McDonald's

3.3
1355 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2500 New London Turnpike, East Greenwich, RI
02818, United States

Hours

Reviews

3.3
1,355 reviews
5 stars
418
4 stars
272
3 stars
261
2 stars
128
1 star
276

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Mixed reviews on food quality; some praised hot and fresh items, while others complained about cold, overcooked, or incorrect meals.

Cleanliness

Several reviews highlighted cleanliness issues, with dirty tables and unsanitary conditions noted.

Customer Experience

Some customers had positive experiences with friendly staff and good service, but many expressed frustration with the overall management and training of employees.
  • CL
    Chris Legendz
    Jan 6, 2026
    1.0
    Ben our cashier went above and beyond and was all well untill the manager whom barely spoke English zyad or ziod ? verbally attacked my son and I for attempting to ask for sweet and sour sauce and incinuating we were stealing sauces for nuggets we had purchased already and continued to yell and say we should have asked and we attempted to but nobody was near the front counter for help at all and to make matters worse there was a wet floor sign face down in the entry way and I slipped and fell pretty bad coming into the building
  • LK
    Leo Klevens
    Jan 5, 2026
    5.0
    Used the rest rooms very clean
  • KM
    Kenneth McMillan
    Jan 1, 2026
    1.0
    My food was stale and they meet up my whole order starting with wrong drink and size and fries were cold at service
  • SP
    Sarah P
    Dec 15, 2025
    1.0
    They need to reevaluate their staff and provide proper training. Expensive with a side of disappointment..
  • MW
    Mike Wilson
    Nov 29, 2025
    1.0
    Ordered a #1 meal Opened the package and looked at the patty on top and there was a visible bite mark taken out of the sandwich when I got it. The manager replaced the sandwich telling me I didn’t know what I was talking about. Threw up his hands and “Hey man… whatever” This is pretty foul behavior from cooks and management.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 2500 New London Turnpike, East Greenwich, RI?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 6:30 AM to 11:30 PM.