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McDonald's

3.3
(986 reviews)

Business Details

1820 Plainfield Pike, Cranston, RI
02921, United States
(401) 943-1548
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1820 Plainfield Pike, Cranston, RI
02921, United States

Hours

Reviews

3.3
986 reviews
5 stars
319
4 stars
182
3 stars
169
2 stars
93
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive staff, with many customers expressing dissatisfaction with the service quality.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and confusion regarding the ordering process.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about freshness and proper cooking.

Wait Times

Many customers experienced long wait times, both in the drive-thru and for curbside orders, leading to frustration.

Cleanliness

Some reviews pointed out cleanliness issues, particularly in the bathrooms and overall restaurant environment.
  • CF
    Connor Faneuf
    6 days ago
    1.0
    Extremely rude and dismissive. Terrible service, low quality food. It’s clear they don’t care who they hire.
  • JS
    John S
    Feb 1, 2026
    4.0
    Rude employees and food more expensive than other restaurants
  • PS
    Patricia Straub
    Dec 14, 2025
    5.0
    The grown up grinch happy meal was so fun!!! Apparently they've sold out, though- ran out of Grinch socks lol!
  • JG
    jake giroux
    Dec 8, 2025
    1.0
    No paper towels in bathroom only an air dryer that spreads germs and bacteria. Employee's can not properly wash their hands this violates healt code!
  • KG
    Kjell Gustafsson
    Dec 3, 2025
    1.0
    Mixed up orders even when have order on with the tables numbers.

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Certified March 01, 2026Yext Knowledge Graph
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