Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
986 reviews
5 stars
367
4 stars
211
3 stars
146
2 stars
69
1 star
193
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Performance
Feedback indicated a lack of professionalism and training among staff, with several customers expressing frustration over rude behavior and poor service.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in restrooms.
Food Quality
Mixed reviews on food quality; while some found it acceptable, others complained about cold or poorly prepared items.
- MKMatt KelveyNov 16, 20251.0A 5 min wait at the speaker while they took 3 car orders on the other speaker, when I pulled up to place my order I was told by one of the what I guess was some sort of supervisor togo back through the drive thru and order again, then someone higher than him stepped in took my order then proceeded to tell me to pull up and wait some more, I will never be back, I'd rather drive to Newport Ave or seekonk even. Absolutely terrible
- YMYerandy MinayaNov 2, 20253.0For the first time, I decided to eat inside. I waited almost 20 minutes for my food to be ready after ordering. My daughter's fries from her Happy Meal had only six pieces, and my sandwich contained two small pieces of bacon.
- EGEvan GrondskiOct 26, 20253.0Franchise owner really dropping the ball on lack of service. It took 20 minutes to get our breakfast today due to being understaffed. those who were scheduled was doing their best. the owner set them up to fail, and the customer to be short changed. Really sad to see.
- EFEdward FrenzeOct 15, 20254.0⭐️⭐️⭐️⭐️⭐️ Exterior ⭐️⭐️⭐️⭐️⭐️ Parking Lot DINNING ROOM 🍽 ⭐️⭐️⭐️⭐️⭐️ Cleanliness ⭐️⭐️⭐️⭐️⭐️♿️ ADA ⭐️⭐️⭐️⭐️⭐️ Comfortable RESTROOMS 🚻 ⭐️⭐️⭐️ Cleanliness ⭐️⭐️⭐️ ♿️ ADA Not well suited for Wheelchair (ADA minimum) KITCHEN 👨🍳👩🍳 ⭐️⭐️⭐️⭐️ Cleanliness - minimum standard ⭐️⭐️⭐️⭐️ ⏱️ Speed of Service ⭐️⭐️⭐️⭐️⭐️✅️ Accuracy of Order ⭐️⭐️⭐️⭐️⭐️🌡Food Temp ⭐️⭐️⭐️⭐️⭐️ ✅️ Quality- met standards of McDonald's ⭐️⭐️⭐️⭐️⭐️ 🥯 Food Taste- met standards of McDonald's ⭐️⭐️⭐️⭐️⭐️ ☕️🧊 Iced Coffee- met McDonald's standards ⭐️⭐️⭐️⭐️⭐️😇 Staff personnel- Friendly, courteous, attentive and in good spirits
- KSKim SOct 5, 20251.0This is the worst Mcdonald’s I have ever been too. I have given this location countless tries and the same thing happens every single time. I am left waiting and waiting at the drive thru and when my order finally does come out it is ALWAYS incorrect. I drive out of my way to Seekonk just to avoid going to this location. I understand locations can be understaff or have a difficult day but this happens every single time! Something’s needs to change!!!
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 721 Taunton Ave, East Providence?
McDonald's is open daily from 6:00 AM to 2:00 AM for dine-in and drive-thru services.
Until what time is the drive-thru service available at this McDonald's location?
The drive-thru is open from 6:00 AM to 2:00 AM every day of the week.
What delivery options does McDonald's offer at this location?
They offer delivery including curbside pickup, same-day delivery, and no-contact delivery.
How can I order McDonald's food online for delivery or pickup?
You can order online through their delivery website at https://mcdonalds.order.online/business/-5579 or use the McDonald's app on iOS or Android.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a McDonald's rewards program available?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's has a drive-thru service for convenient ordering and pick up.
What are some nearby places I can visit around McDonald's at 721 Taunton Ave?
Nearby you can find Scott Volkswagen car dealership, Townie Pride Cafe for smoothies and café fare, and Bayside Stadium for sports and recreation activities.
How can visiting Townie Pride Cafe complement my trip to McDonald's?
After enjoying your meal at McDonald's, you can visit Townie Pride Cafe nearby for fresh smoothies, coffee, or a light café snack to continue your day.
Are there car rental options near this McDonald's?
Yes, Hertz and Dollar Rent a Car are nearby, making it convenient if you need a rental vehicle before or after your visit to McDonald's.