Panera Bread

3.7
740 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServicePanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Cranston is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
4000 Chapel View Blvd, Cranston, RI
02920, United States

Hours

Reviews

3.7
740 reviews
5 stars
333
4 stars
153
3 stars
77
2 stars
57
1 star
120

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted consistently poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, many reported issues with incorrect or poorly prepared meals, including stale bread and missing ingredients.

Cleanliness

Several customers noted that the restaurant was often dirty, with unclean tables and bathrooms.

Management Problems

Reviews indicated a lack of effective management, with complaints about understaffing and unprofessional behavior from management.

Drive-Thru Experience

The drive-thru was frequently criticized for long wait times and poor service, leading many customers to advise against using it.
  • AC
    Alicia Connaughton
    3 days ago
    5.0
    Quality food well prepared. It's a healthy meal and very nice sweets selection.
  • CR
    Carlos Ruiz
    Jan 5, 2026
    5.0
    Always a great opción to get a Nice and healthy meal, great to spend some time with Friends, voworkers or family o ecen ti grab a bite on the go, excellent and fast service
  • NA
    Nicole A.
    Dec 22, 2025
    1.0
    ***Go to Seekonk, MA - the staff and manager are so nice there**. I visited on December 21, 2025 for the first time and asked for an extra Caesar dressing for my salad. A woman behind the counter in a green shirt, did not respond verbally, grimaced at me, and slid the dressing toward me in a very aggressive manner. The interaction was abrupt, unprovoked, and uncomfortable, leaving me confused as to whether I had done something wrong. About an hour later, I could clearly hear the same employee who is a "manager" loudly yelling on the phone with a customer. She was yelling, “I don’t care—call corporate” and “Is that it? And? And? Are you done?" Immediately afterward, the "manager" returned back behind the open service window and began shouting about hating her job, not wanting to be a manager, and saying that she is only 20 years and this is too much. She also screamed that she does not care if corporate is contacted, and she isn't racist. This outburst was accompanied by visible agitation, including gesturing, and was clearly audible to multiple guests in the dining area waiting at the window and seated nearby. She is a liability.
  • II
    Isabel
    Dec 13, 2025
    3.0
    My food was made quickly and it was hot and yummy! However I have to say something about the BIGGEST gap in the bathroom stall I have ever witnessed, I hope if you want to eat here you don’t drink anything because you will be on display.
  • YR
    Yazmin Rodriguez
    Dec 1, 2025
    1.0
    This is the first time feeling the need to write a review on a food restaurant. The dark girl at the counter gave us an attitude since the moment she drove up to the window. We didn't like our chai tea and instead of explaining to us how they make it she gave an attitude then let out a loud scream! So rude, so nasty .

Frequently Asked Questions About Panera Bread

Does Panera Bread in Cranston accept reservations?

No, Panera Bread in Cranston does not accept reservations.

What are the operating hours for Panera Bread Cranston?

Panera Bread Cranston is open Monday through Saturday from 7:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.