Dunkin'

3.7
294 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve East Greenwich, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
720 Main St, East Greenwich, RI
02818, United States

Hours

Reviews

3.7
294 reviews
5 stars
137
4 stars
57
3 stars
25
2 stars
14
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff, slow service, and frequent order mistakes.

Cleanliness

Several customers reported unsanitary conditions, particularly in the bathrooms and dining area.

Product Availability

Customers frequently mentioned that the location was often out of popular items, including donuts and coffee.

Staff Attitude

Many reviews noted unprofessional behavior from staff, including gossiping and lack of attention to customers.

Mixed Experiences

While some customers praised quick service and friendly staff, these positive experiences were overshadowed by consistent complaints.
  • AK
    Angel Kenner
    Dec 26, 2025
    1.0
    I’ve never gone back to this location after they couldn’t make coffee right they’d rather focus on gossiping again if you ask me about the atmosphere it sucked because it was empty with staff members that rather Talk to each other and then when you ask them to actually like you know, come over and do their job they refuse to. And considering I had to go in because my coffee taste absolutely deplorable And ask them to remake it, but apparently that was beyond their comprehension level so they rather have a refunded me and be able to actually know how to make a coffee. But they’re on higher skills to attack children, and customers verbally. And their district manager allows it as after this experience, I reached out to her. She was less concerned about my experience and more concerned with defending her employees. I as a human being don’t think anyone should have to be subjected to, but I had to experience and I couldn’t assure you that you know if you went it was good. I see you there’s 50-50 results sometimes it’s good Bad but what I see consistently is that no one is held accountable. They never hear your concern and when I go to a place to spend money on something I want I expected should be a common expectation but here in 2025 Hire quality and we don’t expect to serve quality because we are a franchise well they think that America run it down dunkin so why should they value you?
  • MD
    Melanie Drake
    Oct 29, 2025
    1.0
    My sandwich was completely burnt! I ordered on the app and walked in to pick it up. There wasn't a customer or employee in sight. I did not open the sandwich until I returned to work and was extremely disappointed. In the past the employees do not acknowledge the customers, instead they are chit chatting with each other about other employees. Very unprofessional location, I will never return to them.
  • KF
    K24 FG2
    Oct 17, 2025
    1.0
    Food was burnt and bathroom was disgustingly filthy
  • MB
    Michael Barry
    Oct 5, 2025
    1.0
    Horrible slow service, people continuously walking out,staff swearing and complaining! I will not be back. Take the short drive down the street to the other location!
  • KK
    Kels
    Sep 17, 2025
    5.0
    Clean store, quick and friendly service 👌

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in East Greenwich, RI?

Dunkin' is open daily from 4:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.