Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,556 reviews
5 stars
601
4 stars
259
3 stars
243
2 stars
129
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, particularly during late-night shifts, leading to a negative dining experience.
Order Accuracy
Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, contributing to customer dissatisfaction.
Food Quality
While some customers enjoyed the food, there were multiple complaints about cold, stale, or improperly prepared items.
Cleanliness and Maintenance
The location was described as run-down and in need of cleaning, with dirty tables and a poorly maintained environment.
Positive Experiences
Despite the issues, some customers praised specific staff members for their friendliness and efficiency, indicating that there are moments of good service.
- ANAnthony Nicholson4 days ago1.0went to the drive-through just for the lady to ask me how can I help you tonight? I tell her my order just for her To respond and say they’re no longer taking orders for the night, but there’s literally three other cars in front of me waiting to get food. ridiculous so much for 24 hours right ?…
- VEVictor EchevarriaJan 2, 20264.0Since this place reopened, the drive through have been on point and the fries has always been fresh 4/4 times.
- ASAmber SmallsJan 1, 20261.0Manager Melinda is awful. She works the late night shift. She has no social skills. She refused to serve me. Why??? Because her staff took my order and she doesn't have it. She called tge cops because she refused to acknowledge i waited 30 min in line. This woman has no leadership skills and actually she belongs cleaning bathrooms. She has terrible customer service skills. She never offered anything for my troubles and made my service the worst of any Mc Donalds.
- BLbruce leeDec 23, 20252.0For some reason every time I come here at the drive-thru is always something missing
- NRNadja RomanDec 19, 20255.0On Thursday night, a very kind, friendly, and tall young man served me. The customer service was excellent; it makes me want to go back. I wish there were more employees like him!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 923 Cranston St, Cranston, RI?
McDonald's at 923 Cranston St is open 24 hours daily with drive-thru service available all day and night.
Is McDonald's at this location open for delivery?
No, delivery service is currently not available as the restaurant is closed for delivery all days of the week.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's 923 Cranston St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store via the provided links.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's location has a drive-thru open 24/7.
What nearby convenience stores and gas stations can I visit around McDonald's in Cranston?
Nearby convenience stores and gas stations include Loaf N Jug, Cumberland Farms, Sunoco, and Bmc Petroleum, providing options for fuel and snacks close to McDonald's.
Are there any nearby entertainment or rental options close to McDonald's?
Yes, there is a Redbox rental kiosk nearby where you can rent movies and games after your meal.
What automotive services are available near McDonald's Cranston location?
Nearby automotive services include Jack's Auto Glass, Valley Auto Services, Bestwaytires, Eddy Tires Sales, and EZ Glass & Tow for repairs, tires, and glass services.
What social media channels can I follow for updates from McDonald's Cranston?
You can follow McDonald's on X (Twitter) at @McDonalds, Instagram at @mcdonalds, TikTok, and Facebook at McDonalds923CranstonSt for the latest updates and promotions.