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McDonald's

3.5
(1144 reviews)

Business Details

1099 Reservior Ave, Cranston, RI
02910, United States
(401) 642-1329
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1099 Reservior Ave, Cranston, RI
02910, United States

Hours

Reviews

3.5
1,144 reviews
5 stars
430
4 stars
241
3 stars
173
2 stars
109
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and frequent order mistakes.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly in drive-thru and mobile orders.

Food Quality

Feedback indicated inconsistent food quality, with complaints about cold food, poorly prepared items, and unsatisfactory portion sizes.

Cleanliness

Some reviews praised the cleanliness of the location, noting it as one of the cleanest McDonald's.

Staff Attitude

Several customers mentioned the staff's negative demeanor, describing them as unmotivated or indifferent.
  • IM
    Invest Media
    Feb 3, 2026
    1.0
    For years this place has had worst customer service of any fast food establishment I’ve been to! Everyone has a duty w look on their face. They never say anything through drive through. Never anything like “you’re all set” or anything. Just terrible hires and worst training. The manager should be let go or retrained immediately. Owner should just drive through his whole drive through and see the terrible service. How about a “you’re all set thanks” just hand the the change dirty look and nothing have you the food dirty look and shut the door. You have to ask and confirm if all set. It’s only this place. Definitely starts with ownership and the manager
  • AC
    Arelis Cabán
    Jan 23, 2026
    1.0
    Pagas para que te sirvan una porquería. Las hamburguesa son un desastre y las papas frías y la caja prácticamente vacía.
  • JE
    Jared Elza
    Dec 29, 2025
    5.0
    This is the appropriate McDonald's to stop at after a late night arrival in PVD. Every time I get a quarter pounder there are like 8 pickles on it. Money.
  • GM
    Gary Manfredi
    Dec 19, 2025
    1.0
    Got 2 Quarter Pounders and Dry Fries. The Quarter Pounders were Cooked Dry and Burned.. No Wonder People are Afraid to Eat at McDonalds.
  • SG
    Summer Gonsalves
    Dec 7, 2025
    4.0
    No chocolate shakes. Requested the kids meal not come with fries, only two packs of apple slices. Instead received one pack of fries and one of apple slices

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's Cranston location?

McDonald's Cranston is open daily from 5:00 AM until 2:00 AM.

Does the McDonald's Cranston location offer drive-thru service?

Yes, the drive-thru is available daily from 5:00 AM to 2:00 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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