Dunkin'

3.7
278 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cumberland, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1700 Mendon Rd, Cumberland, RI
02864, United States

Hours

Reviews

3.7
278 reviews
5 stars
122
4 stars
65
3 stars
25
2 stars
12
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 20 minutes, with many expressing frustration over slow service.

Staff Attitude

While some reviews praised friendly and helpful staff, others highlighted instances of rudeness and lack of professionalism among employees.

Cleanliness

Feedback varied, with some customers noting cleanliness and good hygiene, while others reported dirty conditions and unsanitary practices.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to dissatisfaction and complaints about the need for better training.

Operational Hours

Several reviews mentioned inconsistent hours, including early closures and locked doors, causing inconvenience for customers.
  • HC
    Harry Cline
    Oct 17, 2025
    1.0
    Staff was busy doing things that could have waited like emptying a milk machine one glass at a time while on her cell phone waited 15 minutes before they came to counter service or training really socks this took place 10/16/25 at 6: 45 pm
  • TT
    thanksman
    Oct 6, 2025
    2.0
    Dirty
  • MM
    Max
    Aug 17, 2025
    5.0
    It's Dunkin, I think you know what you are getting. I'll compare this location to the other's. It is fast and clean. Never had any issues. Almost exclusively go to this location.
  • MM
    M
    Aug 16, 2025
    2.0
    Couldn’t give a bit more cream cheese? Seriously?
  • NB
    Nikki B
    Jun 14, 2025
    3.0
    I go here fairly regularly and the iced coffee is always pretty fresh compared to some other Dunkin locations I've been to. However recently I've been extremely disappointed any time I've ordered donuts from this store. Seems like every time I get a frosted donut from here, I receive it dropped frosting-side down, stuck to the bottom of the bag. All of the frosting peels off and I'm left having to scrape frosting with a knife off the bottom of the paper bag. Huge bummer and just shows a lack of attention or care on the part of the crew here. I think some retraining is in order, because it's not hard at all to place the donut with care into a bag. I even had this happen to me on free donut day - when they were using these small individual bags. Not sure how that even happens unless you're just paying zero attention to what you're doing. Probably will not be ordering donuts here again.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Cumberland, RI?

Dunkin' in Cumberland, RI is open from 4:30 AM to 8:00 PM Monday through Saturday, and from 5:00 AM to 8:00 PM on Sunday.

Does Dunkin' in Cumberland offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.