McDonald's

3.0
892 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
445 Putnam Pike, Greenville, RI
02828, United States

Hours

Reviews

3.0
892 reviews
5 stars
238
4 stars
154
3 stars
136
2 stars
90
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, often waiting 20-45 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.

Food Quality

Several customers noted that the food was often cold, stale, or poorly prepared, with complaints about the freshness and presentation.

Staff Attitude

There were numerous mentions of rude or unhelpful staff, contributing to a negative customer experience.

Cleanliness

The dining area was frequently described as dirty, with unclean tables and trash, impacting the overall dining experience.
  • AC
    Anthony Costanzo
    Nov 17, 2025
    1.0
    One of the workers kept asking if that was all after every thing I said and when I got to the window she kept giving me dirty looks
  • LL
    Lars
    Nov 17, 2025
    1.0
    The worst McDonald’s I’ve ever been in in my entire life stay away.
  • KT
    Kayla Timm
    Nov 13, 2025
    1.0
    This place is a joke. We ordered a quarter pounder meal and a Big Mac meal. We were told to wait which I understand, the QP is made to order so it takes a little longer. However after getting home and opening our order, my husbands QP was still pink in the middle and my Big Mac was stale with old burnt patties. My husband called to ask for a refund and the woman on the other end was incredibly rude, after asking to talk to a manager she hung up on him. Your employees are terrible.
  • RS
    Robert Stone
    Nov 5, 2025
    1.0
    I’ve been coming to this place for decades and I knew the original family that owned it. I don’t if they sold it or if they’re just not paying attention to their business anymore, but this has to be the worst McDonald’s I’ve been to anywhere on the planet. For the past several visits, I’ve ordered through the application and arrived about 10 to 15 minutes after doing so. As it has been happening every time for weeks, when I arrived at the window, I’m always told to move into a parking space to wait an indefinite amount of time. Even when ordering a simple egg McMuffin for breakfast and nothing else. I learned from the server that the reason they do this is to cut down on the waiting times they are reporting to their higher. If you’re waiting in your car for your order at the window, your time waiting there counts against them. If you’re sitting in a parking space, well, who knows? The manager who came to the window and asked me to move and used the excuse that the quarter pounders are cooked to order. No kidding! I already knew they. I’d order a quarter pounder 15 minutes ago! There’s no way it takes 15 minutes to cook a quarter pounder. I’m not moving from the window anymore to join a line of people at the parking spaces waiting for food. Get your act together. Last time, I was directed to a parking space, the wait was for an 10 additional minutes. This is unacceptable. Today, I told them it was not acceptable to have me park and I remained at the window for my order to be served 5 minutes later. So, it took a total of 20 minutes to get a quarter pounder. Come on. At least, it beat waiting on another 15 to 20 minutes in a parking space, as I did for other visits. Worse yet, the double quarter pound with cheese and bacon was so dried out and overcooked that It was inedible. It tasted like I was chewing on shoe leather (see picture). Maybe that’s why I had to wait so long? You had to overcook it? Or did you just give me one they had been sitting there a few hours and dried out because I complained about the service? I would urge the owner of this place to pay better attention to their quality and service. I won’t be back to this location after patronizing it many, many times in the past.
  • JL
    Jacob Leite
    Oct 29, 2025
    1.0
    My spicy mc crispy wasn’t crispy OR spicy 💔💔

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 445 Putnam Pike, Greenville, RI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

When is the McDonald's drive-thru open at this Greenville location?

The drive-thru is open daily from 6:00 AM; closes at midnight Monday-Wednesday, and stays open until 2:00 AM Thursday-Sunday.