Dunkin'

Reviews

• MN

  Madison Nadeau

  1 day ago
  5.0
  Eliza is such a kind employee. She always shows up and is there long hours/many days per week. She is so sweet and clearly cares about what she does. I really enjoy seeing Eliza and have become quite close with her in the short amount of time I have known her.
• DT

  david thompson

  1 day ago
  5.0
  Well there's this individual employee and her name is Eliza Matterson She is very attentive and accommodating, And polite and professional. She always makes my visits there very pleasant and welcoming, she's always smiling, patient, and by the way she works you can just tell that she's compassionate about her job, and responsibility as a Dunkin employee. I wouldn't be surprised to find out if she is the team leader at this specific store Because you can truly tell that she is the back bone of the team, and a natural professionist When it comes to customer service When I decided to treat myself to a Dunkin morning I actually am greatful and comfortable knowing that Eliza is working She makes every visit worthwhile And I highly appreciate that on the behalf of myself, and every other customer who realizes the importance of customer support services And a consistent professional work ethic Thank you so much, Eliza Matterson.
• EM

  eliza matteson

  1 day ago
  5.0
  Eliza matteson does good job she smiled and is fast working with her team
• C1

  Consumer 16

  Jan 4, 2026
  1.0
  This location is not half as busy as it would be if it were staffed competently or managed properly. I have given this store at least 3 tries since it opened, but I gave it the benefit of the doubt in the first few months. Every drink I've purchased here has been horrible. Each time, I've had it remade and they were NOT happy about it and made sure I could tell. I had to go to another store for one remake because the espresso tasted so bad. I have had maybe one reasonable interaction with an employee because I knew them from another store. Outside of that, the misery of working here is thick in the air from the moment you walk in. The only thing that causes that atmosphere is poor management.
• JB

  Jaylie Bonila

  Dec 19, 2025
  1.0
  No sense of urgency. Coworkers are super slow with BARELY ANY CUSTOMERS TO SERVE.