Business Details
About
Mexican Restaurant
Chipotle Garden City Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
443 reviews
5 stars
186
4 stars
100
3 stars
41
2 stars
31
1 star
85
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted the restaurant's poor cleanliness, with dirty tables, overflowing trash, and unsanitary conditions in the bathrooms.
Service Quality
Customers frequently reported rude and inattentive staff, with many experiences of incorrect orders and poor customer service.
Food Quality
While some customers enjoyed the food, many complained about small portion sizes, cold food, and missing ingredients.
Management Issues
Several reviews pointed to a lack of effective management, with suggestions that staff training and accountability need improvement.
- MEMADDIE ESPINALJan 2, 20261.0I have never in my life written a review because it’s too much work and because I’ve worked in customer service and understand how difficult it is. But this place is just unbelievable. It’s run by a bunch of teenagers in their phones that have no initiative or desire to work. The place was a dump, the utensils and napkins were empty and they were on their phones while there was no line. Multiple times it has ran out of white rice nowhere near closing time. They had no interest or desire in planning ahead. I feel like a boomer for saying “back in my day” but when we were younger and working, if we noticed something was running low, we planned ahead and started making it. They just look at you with a blank stare with no care. The last straw for me was when I was getting a burrito, the girl literally took a spoonful of pico de gallo and splattered it into my burrito without draining it LOL. The water was leaking all over my burrito and saturating the tortilla from how wet it was. I was mortified. Then she did the same thing with the corn. I couldn’t believe that this girl literally saw a puddle of water being placed into my burrito and didn’t think hmm, maybe I should tilt this a bit to drain it. I’m over this place. It’s worth driving an extra 8 minutes to the Warwick one because this place is not it. Goodluck to the manager because clearly they don’t care enough to straighten out his staff.
- GBGian BucciDec 30, 20251.0Probably the worst chipotle in the state. Asked for 2 steak tacos and there was probably a quarter scoop of steak left so instead of asking if I’d like something else they divided it between the 2 tacos then loaded it up with sour cream and cheese to make up for it
- HBHeidi BornDec 18, 20252.0As other posters have mentioned, food tastes great, portions are small and the tables and floor are disgusting with food, dirty napkins and spills AND the garbage is overflowing. IS THERE A MANAGER? THE STORE NEEDS MANAGEMENT. NOT SURE IF IT EXISTS. Seems like a bunch of digitally preoccupied teens swiping and texting, that can not be bothered to look up and check out the filth of their store. I'm embarrassed for them. When I mentioned the overflowing garbage to someone (who had been texting right in front of customers) she assured me that it was OK and they were busy...👀...I was there for an hour...maybe 15 customers tops? I want to eat there but it is so sloppy!!! OWNERS, WHAT ARE YOU WAITING FOR?
- KUKerri UnderwoodDec 9, 20251.0I had to wait for someone who spoke English. Food was cold and portions very small half scoop off meat. Tables need to be wiped down. A lot of staff very loud couldn’t hear my conversation.
- CCChrissy (CrizzyX)Nov 24, 20251.0I love the food but the last time I went in it was all teenagers working and they were rude and not giving out proper portions . They acted like it was an inconvenience that I was ordering food there....this happen frequently at this location
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Garden City Center serve?
Chipotle offers customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill in Cranston?
Chipotle Garden City Center is open every day from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer takeout and delivery options?
Yes, Chipotle provides both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill online?
You can place online orders via their website at https://order.chipotle.com/ or through the Chipotle mobile app available in the Apple App Store.
What is Chipotle's policy on ingredient sourcing and food quality?
Chipotle follows 'Food with Integrity' principles, using only 53 real ingredients sourced from farms with humane and sustainable practices, avoiding artificial colors, flavors, or preservatives.
Can I earn rewards or special offers when dining at Chipotle Mexican Grill in Cranston?
Yes, by signing up for Chipotle Rewards, customers can get exclusive offers and earn free food.
What is the address and contact information for Chipotle Mexican Grill at Garden City Center?
The restaurant is located at 87 Hillside Rd, Providence, Cranston, RI 02920. You can reach them by phone at +1 401-275-0212 or email ri.1371.gardencc@chipotle.com.
Which nearby shopping stores can I visit before or after dining at Chipotle Garden City Center?
Nearby shopping stores include Free People, LOFT, Athleta, The Yankee Candle Company, Gap, EVEREVE, Bath & Body Works, Madewell, The Paper Store Of Cranston, J.Jill, Jos A. Bank, Victoria's Secret & PINK, lululemon, Sunglass Hut, and J.Crew, perfect for a shopping trip around your meal.
Are there any nearby restaurants or cafes to visit along with Chipotle Mexican Grill?
Yes, nearby you can find Newport Creamery, an American restaurant and ice cream shop, and Avvio Ristorante, an Italian restaurant serving pizza, ideal for exploring different dining options.
How can nearby landmarks or transit options help me find Chipotle Mexican Grill at Garden City Center?
The Gazebo At Garden City landmark and the Garden City Center shopping center are nearby and serve as useful landmarks to locate Chipotle. These spots also offer additional leisure and shopping opportunities during your visit.