Stop & Shop

3.9
656 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
605 Metacom Avenue, Bristol, RI
02809, United States

Hours

Reviews

3.9
656 reviews
5 stars
276
4 stars
187
3 stars
104
2 stars
33
1 star
56

What are people saying?

AI-generated from recent customer reviews

Produce Quality

Many customers reported issues with the freshness and quality of produce, including rotten and moldy items.

Customer Service

Feedback on customer service was mixed, with some praising helpful staff while others reported poor experiences and unhelpful management.

Pricing Concerns

Several reviews mentioned that prices are higher compared to competitors, and some customers expressed frustration over new charges for paper bags.

Store Organization

Customers found the store layout confusing and aisles narrow, making shopping difficult.

Online Pickup Issues

There were multiple complaints about problems with online orders, including incorrect items and poor communication regarding substitutions.
  • AK
    Anaida KITTY
    Dec 29, 2025
    1.0
    Stop shop no more fresh food, potato 🥔 was due date , bread was due date, I couldn't believe it! All my food $ weisted, never anymore.. no recommended at all ... I will better purchase my groceries at Market Basket! Food fresh ..great prices and values! 😔
  • DM
    Dennis Milbourne
    Dec 19, 2025
    1.0
    Why on earth are we putting jam on a Boarshead deli sandwich. Please stop 😂
  • NF
    Nicole Fallaha
    Oct 14, 2025
    5.0
    Bon rapport qualité-prix
  • KA
    Kevin Alzate
    Sep 14, 2025
    5.0
    We were cutting it down to the minute to catch the ferry and we called ahead to ensure that the grocery pickup would be ready. When we pulled into the lot, they brought the groceries to our car within seconds. We were able to catch the ferry with 1 minute to spare. Thanks for the fast service! All the fresh produce was quality as well.
  • CC
    C
    Jul 28, 2025
    3.0
    Staff and selection are great. I'm always treated well and rarely are they out of something I want. Their prices are not always better or worse than Clements' Marketplace down the road, it just depends on the item and week with a few caveats. I find that S&S's breads and produce tend to go bad or grow mold earlier than I would expect compared to similar products from Aldi or Market Basket; Odd to me but I feel that's accurate. I used to go more often when they had Wing Zings at the hot-bar, but the honey wings they replaced them with are not a as good so I typically go elsewhere now when I shop before lunch and want a fun treat. I get that it takes time to learn the new placement of items after their re-design, but some things still just seem out of place or in an inconvenient place. Overall, Its an ok place to grocery-shop but we go out of our way for better quality or prices when we can.

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in Bristol, RI?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services to customers.