Dunkin'

3.9
705 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cranston, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
900 Cranston St, Cranston, RI
02920, United States

Hours

Reviews

3.9
705 reviews
5 stars
361
4 stars
124
3 stars
80
2 stars
34
1 star
106

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with complaints about management's lack of support and poor customer interaction.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly prepared food.

Cleanliness

Some reviews praised the cleanliness of the establishment, particularly the bathrooms, while others noted issues with food quality and freshness.

Speed of Service

Customers consistently mentioned long wait times, especially in the drive-thru, with some expressing frustration over slow service.

Food Quality

Feedback varied on food quality, with some enjoying the coffee and breakfast items, while others complained about cold or poorly prepared food.
  • SA
    Stephen Ardrey
    Dec 1, 2025
    1.0
    Staff were rude like incredibly rude and unprofessional
  • IC
    Irene Collins
    Nov 25, 2025
    5.0
    Different group of. People so you feel welcome , they have every race
  • DO
    Desiree ORourke
    Oct 25, 2025
    1.0
    Food was ice cold got food 10 min before coffee got my coffees lid wasnt on spilled all over me and my car buttons all coffee in it this place cant handle more then 2’people at a time and manager is rude she wouldnt give me cooperates number as a manager myself always has cooperates number
  • WC
    warner criollo
    Oct 20, 2025
    1.0
    Came here to order a Chipotle hash brown loaded add sausage they said they couldn't do it what kind of customer service is that.
  • KA
    Katherine Arlena
    Sep 29, 2025
    1.0
    I went today to redeem the free iced coffee, when they scanned the code it redeemed the offer but it “didn’t” work on their end and they refused to offer me the free coffee and they blamed it on my phone. What upset me was the lack of customer service. Not even an apology or offer me a free drink as a courtesy. I missed out on the promo and I couldn’t even use it at another Dunkin anymore.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cranston, RI?

Dunkin' in Cranston, RI is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on Saturdays and Sundays.

What special seasonal drinks does Dunkin' currently offer?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.