McDonald's

3.4
1536 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
923 Cranston St, Cranston, RI
02910, United States

Hours

Reviews

3.4
1,536 reviews
5 stars
592
4 stars
257
3 stars
242
2 stars
128
1 star
317

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, particularly during late-night hours, leading to a negative dining experience.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including missing items and incorrect food, causing frustration among customers.

Food Quality

Several customers complained about receiving cold or stale food, with some noting that items appeared to be old or improperly prepared.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and noted that food was fresh and enjoyable on occasion.

Cleanliness Concerns

There were mentions of unsanitary conditions and a need for better maintenance of the establishment, contributing to an overall negative impression.
  • AG
    Angel Garcia
    1 day ago
    1.0
    How come do you go there the soda machine It's inside behind of the costumer sale no way for you to refill your soda lol crazy way
  • SV
    Steven Veillette
    Nov 15, 2025
    1.0
    Ordered a diet coke, my wife said it tasted off, it tasted like lemon cleaner.
  • SY
    Sexy Singles Near You
    Nov 2, 2025
    3.0
    They gave me wraps that were clearly sitting out for a long time with old tenders and very crumbly cheese. they also forgot my cookies on my online order.
  • EC
    Ed C.G
    Nov 1, 2025
    1.0
    3 Cars passed by as I’m waiting for someone to take my order, The dude was helpful yes, but the woman yikes. Paid. Proceeded to the next window. They told me to pulled forward to the next next window. Okay, all this for a cup of tea? Almost 10 minutes waiting FOR A TEA. Mind you could’ve taken longer if I didn’t beep my horn. As soon as I did, abra kadabrah, tea. Still got it wrong no sugar or cream.
  • YK
    You Knowwho
    Oct 30, 2025
    1.0
    I ordered food October 30th at 1137 first of all the guy automatically upsized my order getting the most money out of me that he could my total came to $19.01 I hand the cashier $20.01 and instead of handing me back a dollar bill he handed me back 52 cents I'm sorry you don't even have to do basic math to realize that a dollar should come back never mind the fact that you are out of cash register that tells you how much to hand the customer back and no I didn't realize that I was upcharged on my meal until after I left and opened the bag and realize I had the biggest fry possible sMH it's not their money they don't care I will most likely never return to this one and I don't even eat McDonald's that's the worst part this is like my first time going to McDonald's in probably 6 years maybe 7 years

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 923 Cranston St, Cranston, RI?

McDonald's at 923 Cranston St is open 24 hours daily with drive-thru service available all day and night.

Is McDonald's at this location open for delivery?

No, delivery service is currently not available as the restaurant is closed for delivery all days of the week.