McDonald's

3.3
1051 reviews
Get DirectionsCallWebsite

Business Details

1820 Plainfield Pike, Cranston, RI
02921, United States
(401) 943-1548
http://www.mcdonalds.com/
GoogleFacebookInstagramTwitter

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 Plainfield Pike, Cranston, RI
02921, United States

Hours

Reviews

3.3
1,051 reviews
5 stars
342
4 stars
198
3 stars
180
2 stars
96
1 star
235

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and impersonal service, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Numerous reviews mentioned cold or improperly prepared food, with complaints about stale items and missing ingredients.

Cleanliness

There were mixed reviews on cleanliness, with some customers noting unsanitary conditions and others mentioning a clean environment.

Management Issues

Several reviews pointed to poor management and lack of supervision, leading to disorganized service and unprofessional behavior from staff.

Order Accuracy

A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing items altogether.
  • PS
    Patricia Straub
    Dec 14, 2025
    5.0
    The grown up grinch happy meal was so fun!!! Apparently they've sold out, though- ran out of Grinch socks lol!
  • JG
    jake giroux
    Dec 8, 2025
    1.0
    No paper towels in bathroom only an air dryer that spreads germs and bacteria. Employee's can not properly wash their hands this violates healt code!
  • KG
    Kjell Gustafsson
    Dec 3, 2025
    1.0
    Mixed up orders even when have order on with the tables numbers.
  • DD
    Dave
    Oct 20, 2025
    2.0
    The workers were very impersonal. Seemed like they didn't want to be bothered just threw your food at you.
  • AA
    Absolutegamer
    Oct 1, 2025
    5.0
    i’m gonna be entirely honest, this entire establishment is one of the best mcdonald’s i’ve ever visited in my life. genuinely amazing staff (i time to time speak to them casually), and the food is prepared properly. compared to most mcdonald’s, they care about the quality of their iced coffees and how they put together food. other mcdonald’s i’ve been to are careless. such a genuine place to go hang out in after school.
Read more reviews on Google

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1820 Plainfield Pike, Cranston, RI?

McDonald's is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available every day from 5:00 AM to midnight.