McDonald's

3.3
1047 reviews
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Business Details

1820 Plainfield Pike, Cranston, RI
02921, United States
(401) 943-1548
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 Plainfield Pike, Cranston, RI
02921, United States

Hours

Reviews

3.3
1,047 reviews
5 stars
340
4 stars
198
3 stars
180
2 stars
96
1 star
233

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with how orders were handled.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold or improperly prepared items, although some customers noted fresh and hot food on occasion.

Cleanliness

While some customers appreciated the cleanliness of the establishment, others reported unsanitary conditions and a lack of proper food handling practices.

Management Issues

Several reviews pointed to a lack of effective management, with complaints about staff behavior and overall operational inefficiencies.
  • DD
    Dave
    Oct 20, 2025
    2.0
    The workers were very impersonal. Seemed like they didn't want to be bothered just threw your food at you.
  • AA
    Absolutegamer
    Oct 1, 2025
    5.0
    i’m gonna be entirely honest, this entire establishment is one of the best mcdonald’s i’ve ever visited in my life. genuinely amazing staff (i time to time speak to them casually), and the food is prepared properly. compared to most mcdonald’s, they care about the quality of their iced coffees and how they put together food. other mcdonald’s i’ve been to are careless. such a genuine place to go hang out in after school.
  • GU
    Google Account user
    Aug 16, 2025
    1.0
    My food was never delivered to me at curbside and they gave me a hard time giving my food to me when I pulled up tot he edrive thru. Missing food after I finally got my food after an hour.
  • MG
    Mike G
    Jul 23, 2025
    4.0
    Basic McDonald's Went thru the drive thru, and no errors were made in the order.
  • AR
    Alondra Rodriguez
    Jun 23, 2025
    1.0
    I place an order for curbside and they never bring the food. I was ?? like waiting 10 min and nothing so I decide to go in and my coke and frape was already bad. I’m so mad
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1820 Plainfield Pike, Cranston, RI?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available every day from 5:00 AM to midnight.