McDonald's

3.4
1030 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
72 Newport Ave, East Providence, RI
02916, United States

Hours

Reviews

3.4
1,030 reviews
5 stars
355
4 stars
217
3 stars
168
2 stars
90
1 star
200

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold or improperly prepared food, with some customers receiving incorrect items or finding their food inedible.

Cleanliness

Several customers noted that the restaurant was not clean, with issues in both the dining area and food preparation.

Management Issues

Feedback indicated a lack of effective management, with complaints about staff behavior and overall operational inefficiency.

Customer Experience

Overall, many customers expressed dissatisfaction with their experiences, citing a lack of attention to customer needs and poor communication.
  • GN
    Gicelle Nava
    Nov 16, 2025
    1.0
    This McDonald’s needs to change their oil. My nuggets taste like dirty oil and they have dirty oil residue. Also ordered a kids meal. Instead of the worker letting me know they don’t have apple slices, he hands me a small Coke. My daughter doesn’t even drink coke. Their customer service is bad and their food is even worse.
  • BF
    Brian Froment
    Nov 15, 2025
    1.0
    I was in line for almost a half an hour, just for a big mac.I had five cars go around me in line waiting..
  • AD
    Alyssa Dicristoforo
    Nov 7, 2025
    5.0
    The food is delicious and fast
  • RL
    Rudy Laurens
    Oct 24, 2025
    1.0
    This place has a terrible system with their drive thru. How many windows do you need to actually get your food? One car holds up the line and the manager yells for you to move when you can’t get around the car in front of you. She’s unprofessional and needs to be trained better. That’s what you get when all you hire is kids who lack work ethic. I’ll never going back to this location again as long as she’s there.
  • RE
    Robert Elijah
    Oct 21, 2025
    5.0
    Nice quiet Fast

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 72 Newport Ave, East Providence?

McDonald's at 72 Newport Ave, East Providence operates daily from 5:00 AM to 2:00 AM.

Does McDonald's offer delivery services and what are the delivery hours?

Yes, McDonald's offers delivery including curbside pickup, same day delivery, and no-contact delivery. Delivery hours are from 5:00 AM to 1:45 AM daily.