Dunkin'

3.9
703 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cranston, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
900 Cranston St, Cranston, RI
02920, United States

Hours

Reviews

3.9
703 reviews
5 stars
360
4 stars
125
3 stars
80
2 stars
34
1 star
104

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with complaints about management's lack of support and poor customer interaction.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and poorly prepared food.

Wait Times

Customers consistently mentioned long wait times at both the drive-thru and inside the store, often leading to frustration.

Food Quality

Several reviews noted issues with food quality, including cold items, hard hash browns, and spoiled drinks.

Cleanliness

While some customers praised the cleanliness of the store, others reported unsanitary conditions, particularly in food preparation.
  • DO
    Desiree ORourke
    Oct 25, 2025
    1.0
    Food was ice cold got food 10 min before coffee got my coffees lid wasnt on spilled all over me and my car buttons all coffee in it this place cant handle more then 2’people at a time and manager is rude she wouldnt give me cooperates number as a manager myself always has cooperates number
  • WC
    warner criollo
    Oct 20, 2025
    1.0
    Came here to order a Chipotle hash brown loaded add sausage they said they couldn't do it what kind of customer service is that.
  • KA
    Katherine Arlena
    Sep 29, 2025
    1.0
    I went today to redeem the free iced coffee, when they scanned the code it redeemed the offer but it “didn’t” work on their end and they refused to offer me the free coffee and they blamed it on my phone. What upset me was the lack of customer service. Not even an apology or offer me a free drink as a courtesy. I missed out on the promo and I couldn’t even use it at another Dunkin anymore.
  • HB
    Hailey Berry
    Sep 28, 2025
    1.0
    Manager is very rude !!!
  • AL
    Annita Lopez
    Aug 3, 2025
    1.0
    Hoy una de las empleadas le dio lo que dio la gana a mi hijo lo humilló está señor usa una argolla en la nariz , acaso no le pagan para atender mi hijo casi llorando llego a casa h vivido por 10 años y primera vez que alguien de este lugar trata mal a alguien de mi familia

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Cranston, RI?

Dunkin' in Cranston, RI is open from 5:00 AM to 11:00 PM Monday through Friday, and from 5:00 AM to 10:00 PM on Saturdays and Sundays.

What special seasonal drinks does Dunkin' currently offer?

During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and Berry Sangria Refresher.