Dunkin'

3.7
398 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumberland, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
20 Ann And Hope Way, Cumberland, RI
02864, United States

Hours

Reviews

3.7
398 reviews
5 stars
186
4 stars
74
3 stars
42
2 stars
24
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor service.

Order Accuracy

Frequent complaints about incorrect orders and staff not following directions.

Speed of Service

Consistently noted as slow, with long wait times reported at both drive-thru and counter.

Cleanliness

Concerns about cleanliness, particularly in the bathrooms and overall store condition.

Staff Training

Calls for better training and management oversight due to high turnover and inconsistent service.
  • CM
    Cheryl M
    Dec 6, 2025
    5.0
    I just popped in for an iced coffee and a muffin. The young man who waited on me was so attentive, polite, made my coffee correctly and was very ambitious with restocking behind the counter. Neat and organized. I hope y’all treat him well. The person working with him was very nice as well. Thanks so much for the extra effort. It really, really matters.
  • EL
    eric lawson
    Nov 18, 2025
    3.0
    Please install shades for afternoon customers! Too hot to enjoy a coffee
  • SE
    Sonny Eclipse
    Oct 15, 2025
    1.0
    If you specifically ask for the flavor shot they will put the swirl in. Every single time without fail. Dairy is a pretty big allergen and clearly management hasn't trained staff appropriately on why it's important to read directions.
  • BA
    Bill Almon
    Oct 14, 2025
    5.0
    Best to go off hours. It's ok when busy but its busy.
  • JD
    Jose DaSilva
    Aug 11, 2025
    5.0
    This Dunkin has one of the best customer service I’ve seen. As busy as the ladies were, they still took their time to insure both my daughter’s food and drinks came out exactly how they requested. They even took their time to ask my girls if everything came out the way they wanted. My daughters said this was the best Dunkin they’ve been too.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Cumberland, RI?

Dunkin' in Cumberland, RI is open daily from 5:00 AM to 8:00 PM for regular service, and delivery is available from 6:00 AM to 7:00 PM every day.

Where is Dunkin' located in Cumberland, RI?

Dunkin' is located at 20 Ann And Hope Way, Cumberland, RI 02864, USA.