Chipotle East Greenwich is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous customers reported rude staff, long wait times, and poor service, with many expressing frustration over their experiences.
Food Quality
Many reviews highlighted issues with food quality, including undercooked rice, stale chips, and incorrect orders, leading to dissatisfaction.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and overflowing trash, contributing to a negative dining experience.
Inconsistent Experience
While some customers praised the food and service, many others reported consistently poor experiences, indicating a lack of reliability at this location.
QS
Quinn Smith
Dec 16, 2025
1.0
I walked in right as they opened, and I asked if they were open yet. The staff looked at me like I was crazy and said they were not open. I proceeded to ask them how long they would need and the staff just ignored me. Don’t come here unless you want to be treated rudely. And for chipotle, change yours hours if you’re not gonna be open when you say you’re open.
JB
Jonathan BP
Dec 5, 2025
1.0
Service: 25 minutes for takeout. counter service is empty with numerous employees just walking around yet manager says they are slow because of labor shortages. says “if the online order takes 25 minutes than that’s what it takes. finally devlivered after 33 minutes despite online pickup estimate of 10 minutes. Wow!!!
Food: Everyone has upset stomach and frequent bathroom visits
JG
Jessica Gomes
Nov 29, 2025
1.0
I am currently at Chipotle waiting for an order. There were 4 young staff members here originally, one of them left after telling her co workers that she was not going to help them. She then sat down and watched them struggle. After standing at the pick up for a while, while they all argued about who would help me, the staff proceeded to tell me that they were supposed to be clocked out and didn’t know who was going to help me. The young gentleman who is supposed to be clocked out is currently trying to help me and also the guests who came in behind me to order.
DK
David Kalb
Nov 13, 2025
4.0
Quick filling meal. More of a ball then a traditional burrito.
KW
K Woolf
Oct 26, 2025
1.0
By far the worst Chipotle that I have ever been to. Staff was rude, food was awful, cleanliness was poor. It was an awful experience. Pick anywhere else but this place or you will be disappointed.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in East Greenwich serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the operating hours for Chipotle Mexican Grill at 1200 Quaker Ln, East Greenwich?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Does Chipotle East Greenwich offer in-store pickup services?
Yes, they provide in-store pickup for orders.
How can I order food online from Chipotle East Greenwich?
You can order online through their website at https://order.chipotle.com/ or the Chipotle app available on the Apple App Store.
What is Chipotle's philosophy regarding their food ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing ingredients from farms with humane and sustainable practices and using only 53 real ingredients prepared with classic culinary techniques.
Is Chipotle East Greenwich welcoming to the LGBTQ community?
Yes, the location welcomes LGBTQ customers, promoting an inclusive environment.
Where can I find a coffee shop near Chipotle East Greenwich for a beverage before or after my meal?
Starbucks and Panera Bread are nearby coffee shops where you can enjoy coffee or snacks before or after visiting Chipotle.
Are there any fitness centers near Chipotle East Greenwich if I want to work out before grabbing a meal?
Yes, Orangetheory Fitness East Greenwich and Club Pilates are nearby fitness centers you can visit before or after your meal at Chipotle.
Can I find entertainment options close to Chipotle East Greenwich?
Showcase Cinemas Warwick is a nearby cinema where you can catch a movie before or after dining at Chipotle.
What is the contact email and phone number for Chipotle Mexican Grill in East Greenwich?
You can reach them by phone at +1 401-234-0086 or email at ri.3348.Egreenwich@chipotle.com.