Subway

3.9
179 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Cranston Subway® Restaurant at 962 Cranston St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
962 Cranston St, Cranston, RI
02920, United States

Hours

Reviews

3.9
179 reviews
5 stars
86
4 stars
43
3 stars
15
2 stars
8
1 star
27
  • DM
    Dae Mulatto
    4 days ago
    1.0
    I ordered the festive turkey and ham on doordash and the app wouldn’t let me put extra cranberry sauce so i told the dasher to ask , they did and the girl said i had to do it online and gave little to NO cranberry sauce on the sandwich , Im extremely mad because now the sandwich is really dry. every time i go to this subway there’s always a problem
  • GK
    Geoffrey Kizito
    Oct 28, 2025
    1.0
    Disappointed and Frustrated – Poor Service and Rude Attitude I’ve been a loyal customer at this Subway location for a while, but after today’s experience, I won’t be returning. I placed an online order for two footlong sandwiches (one for me, one for my daughter), a cookie, and a soda—using a valid coupon and even leaving a tip. When I arrived to pick it up, I asked for the sandwiches to be packed in two separate bags since they were for two people. To my surprise, I was told that online orders must be packed in a single bag, no exceptions. I even offered to pay for an extra paper bag, but the woman who appeared to be the manager responded sarcastically, saying, “Paper bags aren’t on the menu.” That level of rudeness was completely uncalled for. To make matters worse, when I delivered the food, we discovered that both sandwiches were made on the same bread, even though I had clearly ordered two different types. I returned to the store to point out the mistake, and instead of apologizing, the same woman tried to justify it by saying they were out of the other bread and just substituted it without informing me. That’s not how customer service works. Eventually, they remade the sandwich correctly—but only after I insisted. The entire experience—from the dismissive attitude to the lack of basic courtesy—was incredibly disappointing. I’ve supported this location for a long time, but after today, I’ll be taking my business elsewhere. If you value respectful service and accurate orders, I’d recommend avoiding this location.
  • JJ
    J. J.
    Sep 17, 2025
    4.0
    En estos momentos es algo simple , ya no tiene el impacto de antes .
  • RM
    Richard McCarthy
    Jun 23, 2025
    2.0
    If you like ordering your food in English don't come here as they don't speak it.
  • AK
    Aleem Chabilal - Khan
    Jun 6, 2025
    4.0
    This was great

Frequently Asked Questions About Subway

What services does Subway at 962 Cranston St offer for ordering and pickup?

Subway offers in-store pickup, curbside pickup, and delivery services, allowing you to choose the most convenient way to get your meal.

What are the operating hours for this Subway location?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 4:00 PM.