A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Many customers reported issues with the freshness and quality of produce, including rotten and moldy items.
Customer Service
Feedback on customer service was mixed, with some praising helpful staff while others reported poor experiences and unhelpful management.
Pricing Concerns
Several reviews mentioned that prices are higher compared to competitors, and some customers expressed frustration over new charges for paper bags.
Store Organization
Customers found the store layout confusing and aisles narrow, making shopping difficult.
Online Pickup Issues
There were multiple complaints about problems with online orders, including incorrect items and poor communication regarding substitutions.
AK
Anaida KITTY
Dec 29, 2025
1.0
Stop shop no more fresh food, potato 🥔 was due date , bread was due date, I couldn't believe it! All my food $ weisted, never anymore.. no recommended at all ... I will better purchase my groceries at Market Basket! Food fresh ..great prices and values! 😔
DM
Dennis Milbourne
Dec 19, 2025
1.0
Why on earth are we putting jam on a Boarshead deli sandwich. Please stop 😂
We were cutting it down to the minute to catch the ferry and we called ahead to ensure that the grocery pickup would be ready. When we pulled into the lot, they brought the groceries to our car within seconds. We were able to catch the ferry with 1 minute to spare. Thanks for the fast service! All the fresh produce was quality as well.
CC
C
Jul 28, 2025
3.0
Staff and selection are great. I'm always treated well and rarely are they out of something I want. Their prices are not always better or worse than Clements' Marketplace down the road, it just depends on the item and week with a few caveats. I find that S&S's breads and produce tend to go bad or grow mold earlier than I would expect compared to similar products from Aldi or Market Basket; Odd to me but I feel that's accurate. I used to go more often when they had Wing Zings at the hot-bar, but the honey wings they replaced them with are not a as good so I typically go elsewhere now when I shop before lunch and want a fun treat. I get that it takes time to learn the new placement of items after their re-design, but some things still just seem out of place or in an inconvenient place. Overall, Its an ok place to grocery-shop but we go out of our way for better quality or prices when we can.
What are the operating hours of Stop & Shop in Bristol, RI?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services to customers.
Where is Stop & Shop located?
Stop & Shop is located at 605 Metacom Avenue, Bristol, RI 02809, USA.
Can I shop online or pick up my order at Stop & Shop?
Yes, Stop & Shop allows customers to shop online and choose either delivery or pickup options.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program, which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What are some services available at Stop & Shop?
Stop & Shop offers services including Peapod, SCAN IT! Mobile, RedBox, UPromise, Blue Rhino, Western Union, Order It!, Coinstar, and Citizen's Bank.
What nearby financial services can I access near Stop & Shop?
Nearby financial services include Coinme (currency exchange and ATMs), Citizens Bank (bank and ATMs), BankFive, and Western Union money transfer services.
Are there nearby places where I can rent videos or movies?
Yes, there is a Redbox kiosk nearby where you can rent videos, movies, and video games conveniently while shopping.
Where can I refill propane tanks near Stop & Shop?
The Blue Rhino Propane Exchange located nearby offers propane tank refills.
What other stores and services can I find near Stop & Shop for convenience?
Nearby, you can find Walgreens pharmacy, 1776 Liquors store, Seasons Corner Market convenience store, Verizon mobile store, and medical centers like Village Medical at Walgreens and Bay State Physical Therapy.