Dunkin'

3.5
256 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Exeter, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
561B South County Trail, Exeter, RI
02822, United States

Hours

Reviews

3.5
256 reviews
5 stars
103
4 stars
47
3 stars
34
2 stars
20
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude staff and incorrect orders, leading to frustration.

Cleanliness

Numerous reviews highlighted unsanitary conditions, particularly in the bathrooms, with some describing the location as filthy.

Order Accuracy

A significant number of customers experienced issues with incorrect orders, indicating a lack of attention to detail.

Coffee Quality

Several reviews mentioned that the coffee was weak or poorly made, with complaints about stale coffee later in the day.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during less busy times.
  • MP
    Mike Poulin
    Dec 7, 2025
    1.0
    The hours of operation are stated as opening at 5 am, they never open at 5am! I go there almost every day.This morning at 5:30am they still were not open, if you're not opening until 5:30am or 6 am CHANGE your hours. I suggest going to Dunkin Donuts at either North Kingstown in front of Home Depot or the the one on 138 if you want to be able to get service in the morning!
  • JB
    Joy Bianco
    Nov 14, 2025
    1.0
    Service at drive thru was delayed as they made order incorrectly for the car in front of me. When I reached the window, my coffee wasn't made but the order for the car behind me was there. After paying and waiting, I asked if my coffee was ready and was told they would make it now. I gently said that I was in a big hurry (on way to Kingston train station). The worker I said it to proceeded to repeat what I said to her co-workers then added "amazing!" while the drive thru window was still open. Not sure if mocking customers is discouraged here but maybe it could be.
  • KB
    Katherine Briggs
    Oct 24, 2025
    1.0
    Who is in charge of this place? The ignorance and total disregard to customers is insane to me. They pick and choose who they would like to be polite to and acknowledge. Now not all of them are this way. The manager should be ashamed of his performance and the performance of his team. Especially because he is the worst one. Inside conversations being more important then even looking at you when handing over your coffee. This morning I went in and was waiting patiently in line. Woman was getting her order. Manager came over and started helping by making her coffee. A man walks in behind me and instead of manager asking what I would like he acts like im not even there and asks the man next to me about his coffee and starts making that. I can handle the rude Its 2 secs of my morning but that was too much! Yes I had an outburst and walked out. And they stood there like they had no clue why. Wake up! Your customer service is awful! Email to corporate will be sent.
  • MK
    M K
    Aug 30, 2025
    1.0
    This place is disgusting!!! I went inside to use the restroom and just pure filth everywhere throughout the entire place. The bathroom had feces all over the toilet seat. It looked like wet toilet paper was used to wipe the feces and laid on top the trashcan. I wouldn't eat here. So gross
  • PM
    peter meikle
    Aug 23, 2025
    1.0
    Order a large iced coffee here you get less than 4 ounces of actual coffee but filled to the lid with ice which we can all make at home they do not use the scoop as directed they just plunge the cup in the ice .leading to not so clean ice ...or you could ask for light ice where you get 3 to 4 cubes and luke warm ice coffee kinda crap either way ya look at it but the price is the same regardless ... Thanks for all the ice to keep my cup holder cool during thus heat my cup holder appreciates you

Frequently Asked Questions About Dunkin'

What are the operating hours of the Dunkin' location in Exeter, RI?

This Dunkin' is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' offer delivery and pickup services?

Yes, they offer both delivery and curbside pickup services.