place is a joke. We ordered a quarter pounder meal and a Big Mac meal. We were told to wait which I understand, the QP is made to order so it takes a little longer. However after getting home and opening our order, my husbands QP was still pink in the middle and my Big Mac was stale with old burnt patties. My husband called to ask for a refund and the woman on the other end was incredibly rude, after asking to talk to a manager she hung up on him. Your employees are terrible.
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Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 445 Putnam Pike, Greenville, RI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru open at this Greenville location?

The drive-thru is open daily from 6:00 AM; closes at midnight Monday-Wednesday, and stays open until 2:00 AM Thursday-Sunday.