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Subway

3.8
(180 reviews)

Business Details

962 Cranston St, Cranston, RI
02920, United States
(401) 275-5514
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Cranston Subway® Restaurant at 962 Cranston St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
962 Cranston St, Cranston, RI
02920, United States

Hours

Reviews

3.8
180 reviews
5 stars
86
4 stars
43
3 stars
15
2 stars
8
1 star
28
  • AC
    Anely Cabrera
    Nov 23, 2025
    1.0
    Just came here today november 23,2025 at 3 pm. This guatemalan lady sandwich maker short women on her 30’s or 40’s (didnt have name tag on) this is the second time she attends me and its such an awful service. You greet her and she ignores you. I speak both Spanish and english and she does too because I have heard her earlier and when I made my order she was acting like she didnt know Spanish OR english. She gave me meat and veggies that looked bad. Also wiped mustard and mayo from a used knife on my sandwich. Ive seen other customers coming in and she also didnt greet upon them greeting. She then locked the door at 3:30 because store closes at 4 and she proceeded to ignore people knocking on the door instead of telling them that the store is closing. Very awful experience. Apart from bad service she doesnt smile at you or make you feel welcomed. We heard her speaking on the phone and was more busy speaking on her phone. She had a pink jacket.
  • DM
    Dae Mulatto
    Nov 20, 2025
    1.0
    I ordered the festive turkey and ham on doordash and the app wouldn’t let me put extra cranberry sauce so i told the dasher to ask , they did and the girl said i had to do it online and gave little to NO cranberry sauce on the sandwich , Im extremely mad because now the sandwich is really dry. every time i go to this subway there’s always a problem
  • GK
    Geoffrey Kizito
    Oct 28, 2025
    1.0
    Disappointed and Frustrated – Poor Service and Rude Attitude I’ve been a loyal customer at this Subway location for a while, but after today’s experience, I won’t be returning. I placed an online order for two footlong sandwiches (one for me, one for my daughter), a cookie, and a soda—using a valid coupon and even leaving a tip. When I arrived to pick it up, I asked for the sandwiches to be packed in two separate bags since they were for two people. To my surprise, I was told that online orders must be packed in a single bag, no exceptions. I even offered to pay for an extra paper bag, but the woman who appeared to be the manager responded sarcastically, saying, “Paper bags aren’t on the menu.” That level of rudeness was completely uncalled for. To make matters worse, when I delivered the food, we discovered that both sandwiches were made on the same bread, even though I had clearly ordered two different types. I returned to the store to point out the mistake, and instead of apologizing, the same woman tried to justify it by saying they were out of the other bread and just substituted it without informing me. That’s not how customer service works. Eventually, they remade the sandwich correctly—but only after I insisted. The entire experience—from the dismissive attitude to the lack of basic courtesy—was incredibly disappointing. I’ve supported this location for a long time, but after today, I’ll be taking my business elsewhere. If you value respectful service and accurate orders, I’d recommend avoiding this location.
  • JJ
    J. J.
    Sep 17, 2025
    4.0
    En estos momentos es algo simple , ya no tiene el impacto de antes .

Frequently Asked Questions About Subway

What services does Subway at 962 Cranston St offer for ordering and pickup?

Subway offers in-store pickup, curbside pickup, and delivery services, allowing you to choose the most convenient way to get your meal.

What are the operating hours for this Subway location?

Subway is open Monday through Saturday from 8:00 AM to 10:00 PM, and Sunday from 8:00 AM to 4:00 PM.

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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