Brand Certified
McDonald's
3.4(1563 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
923 Cranston St, Cranston, RI
02910, United States
Certified by McDonald's • Mar 01, 2026
(401) 946-5550
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,563 reviews
5 stars
604
4 stars
259
3 stars
245
2 stars
130
1 star
325
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, particularly during late-night shifts, leading to a negative dining experience.
Food Quality
Many reviews mentioned cold or improperly prepared food, with some customers receiving incorrect orders or stale items.
Long Wait Times
Customers frequently complained about excessive wait times for both drive-thru and dine-in orders, often exceeding 20 minutes.
Inconsistent Experience
While some customers praised the food and service, others had negative experiences, indicating a lack of consistency in service quality.
Cleanliness Concerns
Several reviews highlighted issues with cleanliness in the dining area and overall maintenance of the location.
- DMDavid McFaddenFeb 8, 20263.0Ordered a big mac meal no cheese or onion. They didn't put lettuce on it either. No napkin holders. No soda machine so no refills.
- PLpatrick lengyelJan 22, 20262.0I waited 22 minutes for my dine in food. The fries were cold and so was my burger. They left my order in a non heated environment and didnt offer anything to compensate for their issues. Also there are fruit flies in the dining area.
- ANAnthony NicholsonJan 8, 20261.0went to the drive-through just for the lady to ask me how can I help you tonight? I tell her my order just for her To respond and say they’re no longer taking orders for the night, but there’s literally three other cars in front of me waiting to get food. ridiculous so much for 24 hours right ?…
- VEVictor EchevarriaJan 2, 20264.0Since this place reopened, the drive through have been on point and the fries has always been fresh 4/4 times.
- ASAmber SmallsJan 1, 20261.0Manager Melinda is awful. She works the late night shift. She has no social skills. She refused to serve me. Why??? Because her staff took my order and she doesn't have it. She called tge cops because she refused to acknowledge i waited 30 min in line. This woman has no leadership skills and actually she belongs cleaning bathrooms. She has terrible customer service skills. She never offered anything for my troubles and made my service the worst of any Mc Donalds.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 923 Cranston St, Cranston, RI?
McDonald's at 923 Cranston St is open 24 hours daily with drive-thru service available all day and night.
Is McDonald's at this location open for delivery?
No, delivery service is currently not available as the restaurant is closed for delivery all days of the week.
What services does McDonald's offer for pickup and delivery?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
Which payment methods are accepted at McDonald's 923 Cranston St?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Where can I download the McDonald's mobile app for ordering?
You can download the McDonald's app from the Apple App Store or Google Play Store via the provided links.
Does McDonald's at this location have a drive-thru?
Yes, this McDonald's location has a drive-thru open 24/7.
What nearby convenience stores and gas stations can I visit around McDonald's in Cranston?
Nearby convenience stores and gas stations include Loaf N Jug, Cumberland Farms, Sunoco, and Bmc Petroleum, providing options for fuel and snacks close to McDonald's.
Are there any nearby entertainment or rental options close to McDonald's?
Yes, there is a Redbox rental kiosk nearby where you can rent movies and games after your meal.
What automotive services are available near McDonald's Cranston location?
Nearby automotive services include Jack's Auto Glass, Valley Auto Services, Bestwaytires, Eddy Tires Sales, and EZ Glass & Tow for repairs, tires, and glass services.
What social media channels can I follow for updates from McDonald's Cranston?
You can follow McDonald's on X (Twitter) at @McDonalds, Instagram at @mcdonalds, TikTok, and Facebook at McDonalds923CranstonSt for the latest updates and promotions.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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