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Dunkin'

4.1
(289 reviews)

Business Details

381 Metacom Ave, Bristol, RI
02809, United States
(401) 396-5427
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Bristol, RI for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
381 Metacom Ave, Bristol, RI
02809, United States

Hours

Reviews

4.1
289 reviews
5 stars
161
4 stars
59
3 stars
31
2 stars
13
1 star
25

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including wrong items and poorly made drinks.

Service Quality

While some reviews praised the friendly and quick service, others highlighted rude staff and poor customer service experiences.

Cleanliness

Several customers expressed concerns about cleanliness, mentioning bugs in drinks and unappetizing food.

Consistency

Customers noted inconsistency in drink quality and preparation, with some drinks being poorly made or not meeting expectations.
  • MR
    Melissa Rosa
    Jan 24, 2026
    1.0
    I ordered a sandwich and it was wrong. Wrong bread and no meat. Then I drank my entire iced coffee to see a giant bug mingling with the ice inside of my cup. So disgusting!! I drank the entire thing! I am so sickened by this you have no idea!! I can't even express into words how disgusted I am. I hate bugs too. I have never in my life seen that before.
  • BS
    Ben Segal
    Jan 16, 2026
    5.0
    It's Dunkin. But the people that work here generally do a great job. Working in a fast food kitchen is not easy, I would know as I did it myself. I went here quite frequently for over a year before I moved away recently, and very rarely had a messed up order or something incorrect. They are not perfect and some of the other reviews show that, but overall they deserve a 5 star rating in my book.
  • DG
    Drew G
    Jan 11, 2026
    5.0
    Great coffee and food with lots of selections and even greater service, recommend 10 out of 10, Best Dunkin in East Bay hands down
  • TT
    T
    Jan 7, 2026
    2.0
    You getting so tired of this place making their own hours they went from 9:00 to 8:00 now 7:00 they close like what the hell
  • AM
    Ally Moura
    Dec 31, 2025
    1.0
    Don't ever buy gift cards here because they will charge you, tell you they activated all of the cards, and then void the transaction 1 minute later. (And then you will have given the cards out with gifts and look stupid because they all have $0 balances). Also spent 2 hours on the phone with Dunkin corporate trying to solve this, and they told me the franchise manager would reach out to me. They did not. I got a lousy email from Sarah the 'manager' who offered no additional compensation for this entire debacle, except refunding the original gift card amounts. No apology for her employees doing this, and she mentioned that their cash registers are short daily!! People make mistakes, it's part of life, but when you own or run a business, you need to take responsibility for the things that occur there. Find another Dunkin to go to with better customer service, there are plenty of them!

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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