Dunkin'

4.1
497 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Cranston, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
630 Reservoir Ave, Cranston, RI
02910, United States

Hours

Reviews

4.1
497 reviews
5 stars
282
4 stars
101
3 stars
51
2 stars
20
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, indicating significant service inconsistencies.

Staff Performance

While some reviews praised friendly and helpful staff, others highlighted unprofessional behavior and lack of training among employees.

Cleanliness

The establishment received mixed feedback on cleanliness, with some praising the clean environment while others reported unsanitary conditions.

Product Quality

Customers expressed dissatisfaction with food quality, including burnt items and incorrect orders, leading to a negative dining experience.

Management Concerns

Several reviews criticized management for poor employee treatment and lack of accountability, impacting overall service quality.
  • CR
    Christian Resto
    Jan 1, 2026
    5.0
    Overall great experience .
  • MA
    Marie Augustin
    Dec 28, 2025
    1.0
    Just let the store with the worst experience ever I was in there waiting for a meal deal for a while as wait, a person who ordered the same meal was served I approached the counter to ask what was happening the so called manager said “ you have to wait for a while cause we have to serve the line first”. I said why serving the customer after me, she answered this is what it is. I end up left $ order and walked out I think those DD workers need a simple training of how to serve and talk to customers and not to favor friends over customers
  • AM
    A.R MARTINEZ
    Dec 24, 2025
    3.0
    I was just trying to buy my usual coffee, and the app and Google said it closed at 11, but it actually closed at 6 today. Since there were only 10 minutes left until closing, I rushed there, only to find they didn't have any latte. They made it with regular coffee, and I literally wasted my money because it tasted awful. I had to throw it away, and they didn't even apologize or offer to make it properly another day.
  • DL
    destiny lemoine
    Oct 23, 2025
    5.0
    Staff is great very welcoming and friendly, coffees fresh and relaxing dining space.
  • EE
    Erica
    Oct 20, 2025
    1.0
    I went in the store to order my coffee at around 9:30ish, I had to leave. There was this girl with red hair that was yelling how she’s busy and has no time for this. I think that is completely unacceptable. She should not be working here.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Cranston, RI?

Dunkin' in Cranston, RI is open daily from 3:00 AM to 11:00 PM.

Does Dunkin' offer delivery and curbside pickup services at this location?

Yes, Dunkin' offers both delivery and curbside pickup services at this Cranston location.